CAFE LINEA

Linea is a new restaurant and bakery brand launching in June 2025, comprising:

1. Café Linea: our flagship restaurant and bar, with an onsite bakery, launching this Spring in one of London’s most iconic locations 
2. Events by Linea: a luxury, bespoke events business, specialising in XXL, showstopping cakes and dessert installations 
3. Linea Online: a direct-to-consumer online store, specialising in celebration cakes and gift/event boxes of sweet/savoury pastries

Café Linea occupies a truly unique, high-profile location in Chelsea, comprising architecturally stunning, Grade II* listed interiors and an incomparable all-year terrace with views over a picturesque green. It includes 72 covers internally and 60 covers on the terrace, and will open for breakfast, lunch and dinner. A place to visit at any time of day, whether for a morning pastry and cappuccino, an afternoon glass of wine on the terrace, a substantial meal, or spritzes and small plates in the evening.

THE ROLE

The Host/Hostess serves as the first point of contact for guests at our establishment. This role ensures that guests feel welcome, manages reservations, coordinates seating arrangements, and provides an exceptional start to their dining experience.

Guest Relations

-        Manage seating assignments to optimize table turnover and accommodate reservations.

-        Warmly welcome guests upon arrival with a friendly demeanour.

-        Handle bookings through phone, online systems, or walk-ins, ensuring accuracy.

-        Address guest inquiries and concerns professionally, escalating issues when necessary.

-        Communicate with servers and kitchen staff to ensure smooth service flow.

-        Maintain cleanliness and organization of the host stand and entrance area.

-        Provide guests with menus and explain any specials or promotions.

-        Thank departing guests and invite them to return.

-        Lead by example on the floor, providing hands-on support to service staff during busy shifts.

-        Assist in managing shift schedules and event enquires.

-        Uphold and enforce service steps to ensure a smooth and cohesive guest journey.

-        Monitor service flow and identify opportunities for improvement to enhance efficiency with reservation system.

-        Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.

-        Maintain records of guest preferences for personalized service.

Operational Oversight and Continuous Improvement

-        Gather and analyse guest and team feedback to identify areas for improvement and innovation.

-        Assist with private events, ensuring all details align with Café Linea’s standards.

-        Ensure all health and safety, food hygiene, and licensing standards are upheld at all times.

-        Has a working knowledge of Sevenrooms 

WHAT ARE YOU LIKE?

The ideal candidate will possess:

Creative Vision and Passion

-        A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.

Guest First Mentality:

-        A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.

People Centric Leadership:

-        A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.

Inspiring and Humble Leadership:

-        A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.

Eagerness for Complexity:

-        A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.

Collaboration with Senior Leadership:

-        Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.

Organizational Mastery:

-        Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.

Ambition and Vision:

-        A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

-        Be Part of Something Special:
Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.

-        Shape the Future Culture:
Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.

-        Unlock Career Progression:
Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.

-        Rewarding Compensation:
Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.

-        Generous Time Off:
Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).

-        Employee Benefits:
Access an array of perks to support your well-being and enjoyment of the role, including:

·       Free meals during shifts and discounts for your rest days.

·       Dedicated training programs focused on personal and professional growth.

·       A colleague recognition and awards program featuring generous prizes.

·       A special birthday gift to celebrate your big day.

·       A “refer a friend” bonus scheme to reward you for bringing great talent to the team.

·       Cycle to work Scheme

·       Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.

CAFE LINEA

Linea is a new restaurant and bakery brand launching in June 2025, comprising:

1. Café Linea: our flagship restaurant and bar, with an onsite bakery, launching this Spring in one of London’s most iconic locations 
2. Events by Linea: a luxury, bespoke events business, specialising in XXL, showstopping cakes and dessert installations 
3. Linea Online: a direct-to-consumer online store, specialising in celebration cakes and gift/event boxes of sweet/savoury pastries

Café Linea occupies a truly unique, high-profile location in Chelsea, comprising architecturally stunning, Grade II* listed interiors and an incomparable all-year terrace with views over a picturesque green. It includes 72 covers internally and 60 covers on the terrace, and will open for breakfast, lunch and dinner. A place to visit at any time of day, whether for a morning pastry and cappuccino, an afternoon glass of wine on the terrace, a substantial meal, or spritzes and small plates in the evening.

THE ROLE

The Host/Hostess serves as the first point of contact for guests at our establishment. This role ensures that guests feel welcome, manages reservations, coordinates seating arrangements, and provides an exceptional start to their dining experience.

Guest Relations

-        Manage seating assignments to optimize table turnover and accommodate reservations.

-        Warmly welcome guests upon arrival with a friendly demeanour.

-        Handle bookings through phone, online systems, or walk-ins, ensuring accuracy.

-        Address guest inquiries and concerns professionally, escalating issues when necessary.

-        Communicate with servers and kitchen staff to ensure smooth service flow.

-        Maintain cleanliness and organization of the host stand and entrance area.

-        Provide guests with menus and explain any specials or promotions.

-        Thank departing guests and invite them to return.

-        Lead by example on the floor, providing hands-on support to service staff during busy shifts.

-        Assist in managing shift schedules and event enquires.

-        Uphold and enforce service steps to ensure a smooth and cohesive guest journey.

-        Monitor service flow and identify opportunities for improvement to enhance efficiency with reservation system.

-        Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.

-        Maintain records of guest preferences for personalized service.

Operational Oversight and Continuous Improvement

-        Gather and analyse guest and team feedback to identify areas for improvement and innovation.

-        Assist with private events, ensuring all details align with Café Linea’s standards.

-        Ensure all health and safety, food hygiene, and licensing standards are upheld at all times.

-        Has a working knowledge of Sevenrooms 

WHAT ARE YOU LIKE?

The ideal candidate will possess:

Creative Vision and Passion

-        A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.

Guest First Mentality:

-        A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.

People Centric Leadership:

-        A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.

Inspiring and Humble Leadership:

-        A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.

Eagerness for Complexity:

-        A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.

Collaboration with Senior Leadership:

-        Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.

Organizational Mastery:

-        Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.

Ambition and Vision:

-        A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

-        Be Part of Something Special:
Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.

-        Shape the Future Culture:
Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.

-        Unlock Career Progression:
Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.

-        Rewarding Compensation:
Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.

-        Generous Time Off:
Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).

-        Employee Benefits:
Access an array of perks to support your well-being and enjoyment of the role, including:

·       Free meals during shifts and discounts for your rest days.

·       Dedicated training programs focused on personal and professional growth.

·       A colleague recognition and awards program featuring generous prizes.

·       A special birthday gift to celebrate your big day.

·       A “refer a friend” bonus scheme to reward you for bringing great talent to the team.

·       Cycle to work Scheme

·       Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.