Key Responsibilities

• Operations Management:
• Coordinate the day-to-day activities of various departments, such as sales, marketing, and customer service. 
  
• Ensure all operational policies and procedures are followed. 
  
• Monitor key performance indicators (KPIs) and provide feedback to the GM and other departments. 
  
• Conduct property audits, maintain asset standards, and oversee maintenance and cleaning programs. 
  
• 
  
  
  
• Human Resources:
• Assist with recruiting, training, and developing staff. 
  
• Provide coaching and support to team members and manage performance evaluations. 
  
• Help foster a positive and productive work environment. 
  
• Ensure staff are aware of company policies, objectives, and pay procedures. 
  
• 
  
  
  
• Financial and Sales Management:
• Assist in developing and managing budgets, forecasting revenues, and controlling costs. 
  
• Analyze financial information to make adjustments to business plans and operating costs. 
  
• Support marketing and sales efforts to maximize revenue. 
  
• Oversee inventory, cash handling, and related procedures. 
  
• 
  
  
  
• Leadership and Customer Service:
• Act as a role model for staff, demonstrating excellent work ethics and a strong commitment to customer satisfaction. 
  
• Respond to guest needs and resolve complaints effectively. 
  
• Work to achieve organizational goals and targets. 
  
• 
  
  
  

Essential Skills and Qualifications

• Leadership: Strong ability to lead, motivate, and inspire teams. 
  
• Communication: Excellent verbal and written communication skills for clear direction and effective liaison with staff and stakeholders. 
  
• Problem-Solving: Proven ability to identify issues, make sound decisions, and implement solutions. 
  
• Organization & Time Management: Skills to prioritize tasks, manage multiple projects, and meet deadlines. 
  
• Business Acumen: A comprehensive understanding of operations, finance, and human resources. 
  
• Adaptability: Ability to work under pressure, adapt to changing circumstances, and handle irregular hours when required. 
  
• Experience: Prior experience in a management or leadership role is typically required. 

Key Responsibilities

• Operations Management:
• Coordinate the day-to-day activities of various departments, such as sales, marketing, and customer service. 
  
• Ensure all operational policies and procedures are followed. 
  
• Monitor key performance indicators (KPIs) and provide feedback to the GM and other departments. 
  
• Conduct property audits, maintain asset standards, and oversee maintenance and cleaning programs. 
  
• 
  
  
  
• Human Resources:
• Assist with recruiting, training, and developing staff. 
  
• Provide coaching and support to team members and manage performance evaluations. 
  
• Help foster a positive and productive work environment. 
  
• Ensure staff are aware of company policies, objectives, and pay procedures. 
  
• 
  
  
  
• Financial and Sales Management:
• Assist in developing and managing budgets, forecasting revenues, and controlling costs. 
  
• Analyze financial information to make adjustments to business plans and operating costs. 
  
• Support marketing and sales efforts to maximize revenue. 
  
• Oversee inventory, cash handling, and related procedures. 
  
• 
  
  
  
• Leadership and Customer Service:
• Act as a role model for staff, demonstrating excellent work ethics and a strong commitment to customer satisfaction. 
  
• Respond to guest needs and resolve complaints effectively. 
  
• Work to achieve organizational goals and targets. 
  
• 
  
  
  

Essential Skills and Qualifications

• Leadership: Strong ability to lead, motivate, and inspire teams. 
  
• Communication: Excellent verbal and written communication skills for clear direction and effective liaison with staff and stakeholders. 
  
• Problem-Solving: Proven ability to identify issues, make sound decisions, and implement solutions. 
  
• Organization & Time Management: Skills to prioritize tasks, manage multiple projects, and meet deadlines. 
  
• Business Acumen: A comprehensive understanding of operations, finance, and human resources. 
  
• Adaptability: Ability to work under pressure, adapt to changing circumstances, and handle irregular hours when required. 
  
• Experience: Prior experience in a management or leadership role is typically required.