Summary
Divisional Sommelier - Aba/Ema/Beatrix
Divisional Sommelier - Aba/Ema/Beatrix
Description
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Manages
wine programs for divisional restaurants including purchasing wine, analyzing
cost control, creating and developing wine menus, and provides wine training
and development for teams at divisional restaurants.
Essential Functions
- Supervise
wine purchasing and ordering for all divisional restaurants
- Develop wine menus with partners and
general managers for all divisional restaurants as well as conduct wine
tastings for partners and general managers to select new products
- Provide wine training (for example,
wine service, sales techniques), ongoing education and development to front of
house service teams and Bar Managers, including but not limited to coordinating
with training team, vendors and purveyors to schedule and host new menu roll
outs, wine tastings, etc, and assist as needed in updating wine training
materials
- Accurately
record and account for all items ordered, process payments, and balance all
sales/receipts
- Analyze
all wine sales by restaurant on a daily, weekly, monthly and annual basis to
optimize sales and profit and plan annual wine budget
- Comprehend
and utilize all wine ordering systems including but not limited to beverage order guides, purchase orders and online
systems (for example, Micros) and update information as needed
- Possess
certified sommelier credentials (for example, Court of Master Sommelier,
International Sommelier Guild or Wine & Spirit Education Trust)
- Available
to work a variety of hours, days and shifts, including evenings and weekends
- Safely
and effectively use and operate all necessary tools and equipment
- Ability
to effectively communicate in order to perform and follow job requirements in
written and spoken direction
- Ability
to multitask calmly and effectively in a busy, stressful environment
- Work
in a confined, crowded space of variable noise and temperature levels
- Able
to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,
and occasionally move and/or lift up to 50 pounds
- Ability
to stand and walk for an entire shift and move safely through all areas of the
restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure
the overall guest experience exceeds expectations and anticipates guests’ needs
- Act
as a divisional expert to advise restaurant managers in using wine ordering
systems
- Attend designated
meetings and educational events including wine seminars (industry-wide and
LEYE), LEYE informational seminars, and restaurant-level management
meetings
- Organize
and conduct periodic onsite and offsite events including but not limited to
wine dinners
- Collaborate
with restaurant management to ensure wine is organized, maintained and
restocked in designated areas and maintain security of all inventories including
dead wine inventory
- Collaborate
with partners and GMs in planning annual wine budget and accurately record and
account for all items ordered, process payments, and balance all sales/receipts
- Maintain
professional relationships with purveyors, and must not accept gifts or cash in
return for wine or liquor orders
- Respond
knowledgeably to questions regarding the restaurants and menus
- Assist
management team in creating employee incentives and motivational contests to
increase wine sales
- Collaborate with restaurant GM and
management to monitor and address individual employee performance through recognition and coaching, and assist management
team with documentation and discipline, when appropriate
- Assist divisional
sommeliers and service teams with selling and serving wine, as needed
- Promote
teamwork as well as lead by example
- Use
tact and good judgement when dealing with guests, employees, and vendors and
respond with patience and courtesy
- Understand
and follow the food allergy procedure and special orders/restrictions
- Proficiency
in the use and operation of all necessary tools and equipment, including the
POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines
and procedures
- Follow
all rules, policies, procedures and conditions of employment, including those
outlined in the Employee Handbook
- Successfully
complete alcohol awareness training
- Other
duties will be assigned as needed
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Manages
wine programs for divisional restaurants including purchasing wine, analyzing
cost control, creating and developing wine menus, and provides wine training
and development for teams at divisional restaurants.
Essential Functions
- Supervise
wine purchasing and ordering for all divisional restaurants
- Develop wine menus with partners and
general managers for all divisional restaurants as well as conduct wine
tastings for partners and general managers to select new products
- Provide wine training (for example,
wine service, sales techniques), ongoing education and development to front of
house service teams and Bar Managers, including but not limited to coordinating
with training team, vendors and purveyors to schedule and host new menu roll
outs, wine tastings, etc, and assist as needed in updating wine training
materials
- Accurately
record and account for all items ordered, process payments, and balance all
sales/receipts
- Analyze
all wine sales by restaurant on a daily, weekly, monthly and annual basis to
optimize sales and profit and plan annual wine budget
- Comprehend
and utilize all wine ordering systems including but not limited to beverage order guides, purchase orders and online
systems (for example, Micros) and update information as needed
- Possess
certified sommelier credentials (for example, Court of Master Sommelier,
International Sommelier Guild or Wine & Spirit Education Trust)
- Available
to work a variety of hours, days and shifts, including evenings and weekends
- Safely
and effectively use and operate all necessary tools and equipment
- Ability
to effectively communicate in order to perform and follow job requirements in
written and spoken direction
- Ability
to multitask calmly and effectively in a busy, stressful environment
- Work
in a confined, crowded space of variable noise and temperature levels
- Able
to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,
and occasionally move and/or lift up to 50 pounds
- Ability
to stand and walk for an entire shift and move safely through all areas of the
restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure
the overall guest experience exceeds expectations and anticipates guests’ needs
- Act
as a divisional expert to advise restaurant managers in using wine ordering
systems
- Attend designated
meetings and educational events including wine seminars (industry-wide and
LEYE), LEYE informational seminars, and restaurant-level management
meetings
- Organize
and conduct periodic onsite and offsite events including but not limited to
wine dinners
- Collaborate
with restaurant management to ensure wine is organized, maintained and
restocked in designated areas and maintain security of all inventories including
dead wine inventory
- Collaborate
with partners and GMs in planning annual wine budget and accurately record and
account for all items ordered, process payments, and balance all sales/receipts
- Maintain
professional relationships with purveyors, and must not accept gifts or cash in
return for wine or liquor orders
- Respond
knowledgeably to questions regarding the restaurants and menus
- Assist
management team in creating employee incentives and motivational contests to
increase wine sales
- Collaborate with restaurant GM and
management to monitor and address individual employee performance through recognition and coaching, and assist management
team with documentation and discipline, when appropriate
- Assist divisional
sommeliers and service teams with selling and serving wine, as needed
- Promote
teamwork as well as lead by example
- Use
tact and good judgement when dealing with guests, employees, and vendors and
respond with patience and courtesy
- Understand
and follow the food allergy procedure and special orders/restrictions
- Proficiency
in the use and operation of all necessary tools and equipment, including the
POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines
and procedures
- Follow
all rules, policies, procedures and conditions of employment, including those
outlined in the Employee Handbook
- Successfully
complete alcohol awareness training
- Other
duties will be assigned as needed
Translate
Skills
By applying you confirm you have these skills.
Lettuce Entertain You Restaurants (Chicago)
Salary |
$60000 - $90000 / Year
|
Schedule |
Full Time
|
We run background checks on all new hires in this position.