Overview:
The Service Team Leader for CÉ LA VI is responsible for supervising the service team leading by example, and fostering a positive working environment conducive to teamwork, efficiency, and professionalism.
Teamwork and Collaboration:
Ability to work well with colleagues, fostering a positive team environment, and contributing to the overall success of the team.
Responsibilities:
- Supervise and support service staff, ensuring they adhere to company policies and standards of service
- Train new team members on service procedures, menu knowledge, and customer interaction techniques
- Monitor the front-of-house area to ensure cleanliness, organization, and compliance with health and safety regulations
- Handle guest inquiries and general complaints, resolving issues promptly and professionally to ensure guest satisfaction
- Assist with inventory management, and other administrative tasks as needed to support efficient operations
Requirements:
- Experience working in a fast-paced high-end venue
- Strong organizational and multitasking abilities
- Good communication skills
- Skill in guiding and mentoring less experienced team members
Overview:
The Service Team Leader for CÉ LA VI is responsible for supervising the service team leading by example, and fostering a positive working environment conducive to teamwork, efficiency, and professionalism.
Teamwork and Collaboration:
Ability to work well with colleagues, fostering a positive team environment, and contributing to the overall success of the team.
Responsibilities:
- Supervise and support service staff, ensuring they adhere to company policies and standards of service
- Train new team members on service procedures, menu knowledge, and customer interaction techniques
- Monitor the front-of-house area to ensure cleanliness, organization, and compliance with health and safety regulations
- Handle guest inquiries and general complaints, resolving issues promptly and professionally to ensure guest satisfaction
- Assist with inventory management, and other administrative tasks as needed to support efficient operations
Requirements:
- Experience working in a fast-paced high-end venue
- Strong organizational and multitasking abilities
- Good communication skills
- Skill in guiding and mentoring less experienced team members