Job Title: Usher
Reports to: Concierge Manager
Job Class: Hourly

Position Summary:
This key position is responsible for escorting guests with accuracy and warmth to their assigned
seats.

Duties include:
o Escort guests from the front door to their specific, assigned seats, no more than 3 steps
ahead of the guest
o Greet guests in the absence of a host
o Alert management to any guest dissatisfaction upon seating
o Uphold seating accuracy by repeating the seat numbers relayed to them by the host and
circle them on their floor plan to be turned in at the end of their shift
o Assist in floor set up as directed by management
o Any other front door duties that management requests assistance with within a
reasonable scope of that usher’s training and experience

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
At City Winery we don’t just accept differences in background and perspective – we celebrate it, we support it, and we thrive on it for the benefit of our employees and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Title: Usher
Reports to: Concierge Manager
Job Class: Hourly

Position Summary:
This key position is responsible for escorting guests with accuracy and warmth to their assigned
seats.

Duties include:
o Escort guests from the front door to their specific, assigned seats, no more than 3 steps
ahead of the guest
o Greet guests in the absence of a host
o Alert management to any guest dissatisfaction upon seating
o Uphold seating accuracy by repeating the seat numbers relayed to them by the host and
circle them on their floor plan to be turned in at the end of their shift
o Assist in floor set up as directed by management
o Any other front door duties that management requests assistance with within a
reasonable scope of that usher’s training and experience

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
At City Winery we don’t just accept differences in background and perspective – we celebrate it, we support it, and we thrive on it for the benefit of our employees and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.