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Service Director

Category
Wine Bar
Cuisine
American
Summary
Service Director
Salary Competitive salary
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 23 Factory St, Montgomery, NY 12549, USA
Category Wine Bar
Cuisine American

Service Director


Description

City Winery strives to deliver the highest-end combined culinary and cultural experience to our guests who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and elevated dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the heart of a large city.


We are thrilled and fortunate to be able to resume business and provide a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be vaccinated unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be provided unless it causes an undue hardship to City Winery.   


We are seeking a hospitality minded leader who provides the necessary support to service staff to ensure the highest level of guest satisfaction across all mediums. Possesses an inherent talent to identify the most qualified candidates suited for the City Winery culture and follows company policy on best practices. This position serves as a bridge to all departments on staff education, services and integrated parts of the company. Works with management teams, including private events and culinary team, to ensure seamless operations.

City Winery is committed to a policy of cultivating a diverse staff in all its forms and creating an upwardly mobile platform for all employees.

Overview of Responsibilities:
● Oversee the ongoing training of new and existing service staff
● Manage operation's weekly schedule and oversee all onboarding of the service team
● Maintain proper staffing pars across all service departments
● Ensure pre-service meetings are lead through proper accountability of all service points
● Develop staff sales incentives
● Conduct performance reviews based on company schedule
Review payroll punches weekly to make sure no one is over- or underpaid due to erroneous clock-outs
● Lead service employee disciplinary actions and documentation

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing our enthusiasm of wine, music, and culinary arts. This is the first City Winery not in a city, but on a beautiful 22-acre property in Montgomery, New York which is a fully functioning winery, tasting room and restaurant, as well as a site focused on Private Events. This stunning, 130-year-old historic Mill has been restored to its original romantic glory, with every detail exquisitely reimagined and crafted with the touch of rustic yet urban class that is unique to City Winery.

City Winery strives to deliver the highest-end combined culinary and cultural experience to our guests who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and elevated dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the heart of a large city.


We are thrilled and fortunate to be able to resume business and provide a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be vaccinated unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be provided unless it causes an undue hardship to City Winery.   


We are seeking a hospitality minded leader who provides the necessary support to service staff to ensure the highest level of guest satisfaction across all mediums. Possesses an inherent talent to identify the most qualified candidates suited for the City Winery culture and follows company policy on best practices. This position serves as a bridge to all departments on staff education, services and integrated parts of the company. Works with management teams, including private events and culinary team, to ensure seamless operations.

City Winery is committed to a policy of cultivating a diverse staff in all its forms and creating an upwardly mobile platform for all employees.

Overview of Responsibilities:
● Oversee the ongoing training of new and existing service staff
● Manage operation's weekly schedule and oversee all onboarding of the service team
● Maintain proper staffing pars across all service departments
● Ensure pre-service meetings are lead through proper accountability of all service points
● Develop staff sales incentives
● Conduct performance reviews based on company schedule
Review payroll punches weekly to make sure no one is over- or underpaid due to erroneous clock-outs
● Lead service employee disciplinary actions and documentation

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing our enthusiasm of wine, music, and culinary arts. This is the first City Winery not in a city, but on a beautiful 22-acre property in Montgomery, New York which is a fully functioning winery, tasting room and restaurant, as well as a site focused on Private Events. This stunning, 130-year-old historic Mill has been restored to its original romantic glory, with every detail exquisitely reimagined and crafted with the touch of rustic yet urban class that is unique to City Winery.


Details
Salary Competitive salary
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 23 Factory St, Montgomery, NY 12549, USA
Category Wine Bar
Cuisine American

Skills
Payroll
Staff Service Training
Employee Schedules
By applying you confirm you have these skills.

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23 Factory St, Montgomery, NY 12549, USA