IT Systems Analyst - Corporate Office

The Lettuce Entertain You Team is seeking a Systems Analyst. We’re looking for someone with Systems Analyst experience who’s eager to take on the challenges and rewards of working within multi-concept restaurant group with 100+ locations. As a Systems Analyst at Lettuce, you’ll receive benefits and perks as well as opportunities for real career growth – all while working as part of a supportive team. If this sounds like a match for your next career step, please apply. We're eager to hear from you.

NOTE: This Systems Analyst role requires availability for 25% local and out-of-state travel. Open availability for scheduling including weekend on-call availability is a must. The Systems Analyst will be based out of the Chicago office.

Caring. Creative. Careers.
​
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
​
EOE. We participate in E-Verify / Participamos en E-Verify

The IT Systems Analyst implements and supports current and new applications and upgrades within a team environment while providing excellent customer service to all Lettuce Entertain You Restaurants and corporate office.

 

Essential Functions

• Implement and resolve application functionality-related issues in a timely manner, identify modifications needed in existing applications, provide first level of support and troubleshooting and assist in troubleshooting software application issues
• Coordinate application development for multiple projects
• Analyze data and identify data integrity issues with existing and proposed systems and implement solutions
• Assist LEYE teams in managing an outsource relationship for third party application development and programming consultants
• Provide assistance and advice to business users in the effective use of applications and information technology
• Prepare testing plans to confirm that requirements and system design are accurate and complete
• Write technical procedures and documentation for multiple varied new and existing applications including operations, user guide, etc.
• Collaborate with the IT Network Team to resolve application-related network issues and report progress
• Provide advice on and assist in the selection, design, justification, implementation and use of systems
• Identify current and emerging business needs and evaluate alternative IT solutions
• Maintain confidentiality with regard to information being processed, stored or accessed by the network
• Identify opportunities that can improve efficiency of systems and related business processes
• Safely and effectively use and operate all necessary tools and office equipment
• Work a variety of days and shifts (including weekends, nights and on-call support rotation) at local and out-of-state sites as needed
• Perform duties outside standard business hours as needed, including evenings and weekends
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable light, noise and temperature levels
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

Key Responsibilities and Duties

• Assist other departments as a computer resource including but not limited to expediting requests via LEYE IT helpdesk tickets
• Proficiently use and operate all necessary tools and equipment
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and act as a team player
• Other duties assigned as needed

The Lettuce Entertain You Team is seeking a Systems Analyst. We’re looking for someone with Systems Analyst experience who’s eager to take on the challenges and rewards of working within multi-concept restaurant group with 100+ locations. As a Systems Analyst at Lettuce, you’ll receive benefits and perks as well as opportunities for real career growth – all while working as part of a supportive team. If this sounds like a match for your next career step, please apply. We're eager to hear from you.

NOTE: This Systems Analyst role requires availability for 25% local and out-of-state travel. Open availability for scheduling including weekend on-call availability is a must. The Systems Analyst will be based out of the Chicago office.

Caring. Creative. Careers.
​
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
​
EOE. We participate in E-Verify / Participamos en E-Verify

The IT Systems Analyst implements and supports current and new applications and upgrades within a team environment while providing excellent customer service to all Lettuce Entertain You Restaurants and corporate office.

 

Essential Functions

• Implement and resolve application functionality-related issues in a timely manner, identify modifications needed in existing applications, provide first level of support and troubleshooting and assist in troubleshooting software application issues
• Coordinate application development for multiple projects
• Analyze data and identify data integrity issues with existing and proposed systems and implement solutions
• Assist LEYE teams in managing an outsource relationship for third party application development and programming consultants
• Provide assistance and advice to business users in the effective use of applications and information technology
• Prepare testing plans to confirm that requirements and system design are accurate and complete
• Write technical procedures and documentation for multiple varied new and existing applications including operations, user guide, etc.
• Collaborate with the IT Network Team to resolve application-related network issues and report progress
• Provide advice on and assist in the selection, design, justification, implementation and use of systems
• Identify current and emerging business needs and evaluate alternative IT solutions
• Maintain confidentiality with regard to information being processed, stored or accessed by the network
• Identify opportunities that can improve efficiency of systems and related business processes
• Safely and effectively use and operate all necessary tools and office equipment
• Work a variety of days and shifts (including weekends, nights and on-call support rotation) at local and out-of-state sites as needed
• Perform duties outside standard business hours as needed, including evenings and weekends
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable light, noise and temperature levels
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

Key Responsibilities and Duties

• Assist other departments as a computer resource including but not limited to expediting requests via LEYE IT helpdesk tickets
• Proficiently use and operate all necessary tools and equipment
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and act as a team player
• Other duties assigned as needed