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FOH Key Leader

Summary
FOH Key Leader
Salary To Be discussed
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 1001 Poydras St, New Orleans, LA 70112, USA

FOH Key Leader

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Description
At Copper Vine, we are always looking to meet innovative and hospitality minded people to join our team.

If you’re a wine enthusiast that appreciates the fast pace of downtown and a desire for cultivating relationships, we want to hear from you!


Job Description: The goal and responsibility of the FOH Key Leader is to teach, coach, and develop all employees to the best of their ability as a Brechtel Hospitality Team Member through Employee On-boarding and “On the Job” (OJT) training program.

FOH Key Leaders will be required to provide verbal and written communication with employees and Managers. FOH Key Leaders will also be required to instruct classrooms, attend quarterly meetings, attend and/or instruct workshops, and update all FOH teammates of any new training material. The purpose of a FOH Key Leader is to develop every new employee into one of the best, ensuring every guest has an exceptional and memorable Guest Journey.

Qualifications:
• Recommended by current Managers
• Ready Image at all time
• No write-ups within the last six months prior to interview.
• Outstanding work ethic and a winning attitude
• Thorough knowledge of Concept History, Culture, and Standards
• Approachable, considerate, and diplomatic
• Leads by example
Completes FOH Key Certification

Qualities of an effective FOH Key Leader:
• Image: -Meeting and maintaining Concept Uniform and grooming Standards at all times. Encourages teammates meet, maintain, and/or improve image.
• Excellent Communication Skills: -Clear, concise, and consistent verbal and written communication among Team Members and • Managers. Able to speak at length in a one-on-one setting as well to large groups.
• Language Skills: -Able to effectively communicate subject knowledge to recruits in a language they are able to understand.
• Punctuality-Must always be early for classrooms and training shifts to prepare and lead by example
• Self-Motivated: -Shows initiative to assist every new employee to become the best FOH team member they can be
• Organizational Skills: -Ability to organize and maintain new recruit paperwork
• Time Management: -Must be able to relay all necessary information within the allotted time
• Communication and Poise: -Must be able to communicate with others in a warm and helpful manner while simultaneously building credibly and rapport.

• Lead by Example: Setting a good example for all teammates by maintaining a professional and approachable image at all times. Ability to maintain composure in less than ideal situations.
• Adaptability: Able to adapt to less than ideal conditions for training as well as adapt training process and content to the new recruits’ level of experience
• Patience: Able to be understanding and work calmly with all teammates
• Teaching: able to relay information in a manner the recruit comprehends
• Subject Knowledge: Must have thorough knowledge of all HOH recipes, specs, and responsibilities as well as the concept and culture. Must be able to pass all tests with 100%

Scheduling Requirements:
• Team Captains will be required to have a flexible schedule to ensure all recruits are coached during a variety shifts. Team Captains will be required to work days, nights, weekdays, and weekends.
• Team Captains will be required to work at least two shifts a week as a Walk-On’s team member
• Team Captains and Recruits will work the entire shift while conducting “On the Job Training”
• Store hiring will dictate the number of Team Captains, the number of training shifts, and classrooms needed
• Team Captain will meet once a quarter with the Training Department

Benefits and Compensation
• Free meal before or after training shifts
• Scheduling preferences at the stores best interest
• Opportunity to develop yourself, your teammates, and new recruits into the best Walk-On’s team member possible
• Opportunity to play a “hands on” role in the success of your teammates and your store
• Opportunity to be an “New Restaurant Opening Team Captain” and travel to new locations in order to assist with a new restaurant as it opens

A Team Captain is more than just a title. You are now an integral part in the success of Walk-On’s and have a direct influence on our guests, our business, as well as the moral and attitude of your teammates. Because of this, you will be held to a higher standard of performance everyday—not just by management, but by your teammates and your guests. They all look to you as the example of what a Walk-On’s FOH should be: charismatic and fun with a winning attitude. You are making a commitment to help develop every new recruit into the very best Walk-On’s Team Member they can be. Thank you for your dedication and welcome to the Training Team!

We’re here to add something unique to the social landscape of New Orleans.

Our presentation may be casual, but our standards are HIGH–not only for what we serve, but also for our team. As a company, we strive to be the finest and most innovative in the hospitality industry.

How will we achieve this?

By hiring the right people for the right position and giving them the tools to succeed in the best city in America.


Brechtel Hospitality offers outstanding career opportunities for talented, highly motivated individuals with an eye for detail and an appreciation for the exceptional quality and level of service we deliver. Each of our concepts offer a fast paced and dynamic environment for individuals to shine.

