We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. 

Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.

Us

Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex. 

More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…

It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark. 

In short, Dr Evil’s stolen our mojo. 

We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in. 

Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.

You

Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.

As Sales Manager, you will be the driving force behind building a strong sales pipeline for our hotel. With a proactive approach and a great regional network, you’ll sell events, parties, and memberships, focusing on corporate clients and high-performing segments to ensure our success. You’ll thrive on identifying new business opportunities and nurturing long-term relationships while delivering a strategic sales plan that aligns with our goals.

You’ll work closely with the CEO, events and marketing teams to maximise revenue and create exceptional guest experiences. This role is perfect for a dynamic sales professional who excels in a fast-paced environment and loves the challenge of bringing a new brand to market.

That said, as Sales Manager, your primary responsibilities will be to:

·        Develop and execute a comprehensive sales strategy for meetings, events, conferences and retreats focussing on securing new business from London and the region.

·        Identify new sales opportunities through proactive outreach, networking, and relationship building.

·        Leverage your regional and local network to drive bookings and secure partnerships with networks and business communities that lead to new business.

·        Identify, build and maintain strong relationships with corporate clients, event organisers, and key decision-makers.

·        Attend trade shows, networking events, and industry functions to represent the hotel and identify new business leads.

·        Work closely with the CEO and COO to achieve ambitious sales targets.

·        Maximise revenue potential by securing high-value corporate bookings, events, and experiences.

·        Track and report on sales performance, providing regular updates to the CEO and COO.

·        Analyse market trends, competitor performance, and client feedback to adjust strategies and maintain a competitive edge.

·        Collaborate with the events team to create bespoke packages for corporate clients and event organisers.

·        Partner with the marketing team to create targeted campaigns and promotional activities to support sales efforts.

·        Work with the events team to ensure smooth handovers from sales to operations, guaranteeing a flawless and memorable guest experience.

·        Leverage the networks of the wider team to promote the hotel and the facilities through networking groups on social media and be responsive.

We’re looking for someone with:

·        A minimum of 5 years of proven experience in hospitality sales, with a strong track record of exceeding sales targets.

·        Exceptional knowledge of corporate sales and event bookings, ideally for large, high-performing hotels or venues.

·        Existing connections and a great regional network in the hospitality and corporate sectors.

·        Outstanding communication, negotiation, and relationship-building skills.

·        Organised and detail-oriented, with the ability to manage multiple projects and priorities effectively.

·        Willingness to embrace a start-up mentality and contribute beyond your core role.

Together

We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.

To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or too new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.

Three values we’ll expect you to live by:

1. Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
2. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and don’t be scared of what follows), and be curious. We’ll give you plenty of chances to learn and develop.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values. 

We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like. 

Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.

Us

Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex. 

More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…

It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark. 

In short, Dr Evil’s stolen our mojo. 

We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in. 

Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.

You

Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.

As Sales Manager, you will be the driving force behind building a strong sales pipeline for our hotel. With a proactive approach and a great regional network, you’ll sell events, parties, and memberships, focusing on corporate clients and high-performing segments to ensure our success. You’ll thrive on identifying new business opportunities and nurturing long-term relationships while delivering a strategic sales plan that aligns with our goals.

You’ll work closely with the CEO, events and marketing teams to maximise revenue and create exceptional guest experiences. This role is perfect for a dynamic sales professional who excels in a fast-paced environment and loves the challenge of bringing a new brand to market.

That said, as Sales Manager, your primary responsibilities will be to:

·        Develop and execute a comprehensive sales strategy for meetings, events, conferences and retreats focussing on securing new business from London and the region.

·        Identify new sales opportunities through proactive outreach, networking, and relationship building.

·        Leverage your regional and local network to drive bookings and secure partnerships with networks and business communities that lead to new business.

·        Identify, build and maintain strong relationships with corporate clients, event organisers, and key decision-makers.

·        Attend trade shows, networking events, and industry functions to represent the hotel and identify new business leads.

·        Work closely with the CEO and COO to achieve ambitious sales targets.

·        Maximise revenue potential by securing high-value corporate bookings, events, and experiences.

·        Track and report on sales performance, providing regular updates to the CEO and COO.

·        Analyse market trends, competitor performance, and client feedback to adjust strategies and maintain a competitive edge.

·        Collaborate with the events team to create bespoke packages for corporate clients and event organisers.

·        Partner with the marketing team to create targeted campaigns and promotional activities to support sales efforts.

·        Work with the events team to ensure smooth handovers from sales to operations, guaranteeing a flawless and memorable guest experience.

·        Leverage the networks of the wider team to promote the hotel and the facilities through networking groups on social media and be responsive.

We’re looking for someone with:

·        A minimum of 5 years of proven experience in hospitality sales, with a strong track record of exceeding sales targets.

·        Exceptional knowledge of corporate sales and event bookings, ideally for large, high-performing hotels or venues.

·        Existing connections and a great regional network in the hospitality and corporate sectors.

·        Outstanding communication, negotiation, and relationship-building skills.

·        Organised and detail-oriented, with the ability to manage multiple projects and priorities effectively.

·        Willingness to embrace a start-up mentality and contribute beyond your core role.

Together

We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.

To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or too new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.

Three values we’ll expect you to live by:

1. Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
2. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and don’t be scared of what follows), and be curious. We’ll give you plenty of chances to learn and develop.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.