Overview:

The Assistant Manager in CÉ LA VI assists the Manager in overseeing all aspects of daily operations, including staff management, guest satisfaction, and administrative tasks.

Leadership and Initiative:

Takes initiative, inspires and motivates others, and provides guidance and direction. Exhibits a proactive approach, delegates tasks effectively, and leads by example.

Responsibilities:

-          Support the Manager in overseeing all aspects of the service department.

-          Assist with hiring, training, and evaluating staff performance.

-          Assist for the onboarding process for new staff, ensuring the implementation of the buddy system and completion of training.

-          Assist in Develop and implement policies and procedures to improve efficiency and guest satisfaction.

-          Handle guest complaints and ensure resolutions are reached promptly.

-          Collaborate with other departments to coordinate operations and promotions.

-          Responsible for opening, closing, and station planning. 

-          Team member grooming and uniform standards.

-          Promote and cultivate an inclusive work environment.

-          Skilled in mentoring team members and facilitating organizational change.

Requirements:

-          Progressive experience in fast-paced high-end venues.

-          Proven success in elevating the guest experience.

-          Excellent organizational and multitasking abilities.

-          Excellent communication skills

-          Ability to train team members and support business changes.

Overview:

The Assistant Manager in CÉ LA VI assists the Manager in overseeing all aspects of daily operations, including staff management, guest satisfaction, and administrative tasks.

Leadership and Initiative:

Takes initiative, inspires and motivates others, and provides guidance and direction. Exhibits a proactive approach, delegates tasks effectively, and leads by example.

Responsibilities:

-          Support the Manager in overseeing all aspects of the service department.

-          Assist with hiring, training, and evaluating staff performance.

-          Assist for the onboarding process for new staff, ensuring the implementation of the buddy system and completion of training.

-          Assist in Develop and implement policies and procedures to improve efficiency and guest satisfaction.

-          Handle guest complaints and ensure resolutions are reached promptly.

-          Collaborate with other departments to coordinate operations and promotions.

-          Responsible for opening, closing, and station planning. 

-          Team member grooming and uniform standards.

-          Promote and cultivate an inclusive work environment.

-          Skilled in mentoring team members and facilitating organizational change.

Requirements:

-          Progressive experience in fast-paced high-end venues.

-          Proven success in elevating the guest experience.

-          Excellent organizational and multitasking abilities.

-          Excellent communication skills

-          Ability to train team members and support business changes.