CAFE LINEA

Set in a prestigious location in Chelsea, this exciting new opening celebrates seasonal produce and precision-led, modern dining with a “less is more” ethos. 

THE ROLE

As the Supervisor at Café Linea, you will be instrumental in delivering a seamless guest experience and supporting the day-to-day operations of our high-standard all-day dining restaurant. With a focus on guest relations, service excellence, and team support, you will act as a role model for the staff while ensuring that every guest interaction reflects the premium standards of Café Linea.

As the Supervisor at Café Linea, you will be responsible for:

Guest Relations

-        Anticipate guest needs and provide proactive solutions to ensure exceptional experiences.

-        Respond promptly to feedback, resolving concerns with professionalism and turning challenges into opportunities for improvement.

-        Foster strong relationships with regular guests, creating a welcoming and familiar environment.

-        Support with guests enquires, ensuring all interactions are warm, attentive, and professional.

-        Lead by example on the floor, providing hands-on support to service staff during busy shifts.

-        Deliver on-the-job training to ensure all team members are confident in delivering consistent service.

-        Motivate and inspire the team, fostering a collaborative and positive work culture.

-        Assist in managing shift schedules and ensuring adequate staff coverage at all times.

-        Uphold and enforce service steps to ensure a smooth and cohesive guest journey.

-        Monitor service flow and identify opportunities for improvement to enhance efficiency.

-        Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.

Operational Oversight and Continuous Improvement

-        Conduct regular walkthroughs to ensure cleanliness, functionality, and aesthetic appeal of all areas.

-        Gather and analyse guest and team feedback to identify areas for improvement and innovation.

-        Assist with private events, ensuring all details align with Café Linea’s standards.

-        Ensure all health and safety, food hygiene, and licensing standards are upheld at all times

WHAT ARE YOU LIKE?

The ideal candidate will possess:

Creative Vision and Passion

-        A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.

Guest First Mentality:

-        A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.

People Centric Leadership:

-        A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.

Inspiring and Humble Leadership:

-        A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.

Eagerness for Complexity:

-        A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.

Collaboration with Senior Leadership:

-        Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.

Organizational Mastery:

-        Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.

Ambition and Vision:

-        A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

-        Be Part of Something Special:
Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.

-        Shape the Future Culture:
Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.

-        Unlock Career Progression:
Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.

-        Rewarding Compensation:
Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.

-        Generous Time Off:
Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).

-        Employee Benefits:
Access an array of perks to support your well-being and enjoyment of the role, including:

·       Free meals during shifts and discounts for your rest days.

·       Dedicated training programs focused on personal and professional growth.

·       A colleague recognition and awards program featuring generous prizes.

·       A special birthday gift to celebrate your big day.

·       A “refer a friend” bonus scheme to reward you for bringing great talent to the team.

·       Cycle to work Scheme

·       Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.

CAFE LINEA

Set in a prestigious location in Chelsea, this exciting new opening celebrates seasonal produce and precision-led, modern dining with a “less is more” ethos. 

THE ROLE

As the Supervisor at Café Linea, you will be instrumental in delivering a seamless guest experience and supporting the day-to-day operations of our high-standard all-day dining restaurant. With a focus on guest relations, service excellence, and team support, you will act as a role model for the staff while ensuring that every guest interaction reflects the premium standards of Café Linea.

As the Supervisor at Café Linea, you will be responsible for:

Guest Relations

-        Anticipate guest needs and provide proactive solutions to ensure exceptional experiences.

-        Respond promptly to feedback, resolving concerns with professionalism and turning challenges into opportunities for improvement.

-        Foster strong relationships with regular guests, creating a welcoming and familiar environment.

-        Support with guests enquires, ensuring all interactions are warm, attentive, and professional.

-        Lead by example on the floor, providing hands-on support to service staff during busy shifts.

-        Deliver on-the-job training to ensure all team members are confident in delivering consistent service.

-        Motivate and inspire the team, fostering a collaborative and positive work culture.

-        Assist in managing shift schedules and ensuring adequate staff coverage at all times.

-        Uphold and enforce service steps to ensure a smooth and cohesive guest journey.

-        Monitor service flow and identify opportunities for improvement to enhance efficiency.

-        Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.

Operational Oversight and Continuous Improvement

-        Conduct regular walkthroughs to ensure cleanliness, functionality, and aesthetic appeal of all areas.

-        Gather and analyse guest and team feedback to identify areas for improvement and innovation.

-        Assist with private events, ensuring all details align with Café Linea’s standards.

-        Ensure all health and safety, food hygiene, and licensing standards are upheld at all times

WHAT ARE YOU LIKE?

The ideal candidate will possess:

Creative Vision and Passion

-        A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.

Guest First Mentality:

-        A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.

People Centric Leadership:

-        A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.

Inspiring and Humble Leadership:

-        A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.

Eagerness for Complexity:

-        A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.

Collaboration with Senior Leadership:

-        Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.

Organizational Mastery:

-        Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.

Ambition and Vision:

-        A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

-        Be Part of Something Special:
Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.

-        Shape the Future Culture:
Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.

-        Unlock Career Progression:
Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.

-        Rewarding Compensation:
Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.

-        Generous Time Off:
Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).

-        Employee Benefits:
Access an array of perks to support your well-being and enjoyment of the role, including:

·       Free meals during shifts and discounts for your rest days.

·       Dedicated training programs focused on personal and professional growth.

·       A colleague recognition and awards program featuring generous prizes.

·       A special birthday gift to celebrate your big day.

·       A “refer a friend” bonus scheme to reward you for bringing great talent to the team.

·       Cycle to work Scheme

·       Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.