The Role:

As the leader of our strategic growth channel of ‘core speciality’, which includes our hero target growth channel of speciality cafes, bakeries & coffee shops, alongside secondary channels of pubs, bars and restaurants, you will own and spearhead the growth of our national strategy and be the key driver of the delivery of the revenue goals. This role is about more than just the numbers, you’ll be a thought leader in the coffee community, putting Caravans name front and centre in the speciality coffee community by continuing to build your network in our community.

Alongside being the key contributor to the delivery of the numbers, you will manage the supporting Account Management team of Account Manager and Training Manager, whilst playing a supporting role in the management of our Manchester Roastery Manager, who will be executing your growth strategies in the North. We pride ourselves on striving to give ‘best in class’ once we’ve won an account, you’ll be developing what this looks like and upholding those standards.

• Channel performance & P&L management: Full management of the channel P&L accountable for the top & bottom-line performance, reporting such performance back to the businesses.

• Strategic Channel growth: Development and execution of the channel growth plans, unlocking strategic new business opportunities, whilst delivering commercial performance for our current business through best-in-class account management. Within this, you will develop and execute jbps that deliver mutually beneficial growth whilst upholding Caravan's speciality coffee cup and experience standard for the end consumer.

• Industry thought leader: You’ll be a key recognised thought leader in the coffee community. Regularly attending industry events as both an attendee and keynote speaker, continuing to build on your already strong network within the specialty community. You will work with the Head of Marketing to run events to further develop your own position as a leader in the space and Caravan’s position in the community.

• Strategic leadership of our account management team: Create and execute strategies that drive forward the commercial performance of our current accounts while simultaneously growing brand love with our customers.

• Team leadership & performance management: As a key leader for the Account Management team, you will harbour a collaborative culture that encourages the learning and development of your team, tracking and monitoring your team’s performance, reporting back to the wider business.

• Financial Accountability & Reporting: You will be accountable for the financial performance and subsequent reporting of our current accounts and supporting functions of Training & Events. Managing the P&Ls to drive both top-line performance and profitability of the departments, ensuring all reporting standards are upheld via our reporting tools,forecast files, Workvivo and the like.

About Caravan:

Here at Caravan, we like push the boundaries. Our well-travelled food and drinks range is all about marrying flavours from all around the globe. We also share a love of mighty fine coffee, great drinks, good food and friendly vibes. 

Over the past 15 years, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe challenging perceptions, championing people, community, diversity, inclusion, and sustainability. We prioritise both people and the planet in everything that we do. Our commitment to sustainability is evident through various initiatives, including the use of energy-efficient equipment and proactive measures to reduce waste. We encourage leadership at all levels to champion our sustainability goals and continually seek ways to enhance our environmental impact.

We also actively promote Diversity, Equity, Inclusion and Belonging (DEIB) across all aspects of Caravan. We expect our teams to honour and celebrate individual differences, encompassing identity, national and cultural backgrounds, and varying levels of experience. This inclusive approach extends to interactions with colleagues and members of the public, driving a respectful and diverse workplace environment.

·       Coffee discount

·       Bike to work scheme

·       Mental health and well-being support

·       Financial health education and support

·       Leadership training and development

·       Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants

·       Social events and seasonal team parties

·       Development and career progression, 80% of all our management roles are filled internally.

The Role:

As the leader of our strategic growth channel of ‘core speciality’, which includes our hero target growth channel of speciality cafes, bakeries & coffee shops, alongside secondary channels of pubs, bars and restaurants, you will own and spearhead the growth of our national strategy and be the key driver of the delivery of the revenue goals. This role is about more than just the numbers, you’ll be a thought leader in the coffee community, putting Caravans name front and centre in the speciality coffee community by continuing to build your network in our community.

Alongside being the key contributor to the delivery of the numbers, you will manage the supporting Account Management team of Account Manager and Training Manager, whilst playing a supporting role in the management of our Manchester Roastery Manager, who will be executing your growth strategies in the North. We pride ourselves on striving to give ‘best in class’ once we’ve won an account, you’ll be developing what this looks like and upholding those standards.

• Channel performance & P&L management: Full management of the channel P&L accountable for the top & bottom-line performance, reporting such performance back to the businesses.

• Strategic Channel growth: Development and execution of the channel growth plans, unlocking strategic new business opportunities, whilst delivering commercial performance for our current business through best-in-class account management. Within this, you will develop and execute jbps that deliver mutually beneficial growth whilst upholding Caravan's speciality coffee cup and experience standard for the end consumer.

• Industry thought leader: You’ll be a key recognised thought leader in the coffee community. Regularly attending industry events as both an attendee and keynote speaker, continuing to build on your already strong network within the specialty community. You will work with the Head of Marketing to run events to further develop your own position as a leader in the space and Caravan’s position in the community.

• Strategic leadership of our account management team: Create and execute strategies that drive forward the commercial performance of our current accounts while simultaneously growing brand love with our customers.

• Team leadership & performance management: As a key leader for the Account Management team, you will harbour a collaborative culture that encourages the learning and development of your team, tracking and monitoring your team’s performance, reporting back to the wider business.

• Financial Accountability & Reporting: You will be accountable for the financial performance and subsequent reporting of our current accounts and supporting functions of Training & Events. Managing the P&Ls to drive both top-line performance and profitability of the departments, ensuring all reporting standards are upheld via our reporting tools,forecast files, Workvivo and the like.

About Caravan:

Here at Caravan, we like push the boundaries. Our well-travelled food and drinks range is all about marrying flavours from all around the globe. We also share a love of mighty fine coffee, great drinks, good food and friendly vibes. 

Over the past 15 years, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe challenging perceptions, championing people, community, diversity, inclusion, and sustainability. We prioritise both people and the planet in everything that we do. Our commitment to sustainability is evident through various initiatives, including the use of energy-efficient equipment and proactive measures to reduce waste. We encourage leadership at all levels to champion our sustainability goals and continually seek ways to enhance our environmental impact.

We also actively promote Diversity, Equity, Inclusion and Belonging (DEIB) across all aspects of Caravan. We expect our teams to honour and celebrate individual differences, encompassing identity, national and cultural backgrounds, and varying levels of experience. This inclusive approach extends to interactions with colleagues and members of the public, driving a respectful and diverse workplace environment.

·       Coffee discount

·       Bike to work scheme

·       Mental health and well-being support

·       Financial health education and support

·       Leadership training and development

·       Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants

·       Social events and seasonal team parties

·       Development and career progression, 80% of all our management roles are filled internally.