We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. 

Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.

Us

Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex. 

More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…

It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark. 

In short, Dr Evil’s stolen our mojo. 

We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in. 

Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.

You

Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.

As Maintenance Technician, you’ll be a hands-on problem-solver, making sure the hotel and estate are kept to the highest standard at all times. From fixing a dripping tap to keeping the grounds guest-ready, you’ll bring versatility, practical skills, and pride in a job well done.

No two days will be the same: one moment you’ll be repairing a guest room fixture, the next checking electrics in the kitchen or supporting with seasonal grounds work. You’ll be central to ensuring Crafted feels seamless and well cared for, while also keeping safety and compliance front of mind.

That said, as Maintenance Technician, your primary responsibilities will be to:

·        Carry out routine maintenance and minor repairs (plumbing, electrical, carpentry, painting, and basic decorating).

·        Complete planned maintenance tasks and respond promptly to reactive maintenance requests.

·        Conduct regular checks on guest rooms, public areas, leisure facilities, and outdoor spaces to identify and report defects or safety hazards.

·        Assist with the upkeep of swimming pool and spa facilities, including basic water testing, chemical balance checks, and equipment monitoring (training provided if required).

·        Support the maintenance of gardens, paths, lighting, fencing, and woodlands, ensuring they are safe and well-presented.

·        Work safely and in line with all health and safety policies and procedures.

·        Use tools and equipment safely and correctly, reporting any faults or hazards immediately.

·        Assist colleagues and supervisors with larger projects, refurbishments, and improvement works.

·        Maintain good communication with other departments to minimise disruption to guests.

·        Accurately complete job sheets, maintenance logs, and any compliance checklists as required.

We’re looking for someone with:

·        Proven experience in property, facilities, or hotel maintenance.

·        Good working knowledge of carpentry, plumbing, electrical, and general repair techniques.

·        Ability to use a wide range of hand and power tools safely.

·        Strong problem-solving skills and a proactive, can-do approach.

·        Good time management and able to balance planned tasks with urgent requests.

·        Clear communication and teamwork skills.

·        Physical stamina to carry out hands-on tasks.

Together

We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.

To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or too new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.

Three values we’ll expect you to live by:

1. Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
2. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and don’t be scared of what follows) and be curious. We’ll give you plenty of chances to learn and develop.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.

Contact Details: careers@staycrafted.com

We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. 

Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.

Us

Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex. 

More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…

It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark. 

In short, Dr Evil’s stolen our mojo. 

We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in. 

Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.

You

Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.

As Maintenance Technician, you’ll be a hands-on problem-solver, making sure the hotel and estate are kept to the highest standard at all times. From fixing a dripping tap to keeping the grounds guest-ready, you’ll bring versatility, practical skills, and pride in a job well done.

No two days will be the same: one moment you’ll be repairing a guest room fixture, the next checking electrics in the kitchen or supporting with seasonal grounds work. You’ll be central to ensuring Crafted feels seamless and well cared for, while also keeping safety and compliance front of mind.

That said, as Maintenance Technician, your primary responsibilities will be to:

·        Carry out routine maintenance and minor repairs (plumbing, electrical, carpentry, painting, and basic decorating).

·        Complete planned maintenance tasks and respond promptly to reactive maintenance requests.

·        Conduct regular checks on guest rooms, public areas, leisure facilities, and outdoor spaces to identify and report defects or safety hazards.

·        Assist with the upkeep of swimming pool and spa facilities, including basic water testing, chemical balance checks, and equipment monitoring (training provided if required).

·        Support the maintenance of gardens, paths, lighting, fencing, and woodlands, ensuring they are safe and well-presented.

·        Work safely and in line with all health and safety policies and procedures.

·        Use tools and equipment safely and correctly, reporting any faults or hazards immediately.

·        Assist colleagues and supervisors with larger projects, refurbishments, and improvement works.

·        Maintain good communication with other departments to minimise disruption to guests.

·        Accurately complete job sheets, maintenance logs, and any compliance checklists as required.

We’re looking for someone with:

·        Proven experience in property, facilities, or hotel maintenance.

·        Good working knowledge of carpentry, plumbing, electrical, and general repair techniques.

·        Ability to use a wide range of hand and power tools safely.

·        Strong problem-solving skills and a proactive, can-do approach.

·        Good time management and able to balance planned tasks with urgent requests.

·        Clear communication and teamwork skills.

·        Physical stamina to carry out hands-on tasks.

Together

We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.

To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or too new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.

Three values we’ll expect you to live by:

1. Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
2. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and don’t be scared of what follows) and be curious. We’ll give you plenty of chances to learn and develop.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.

Contact Details: careers@staycrafted.com