The physical and cognitive requirements listed are essential for successful performance. Reasonable accommodations may be provided as required.

• Maintain balance while walking, standing, or crouching; able to bend at the waist repeatedly for extended periods (up to 10 hours per day).

• Hear and understand conversations, recognize equipment sounds, and communicate clearly in person and by phone.

• Maintain a stationary position for approximately 25% of the workday.

• Communicate clearly in English, interpret and follow instructions, and convey routine information accurately.

• Ability to lift and transport items weighing 5–25 pounds.

• Use upper extremities to exert force and perform repetitive movements of hands, wrists, and fingers.

• Possess visual acuity sufficient to read computer screens, color-coded information, and small print.

• Meet attendance reliability standards.

• Move throughout the facility to greet patients, manage front office operations, and access supplies.

• Operate computers and office equipment with fine motor skills for prolonged periods.

• Perform basic math functions and accurately record, verify, and balance data.

• Communicate effectively and courteously with staff, patients, and the public; compose emails, letters, and basic reports as needed.

• Minimum of 5 years’ experience in medical office administration, patient access, scheduling, insurance verification, or related areas.

• Understanding of medical terminology, insurance processes, eligibility workflows, HIPAA compliance, and healthcare operations.

• At least 3 years of supervisory experience, preferably in a non-profit or healthcare environment.

• Recent continuing education in patient access, health information systems, or healthcare operations preferred.

• Strong data entry, typing, filing, and organizational skills.

• Ability to manage workload in a fast-paced environment with accuracy.

• Knowledge of patient charts, medical histories, and front office workflow.

• Understanding of patient evaluation and triage communication procedures.

• Knowledge of safety, infection control, and confidentiality standards.

• Knowledge of HIPAA regulations and compliance requirements.

• Proficiency in Microsoft Office 365 and electronic practice management systems.

• Medical Coding Certification preferred but not required.

• Associate’s degree in Business Administration, Healthcare Administration, or related field required; Bachelor’s preferred.
  

The physical and cognitive requirements listed are essential for successful performance. Reasonable accommodations may be provided as required.

• Maintain balance while walking, standing, or crouching; able to bend at the waist repeatedly for extended periods (up to 10 hours per day).

• Hear and understand conversations, recognize equipment sounds, and communicate clearly in person and by phone.

• Maintain a stationary position for approximately 25% of the workday.

• Communicate clearly in English, interpret and follow instructions, and convey routine information accurately.

• Ability to lift and transport items weighing 5–25 pounds.

• Use upper extremities to exert force and perform repetitive movements of hands, wrists, and fingers.

• Possess visual acuity sufficient to read computer screens, color-coded information, and small print.

• Meet attendance reliability standards.

• Move throughout the facility to greet patients, manage front office operations, and access supplies.

• Operate computers and office equipment with fine motor skills for prolonged periods.

• Perform basic math functions and accurately record, verify, and balance data.

• Communicate effectively and courteously with staff, patients, and the public; compose emails, letters, and basic reports as needed.

• Minimum of 5 years’ experience in medical office administration, patient access, scheduling, insurance verification, or related areas.

• Understanding of medical terminology, insurance processes, eligibility workflows, HIPAA compliance, and healthcare operations.

• At least 3 years of supervisory experience, preferably in a non-profit or healthcare environment.

• Recent continuing education in patient access, health information systems, or healthcare operations preferred.

• Strong data entry, typing, filing, and organizational skills.

• Ability to manage workload in a fast-paced environment with accuracy.

• Knowledge of patient charts, medical histories, and front office workflow.

• Understanding of patient evaluation and triage communication procedures.

• Knowledge of safety, infection control, and confidentiality standards.

• Knowledge of HIPAA regulations and compliance requirements.

• Proficiency in Microsoft Office 365 and electronic practice management systems.

• Medical Coding Certification preferred but not required.

• Associate’s degree in Business Administration, Healthcare Administration, or related field required; Bachelor’s preferred.