Employee Records
Concierge
COMO Metropolitan London
Full Time
1 Year Experience
Coins Icon £30954 / Year
Concierge
COMO Metropolitan London

Full Time
1 Year Experience
Coins Icon £30954 / Year
Skills
communication
Description

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.


What you will do: 

  • Take ownership of guest requests and follow them through to successful completion
  • Provide a friendly, efficient, and courteous service upon arrival and departure to ensure our guests first and last impressions of the hotel are memorable
  • Coordinate and manage requests from hotel guests in relation to business services, luggage storage, and rooming
  • Work closely with the Reception team making sure the Check in Check out process is smooth and efficient 
  • To assist the Head Concierge with day to day tasks and cover the front door when required
Who you are: 

  • You will have previous experience in a 4/5-star hotel
  • Proactive in approach with a self-driven attitude
  • You will have excellent social interaction and communication skills
  • Excellent spoken and written English
  • You are knowledgeable of London in order to assist guests with their bearings and meeting their requirements
  • A working knowledge of Opera would be advantageous, although not essential
  • You hold a full, clean driving license (as you may be asked to assist with the parking of guests cars)

What we will offer you: 

  • Competitive salary  of £30,954 + Expected average annual service charge of £2,000
  • Employee rates for all COMO Hotels and Resorts properties worldwide
  • 3 complimentary nights stay in any COMO Hotel or Resort Worldwide 
  • Employee discounts on Nobu London
  • Career development opportunities
  • A lucrative bonus for introducing someone to any COMO property
  • An exciting calendar of wellness and engagement activities
  • Access to free financial advice and
  • Access to an Employee assistance programme; offering support and advice
  • Free meals on duty
  • Free Uniform & laundry service
  • 28 paid holidays per year, increasing with service
  • NEST Auto-enrollment Pension
  • Company Sick Pay

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.


What you will do: 

  • Take ownership of guest requests and follow them through to successful completion
  • Provide a friendly, efficient, and courteous service upon arrival and departure to ensure our guests first and last impressions of the hotel are memorable
  • Coordinate and manage requests from hotel guests in relation to business services, luggage storage, and rooming
  • Work closely with the Reception team making sure the Check in Check out process is smooth and efficient 
  • To assist the Head Concierge with day to day tasks and cover the front door when required
Who you are: 

  • You will have previous experience in a 4/5-star hotel
  • Proactive in approach with a self-driven attitude
  • You will have excellent social interaction and communication skills
  • Excellent spoken and written English
  • You are knowledgeable of London in order to assist guests with their bearings and meeting their requirements
  • A working knowledge of Opera would be advantageous, although not essential
  • You hold a full, clean driving license (as you may be asked to assist with the parking of guests cars)

What we will offer you: 

  • Competitive salary  of £30,954 + Expected average annual service charge of £2,000
  • Employee rates for all COMO Hotels and Resorts properties worldwide
  • 3 complimentary nights stay in any COMO Hotel or Resort Worldwide 
  • Employee discounts on Nobu London
  • Career development opportunities
  • A lucrative bonus for introducing someone to any COMO property
  • An exciting calendar of wellness and engagement activities
  • Access to free financial advice and
  • Access to an Employee assistance programme; offering support and advice
  • Free meals on duty
  • Free Uniform & laundry service
  • 28 paid holidays per year, increasing with service
  • NEST Auto-enrollment Pension
  • Company Sick Pay

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