Description
Captain Whidbey has undergone an amazing transformation and renovation and recently re-opened with a new food and beverage program, bar and restaurant in April of 2019.
We are now looking for a strong F&B leader to help us elevate our dining experience by leading the restaurant team to the next level.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area and are honored to have been featured in Sunset Magazine, Conde Nast and Vogue, amongst others.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.
Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seasonal seaplanes, boats, and kayaks on Penn Cove, we think Captain Whidbey is becoming the coolest place to work on Whidbey.
Purpose of Position
To assist the Executive Chef and General Manager with the management, direction, and organization of Captain Whidbey’s Restaurant and Bar operations in order to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service and operational controls.
>Looking for a candidate with Server/bartender experience
>Looking for a candidate with Service Training experience
>Looking for a candidate with Restaurant Supervisory experience
>Great beverage/cocktail/mocktail knowledge is a plus
>Looking for Whidbey Island based candidate
>Looking for a team member who understands that "rolling up your sleeves" is expected in the day to day operation of the F&B program, especially in the off/slow season
>Must be available to work weekends and holidays
Position Mission/Overview
This job contributes to the success of Captain Whidbey’s restaurant by ensuring our all service standards are met and all staff are trained and supported. We focus on consistently delivering truly personalized service to every guest, every moment of every day. This position has additional responsibilities and supports the Executive Chef with daily operating procedures such as maintaining quality operations, cost controls, controlling labor, scheduling, monthly beverage inventory and other administrative tasks required for the F&B department.
As a valued team member with The Q Hotel Group, we focus on exceeding our guest's expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.
Essential Job Functions/Responsibilities
• To support the sales of all food and beverages.
• To coordinate the activities of the staff in order to deliver quality product and service to all guest.
• Move throughout the restaurant, bar and patio areas to visually monitor and take action to ensure food and beverage quality and service standards are met.
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
• Give guidance toward improvement and make necessary adjustments for consistency.
• Support Hotel General Manager with maintaining established inventory by ordering all liquor and supplies in accordance with business needs.
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
• Develop and implement cost saving and profit enhancing measures.
• Fill in where needed to ensure guest service standards and efficient operations (host, server, bartender, expo).
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensures operational guidelines and cleanliness standards are exceeded.
• Assist in the completion of the training of new associates.
• Maintains extensive product knowledge by keeping educated on new product information.
• Provides associates with a safe and hazard free work environment.
• Assist in the preparation of daily, weekly, and monthly sales reports if/as needed.
• Assist the general manager in attaining the weekly budgeted payroll percent.
• Assist in the incorporating of daily goals from a monthly budget.
Position Expectations
• Ensure a safe working environment to reduce the risk of injury and accidents through continual repair and maintenance of restaurant.
• Staff, train and develop restaurant hourly employees through orientations, ongoing feedback, and establishment of performance expectations and by conducting performance reviews.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Responsible for all personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• The Restaurant Manager supports the restaurant's mission, by providing leadership to associates through training, leading by example, having thorough knowledge of all positions being supervised, and achieves all operational financial goals.
• The Restaurant Manager will need to be ready to handle any possible guest and/or operational issues, act professional in every occasion, and as an effect make every guest's dining experience pleasantly unforgettable and will take appropriate actions to turn dissatisfied guests into return customers.
Required Position Skills
• Business Acumen
• Diversity
• Leadership/Ethics
• Managing People
• Oral Communication
• Planning/Organizing
• Problem Solving
• Service Orientation
• Team Work
Education/Vocational Experience
The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
• 3-5 years of employment in a restaurant supervisory position at similar style restaurant or hotel, preferably in the Restaurant Manager position.
TQHG and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.
NOTE: This job description is not intended to be all-inclusive. Associate may perform other related duties as negotiated to meet the ongoing needs of Captain Whidbey. Captain Whidbey may amend a job description at any time with or without notice.
The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.
Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.
Captain Whidbey has undergone an amazing transformation and renovation and recently re-opened with a new food and beverage program, bar and restaurant in April of 2019.
