Concert Coordinator

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 completed dose of a 1-dose series or 2 completed doses of a 2-dose series of the COVID-19 vaccine), and encourage employees to receive their booster shot if eligible, unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery.  

Position Summary

The concert coordinator is responsible for artist hospitality and interactions between the venue and its artists the day of a show on all needs and serves as a City Winery brand ambassador throughout artist experience.   Work with operational and artist management day of show to meet all artist needs prior to their arrival; monitor all needs once on site. 

Minimum Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to management multiple projects and deadlines simultaneously. 
• Must be self-reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.  Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Create a hospitable, welcoming environment for all artists.

• Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival.
• Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality.  Ensure that all details are accurate and follow through on payment night of show. 
• Coordinate artist merchandise set up and settlement.
• Assist with management of meet and greets and/or VIP programs night of show.
• Handle hospitality needs and artist relationships prior to and during an artists’ stay; arrange any special requests in a timely manner before the artists’ arrival.
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs.
• Maintain a positive artist experience and exceed artist expectations.
• Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment.
• Other duties, tasks, projects as per business need.

Perks & Benefits! Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 completed dose of a 1-dose series or 2 completed doses of a 2-dose series of the COVID-19 vaccine), and encourage employees to receive their booster shot if eligible, unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery.  

Position Summary

The concert coordinator is responsible for artist hospitality and interactions between the venue and its artists the day of a show on all needs and serves as a City Winery brand ambassador throughout artist experience.   Work with operational and artist management day of show to meet all artist needs prior to their arrival; monitor all needs once on site. 

Minimum Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to management multiple projects and deadlines simultaneously. 
• Must be self-reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.  Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Create a hospitable, welcoming environment for all artists.

• Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival.
• Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality.  Ensure that all details are accurate and follow through on payment night of show. 
• Coordinate artist merchandise set up and settlement.
• Assist with management of meet and greets and/or VIP programs night of show.
• Handle hospitality needs and artist relationships prior to and during an artists’ stay; arrange any special requests in a timely manner before the artists’ arrival.
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs.
• Maintain a positive artist experience and exceed artist expectations.
• Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment.
• Other duties, tasks, projects as per business need.

Perks & Benefits! Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.