Share with friends
Accessibility
Duty Security Officer
Edwardian Hotels London
Duty Security Officer
Edwardian Hotels London
Full Time
Competitive salary
Duty Security Officer
Edwardian Hotels London
Full Time
Competitive salary
Skills
Security
Description
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Overview:
Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones
Respond promptly and professionally to incidents, emergencies, and guest concerns
Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
Support the management of lost property, incident reporting, and daily security logs
Assist with VIP arrivals, high‑profile events, and crowd management when required
Enforce hotel policies while delivering exceptional guest service
Liaise with external emergency services when necessary
We’re looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
You will ideally have:
- Previous experience in hotel security, corporate security, or a similar guest‑facing role
- A valid SIA Door Supervisor or Security Guarding licence
- Strong communication skills and a confident, approachable manner
- The ability to remain composed under pressure and handle sensitive situations with discretion
- Excellent observational skills and a proactive mindset
- Flexibility to work shifts, including nights, weekends, and bank holidays
Company Benefits:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Overview:
Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets
Conduct regular patrols of guest floors, public areas, back‑of‑house spaces, and perimeter zones
Respond promptly and professionally to incidents, emergencies, and guest concerns
Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols
Support the management of lost property, incident reporting, and daily security logs
Assist with VIP arrivals, high‑profile events, and crowd management when required
Enforce hotel policies while delivering exceptional guest service
Liaise with external emergency services when necessary
We’re looking for someone who brings both professionalism and warmth. You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
You will ideally have:
- Previous experience in hotel security, corporate security, or a similar guest‑facing role
- A valid SIA Door Supervisor or Security Guarding licence
- Strong communication skills and a confident, approachable manner
- The ability to remain composed under pressure and handle sensitive situations with discretion
- Excellent observational skills and a proactive mindset
- Flexibility to work shifts, including nights, weekends, and bank holidays
Company Benefits:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
{{ backgroundCheckDisclosureText }}
Duty Security Officer
Full Time
Competitive salary
Skills
Security
Stratton Street, London, W1J 8LT, United Kingdom