Employee Records
Reception Manager
Chez Margaux
Full Time
5 Years Experience
Coins Icon $100000 / Year
Reception Manager
Chez Margaux

Full Time
5 Years Experience
Coins Icon $100000 / Year
Skills
Fine Dining Experience
POS Systems
Fast-Paced Experience
Fluent in English
Microsoft Office
Open Table
Description

About Chez Margaux
Located in the heart of downtown Manhattan, Chez Margaux is an intimate, world-class private members’ club and dining destination by Jean-Georges Vongerichten. With a collection of bespoke spaces — including The Library, Leopard Lounge, Japanese Mini Bar, and Gaux Gaux Room — Chez Margaux redefines modern luxury through exceptional cuisine, personal service, and art-driven design.

We are seeking a
 Reception Manager who embodies grace, leadership, and precision — someone who thrives in refined environments, anticipates guests’ needs before they’re spoken, and understands that genuine hospitality begins the moment a guest arrives.

The Role

As Reception Manager, you will lead the front-of-house reception ensuring every interaction reflects the discretion, warmth, and polish synonymous with Jean-Georges Hospitality.

You will oversee the members arrival experience, coordinate with operations, and maintain seamless communication across service departments. Your leadership will set the tone for the guest journey — from first greeting to final farewell.

Key Responsibilities

  • Lead and inspire the reception to deliver impeccable service.
  • Manage all arrival, check-in for members, guests, and VIP clientele.
  • Maintain accurate guest profiles, preferences, and membership details.
  • Collaborate closely with the Operations Team, and Culinary Leadership to ensure seamless service flow.
  • Uphold privacy and discretion in handling all member interactions.
  • Train, schedule, and mentor team members to brand standards of excellence.
  • Liaise with security, and F&B management to ensure smooth coordination of guest experience.

Qualifications

  • Minimum 5 years of experience in luxury hospitality, private clubs, or five-star hotels.
  • Proven success in managing reception or front-desk operations for a high-volume, high-profile clientele.
  • Exceptional communication, poise, and interpersonal skills.
  • Deep understanding of luxury service culture and member-centric environments.
  • Strong organizational skills with meticulous attention to detail.
  • Experience with guest management and reservation systems (SevenRooms, PeopleVine or equivalent).

 Why Join Us
At Chez Margaux, you will be part of a visionary team shaping one of New York’s most exclusive hospitality destinations. We offer a culture built on integrity, creativity, and excellence — where leaders are empowered to innovate and elevate.

 What We Offer:

  • Competitive base salary $100k
  • Comprehensive health and wellness benefits
  • An environment that celebrates artistry, passion, and genuine hospitality
Jean-Georges is an Equal Opportunity Employer. 

About Chez Margaux
Located in the heart of downtown Manhattan, Chez Margaux is an intimate, world-class private members’ club and dining destination by Jean-Georges Vongerichten. With a collection of bespoke spaces — including The Library, Leopard Lounge, Japanese Mini Bar, and Gaux Gaux Room — Chez Margaux redefines modern luxury through exceptional cuisine, personal service, and art-driven design.

We are seeking a
 Reception Manager who embodies grace, leadership, and precision — someone who thrives in refined environments, anticipates guests’ needs before they’re spoken, and understands that genuine hospitality begins the moment a guest arrives.

The Role

As Reception Manager, you will lead the front-of-house reception ensuring every interaction reflects the discretion, warmth, and polish synonymous with Jean-Georges Hospitality.

You will oversee the members arrival experience, coordinate with operations, and maintain seamless communication across service departments. Your leadership will set the tone for the guest journey — from first greeting to final farewell.

Key Responsibilities

  • Lead and inspire the reception to deliver impeccable service.
  • Manage all arrival, check-in for members, guests, and VIP clientele.
  • Maintain accurate guest profiles, preferences, and membership details.
  • Collaborate closely with the Operations Team, and Culinary Leadership to ensure seamless service flow.
  • Uphold privacy and discretion in handling all member interactions.
  • Train, schedule, and mentor team members to brand standards of excellence.
  • Liaise with security, and F&B management to ensure smooth coordination of guest experience.

Qualifications

  • Minimum 5 years of experience in luxury hospitality, private clubs, or five-star hotels.
  • Proven success in managing reception or front-desk operations for a high-volume, high-profile clientele.
  • Exceptional communication, poise, and interpersonal skills.
  • Deep understanding of luxury service culture and member-centric environments.
  • Strong organizational skills with meticulous attention to detail.
  • Experience with guest management and reservation systems (SevenRooms, PeopleVine or equivalent).

 Why Join Us
At Chez Margaux, you will be part of a visionary team shaping one of New York’s most exclusive hospitality destinations. We offer a culture built on integrity, creativity, and excellence — where leaders are empowered to innovate and elevate.

 What We Offer:

  • Competitive base salary $100k
  • Comprehensive health and wellness benefits
  • An environment that celebrates artistry, passion, and genuine hospitality
Jean-Georges is an Equal Opportunity Employer.