Employee Records
Head Waiter
Cafe Linea
Full Time
Coins Icon £15 - £16.5 / Hour
Head Waiter
Cafe Linea

Full Time
Coins Icon £15 - £16.5 / Hour
Skills
Casual Dining Experience
Fast-Paced Experience
Fluent in English
Basic Knowledge of Wines
Knowledge of Coffees
Advanced Beers/Spirits Knowledge
Description
JOB TITLE

Head Waiter

DEPARTMENT

Café Linea

REPORTS TO

General Manager

WHO WE ARE

Café Linea will occupy a prestigious Chelsea location, blending Grade II* listed architecture with a vibrant modern concept. With 72 indoor covers and 60 terrace seats, the venue will serve breakfast, lunch, and dinner, creating an all-day destination for Londoners. Guests might stop by for a morning croissant and cappuccino, linger over lunch with wine, or enjoy evening spritzes and small plates under candlelight.


THE ROLE

As Head Waiter at Café Linea, you’ll play a central role in delivering an exceptional guest experience, ensuring seamless service flow, and leading by example on the floor. This position requires professional finesse, strong leadership, and a genuine passion for hospitality.


Key Responsibilities
Guest Experience
  • Deliver a warm, professional welcome and ensure all guest needs are met with precision and care.

  • Anticipate and resolve guest concerns with tact; escalate when necessary.

  • Oversee table service to ensure speed, accuracy, and consistency.

Team Leadership
  • Train, mentor, and inspire the waitstaff to maintain high service standards.

  • Provide real-time feedback and ensure the team stays motivated and engaged.

  • Maintain a clean, organised, and well-prepared dining area.

Service Excellence
  • Uphold our service rituals to deliver a consistent and memorable guest journey.

  • Act as a bridge between the kitchen and front-of-house teams for smooth communication.

  • Participate in daily briefings to share menu changes, specials, and service priorities.

  • Maintain guest preference records for tailored, personalised service.

Operational Oversight
  • Conduct regular floor checks to ensure cleanliness, aesthetic appeal, and readiness.

  • Guarantee compliance with all health & safety, food hygiene, and licensing regulations.

  • Demonstrate in-depth knowledge of food, wine, and beverage service standards.


WHO YOU ARE

We’re looking for someone who brings:

✨ Passion & Creativity – A love for hospitality innovation and a desire to create unforgettable guest experiences.

✨ Guest-First Mindset – Obsessed with detail, committed to excellence, and focused on delighting every guest.

✨ People-First Leadership – A belief that empowered teams deliver the best service. You lead by example and inspire pride in others.

✨ Calm Under Pressure – Thrives in a dynamic environment, solving problems with positivity and agility.

✨ Start-Up Spirit – Excited by the challenge of shaping a new brand, bringing ideas and energy to the table.

✨ Organised & Reliable – Skilled in implementing systems and ensuring consistent standards, even when things get busy.

✨ Ambitious – Keen to grow with us and shape Café Linea’s future.


WHAT’S IN IT FOR YOU?
  • Be Part of Something Special
    Join at ground level and play a key role in building a brand that’s set to become a London icon.

  • Career Growth
    We’re committed to internal progression as the business expands – your success is our success.

  • Competitive Rewards
    Attractive salary plus sales incentives and performance bonuses.

  • Time to Recharge
    28 days holiday (including bank holidays).

  • Perks & Benefits

    • Free meals during shifts and discounts on your days off.

    • Continuous professional development with bespoke training programs.

    • Team recognition and rewards program with exciting prizes.

    • Birthday gifts and work anniversary celebrations (with a complimentary meal for two!).

    • “Refer a Friend” bonus scheme.

    • Cycle-to-work scheme.

JOB TITLE

Head Waiter

DEPARTMENT

Café Linea

REPORTS TO

General Manager

WHO WE ARE

Café Linea will occupy a prestigious Chelsea location, blending Grade II* listed architecture with a vibrant modern concept. With 72 indoor covers and 60 terrace seats, the venue will serve breakfast, lunch, and dinner, creating an all-day destination for Londoners. Guests might stop by for a morning croissant and cappuccino, linger over lunch with wine, or enjoy evening spritzes and small plates under candlelight.


THE ROLE

As Head Waiter at Café Linea, you’ll play a central role in delivering an exceptional guest experience, ensuring seamless service flow, and leading by example on the floor. This position requires professional finesse, strong leadership, and a genuine passion for hospitality.


Key Responsibilities
Guest Experience
  • Deliver a warm, professional welcome and ensure all guest needs are met with precision and care.

  • Anticipate and resolve guest concerns with tact; escalate when necessary.

  • Oversee table service to ensure speed, accuracy, and consistency.

Team Leadership
  • Train, mentor, and inspire the waitstaff to maintain high service standards.

  • Provide real-time feedback and ensure the team stays motivated and engaged.

  • Maintain a clean, organised, and well-prepared dining area.

Service Excellence
  • Uphold our service rituals to deliver a consistent and memorable guest journey.

  • Act as a bridge between the kitchen and front-of-house teams for smooth communication.

  • Participate in daily briefings to share menu changes, specials, and service priorities.

  • Maintain guest preference records for tailored, personalised service.

Operational Oversight
  • Conduct regular floor checks to ensure cleanliness, aesthetic appeal, and readiness.

  • Guarantee compliance with all health & safety, food hygiene, and licensing regulations.

  • Demonstrate in-depth knowledge of food, wine, and beverage service standards.


WHO YOU ARE

We’re looking for someone who brings:

✨ Passion & Creativity – A love for hospitality innovation and a desire to create unforgettable guest experiences.

✨ Guest-First Mindset – Obsessed with detail, committed to excellence, and focused on delighting every guest.

✨ People-First Leadership – A belief that empowered teams deliver the best service. You lead by example and inspire pride in others.

✨ Calm Under Pressure – Thrives in a dynamic environment, solving problems with positivity and agility.

✨ Start-Up Spirit – Excited by the challenge of shaping a new brand, bringing ideas and energy to the table.

✨ Organised & Reliable – Skilled in implementing systems and ensuring consistent standards, even when things get busy.

✨ Ambitious – Keen to grow with us and shape Café Linea’s future.


WHAT’S IN IT FOR YOU?
  • Be Part of Something Special
    Join at ground level and play a key role in building a brand that’s set to become a London icon.

  • Career Growth
    We’re committed to internal progression as the business expands – your success is our success.

  • Competitive Rewards
    Attractive salary plus sales incentives and performance bonuses.

  • Time to Recharge
    28 days holiday (including bank holidays).

  • Perks & Benefits

    • Free meals during shifts and discounts on your days off.

    • Continuous professional development with bespoke training programs.

    • Team recognition and rewards program with exciting prizes.

    • Birthday gifts and work anniversary celebrations (with a complimentary meal for two!).

    • “Refer a Friend” bonus scheme.

    • Cycle-to-work scheme.