We are now looking for a strong F&B leader to help us elevate our dining experience by leading the restaurant team to the next level.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area and are honored to have been featured in Sunset Magazine, Conde Nast and Vogue, amongst others.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.
Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seasonal seaplanes, boats, and kayaks on Penn Cove, we think Captain Whidbey is becoming the coolest place to work on Whidbey.
Purpose of Position
To assist the Executive Chef and General Manager with the management, direction, and organization of Captain Whidbey’s Restaurant and Bar operations in order to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service and operational controls.
>Looking for a candidate with Server/bartender experience
>Looking for a candidate with Service Training experience
>Looking for a candidate with Restaurant Supervisory experience
>Great beverage/cocktail/mocktail knowledge is a plus
>Looking for Whidbey Island based candidate
>Looking for a team member who understands that "rolling up your sleeves" is expected in the day to day operation of the F&B program, especially in the off/slow season
>Must be available to work weekends and holidays
Position Mission/Overview
This job contributes to the success of Captain Whidbey’s restaurant by ensuring our all service standards are met and all staff are trained and supported. We focus on consistently delivering truly personalized service to every guest, every moment of every day. This position has additional responsibilities and supports the Executive Chef with daily operating procedures such as maintaining quality operations, cost controls, controlling labor, scheduling, monthly beverage inventory and other administrative tasks required for the F&B department.
As a valued team member with The Q Hotel Group, we focus on exceeding our guest's expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.
Essential Job Functions/Responsibilities
• To support the sales of all food and beverages.
• To coordinate the activities of the staff in order to deliver quality product and service to all guest.
• Move throughout the restaurant, bar and patio areas to visually monitor and take action to ensure food and beverage quality and service standards are met.
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
• Give guidance toward improvement and make necessary adjustments for consistency.
• Support Hotel General Manager with maintaining established inventory by ordering all liquor and supplies in accordance with business needs.
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
• Develop and implement cost saving and profit enhancing measures.
• Fill in where needed to ensure guest service standards and efficient operations (host, server, bartender, expo).
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensures operational guidelines and cleanliness standards are exceeded.
• Assist in the completion of the training of new associates.
• Maintains extensive product knowledge by keeping educated on new product information.
• Provides associates with a safe and hazard free work environment.
• Assist in the preparation of daily, weekly, and monthly sales reports if/as needed.
• Assist the general manager in attaining the weekly budgeted payroll percent.
• Assist in the incorporating of daily goals from a monthly budget.
Position Expectations
• Ensure a safe working environment to reduce the risk of injury and accidents through continual repair and maintenance of restaurant.
• Staff, train and develop restaurant hourly employees through orientations, ongoing feedback, and establishment of performance expectations and by conducting performance reviews.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Responsible for all personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• The Restaurant Manager supports the restaurant's mission, by providing leadership to associates through training, leading by example, having thorough knowledge of all positions being supervised, and achieves all operational financial goals.
• The Restaurant Manager will need to be ready to handle any possible guest and/or operational issues, act professional in every occasion, and as an effect make every guest's dining experience pleasantly unforgettable and will take appropriate actions to turn dissatisfied guests into return customers.
Required Position Skills
• Business Acumen
• Diversity
• Leadership/Ethics
• Managing People
• Oral Communication
• Planning/Organizing
• Problem Solving
• Service Orientation
• Team Work
Education/Vocational Experience
The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
• 3-5 years of employment in a restaurant supervisory position at similar style restaurant or hotel, preferably in the Restaurant Manager position.
TQHG and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.
NOTE: This job description is not intended to be all-inclusive. Associate may perform other related duties as negotiated to meet the ongoing needs of Captain Whidbey. Captain Whidbey may amend a job description at any time with or without notice.
The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!The Captain Whidbey is undergoing an amazing transformation and will be re-opening this coming April.
We are building a guest experience like no other resort in the PNW and the San Juan Islands area.
If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience, we want to meet you.
Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.