JOB DESCRIPTION
Job Title: Host
Reports to: Restaurant Manager
Job Class: Hourly

Our hosts are expected to be a dynamic individual tasked with both greeting and managing all City Winery
evening visitors and inquiries, as well as assisting in performing various tasks relating to future reservations.

RESPONSIBILITIES:
● Manage all call ins and walk in inquiries, directing to appropriate departmental contacts or taking
messages and communicating to such departments as necessary
● Ensure lobby and dining rooms are tidy and presentable and set up/rearrange dining room for dinner
accordingly
● Greet guests as soon as they walk through the door, serving as brand ambassador for City Winery
● Escort guests to seats and set them up for a pleasurable dining experience
● Manage miscellaneous day to day communications, including but not limited to, voicemails, emails,
deliveries, and reservation calls and communicate any important reservations/guest inquiries to Lead
Host or management, as necessary
● Pass on any relevant reservation or event information to evening Restaurant Manager
● Follow proper reservation and seating procedures
● Provide patrons with accurate wait time estimates during busy periods
● Maintain a neat, organized front-of-house environment
● Assist with opening/closing tasks and side work as needed
● Learn food and beverage menu
● Rotate seating between different stations to ensure even workloads for waitstaff
● Additional projects as needed as determined by Management
● Perform other related duties as assigned by Management and the Beverage Director

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
At City Winery we don’t just accept differences in background and perspective – we celebrate it, we support it, and we thrive on it for the benefit of our employees and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

JOB DESCRIPTION
Job Title: Host
Reports to: Restaurant Manager
Job Class: Hourly

Our hosts are expected to be a dynamic individual tasked with both greeting and managing all City Winery
evening visitors and inquiries, as well as assisting in performing various tasks relating to future reservations.

RESPONSIBILITIES:
● Manage all call ins and walk in inquiries, directing to appropriate departmental contacts or taking
messages and communicating to such departments as necessary
● Ensure lobby and dining rooms are tidy and presentable and set up/rearrange dining room for dinner
accordingly
● Greet guests as soon as they walk through the door, serving as brand ambassador for City Winery
● Escort guests to seats and set them up for a pleasurable dining experience
● Manage miscellaneous day to day communications, including but not limited to, voicemails, emails,
deliveries, and reservation calls and communicate any important reservations/guest inquiries to Lead
Host or management, as necessary
● Pass on any relevant reservation or event information to evening Restaurant Manager
● Follow proper reservation and seating procedures
● Provide patrons with accurate wait time estimates during busy periods
● Maintain a neat, organized front-of-house environment
● Assist with opening/closing tasks and side work as needed
● Learn food and beverage menu
● Rotate seating between different stations to ensure even workloads for waitstaff
● Additional projects as needed as determined by Management
● Perform other related duties as assigned by Management and the Beverage Director

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
At City Winery we don’t just accept differences in background and perspective – we celebrate it, we support it, and we thrive on it for the benefit of our employees and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.