More than just an equal opportunity employer, Brechtel Hospitality enthusiastically celebrates the powerful and profound diversity of our team. We believe that talent, drive and experience are the only relevant criterion for considering new team members.
At Copper Vine, we are always looking to meet innovative and hospitality minded people to join our team.

If you’re a wine enthusiast that appreciates the fast pace of downtown and a desire for cultivating relationships, we want to hear from you!


Job Description: The goal and responsibility of the FOH Key Leader is to teach, coach, and develop all employees to the best of their ability as a Brechtel Hospitality Team Member through Employee On-boarding and “On the Job” (OJT) training program.

FOH Key Leaders will be required to provide verbal and written communication with employees and Managers. FOH Key Leaders will also be required to instruct classrooms, attend quarterly meetings, attend and/or instruct workshops, and update all FOH teammates of any new training material. The purpose of a FOH Key Leader is to develop every new employee into one of the best, ensuring every guest has an exceptional and memorable Guest Journey.

Qualifications:
• Recommended by current Managers
• Ready Image at all time
• No write-ups within the last six months prior to interview.
• Outstanding work ethic and a winning attitude
• Thorough knowledge of Concept History, Culture, and Standards
• Approachable, considerate, and diplomatic
• Leads by example
Completes FOH Key Certification

Qualities of an effective FOH Key Leader:
• Image: -Meeting and maintaining Concept Uniform and grooming Standards at all times. Encourages teammates meet, maintain, and/or improve image.
• Excellent Communication Skills: -Clear, concise, and consistent verbal and written communication among Team Members and • Managers. Able to speak at length in a one-on-one setting as well to large groups.
• Language Skills: -Able to effectively communicate subject knowledge to recruits in a language they are able to understand.
• Punctuality-Must always be early for classrooms and training shifts to prepare and lead by example
• Self-Motivated: -Shows initiative to assist every new employee to become the best FOH team member they can be
• Organizational Skills: -Ability to organize and maintain new recruit paperwork
• Time Management: -Must be able to relay all necessary information within the allotted time
• Communication and Poise: -Must be able to communicate with others in a warm and helpful manner while simultaneously building credibly and rapport.

• Lead by Example: Setting a good example for all teammates by maintaining a professional and approachable image at all times. Ability to maintain composure in less than ideal situations.
• Adaptability: Able to adapt to less than ideal conditions for training as well as adapt training process and content to the new recruits’ level of experience
• Patience: Able to be understanding and work calmly with all teammates
• Teaching: able to relay information in a manner the recruit comprehends
• Subject Knowledge: Must have thorough knowledge of all HOH recipes, specs, and responsibilities as well as the concept and culture. Must be able to pass all tests with 100%

Scheduling Requirements:
• Team Captains will be required to have a flexible schedule to ensure all recruits are coached during a variety shifts. Team Captains will be required to work days, nights, weekdays, and weekends.
• Team Captains will be required to work at least two shifts a week as a Walk-On’s team member
• Team Captains and Recruits will work the entire shift while conducting “On the Job Training”
• Store hiring will dictate the number of Team Captains, the number of training shifts, and classrooms needed
• Team Captain will meet once a quarter with the Training Department

Benefits and Compensation
• Free meal before or after training shifts
• Scheduling preferences at the stores best interest
• Opportunity to develop yourself, your teammates, and new recruits into the best Walk-On’s team member possible
• Opportunity to play a “hands on” role in the success of your teammates and your store
• Opportunity to be an “New Restaurant Opening Team Captain” and travel to new locations in order to assist with a new restaurant as it opens

A Team Captain is more than just a title. You are now an integral part in the success of Walk-On’s and have a direct influence on our guests, our business, as well as the moral and attitude of your teammates. Because of this, you will be held to a higher standard of performance everyday—not just by management, but by your teammates and your guests. They all look to you as the example of what a Walk-On’s FOH should be: charismatic and fun with a winning attitude. You are making a commitment to help develop every new recruit into the very best Walk-On’s Team Member they can be. Thank you for your dedication and welcome to the Training Team!

We’re here to add something unique to the social landscape of New Orleans.

Our presentation may be casual, but our standards are HIGH–not only for what we serve, but also for our team. As a company, we strive to be the finest and most innovative in the hospitality industry.

How will we achieve this?

By hiring the right people for the right position and giving them the tools to succeed in the best city in America.


Brechtel Hospitality offers outstanding career opportunities for talented, highly motivated individuals with an eye for detail and an appreciation for the exceptional quality and level of service we deliver. Each of our concepts offer a fast paced and dynamic environment for individuals to shine.

More than just an equal opportunity employer, Brechtel Hospitality enthusiastically celebrates the powerful and profound diversity of our team. We believe that talent, drive and experience are the only relevant criterion for considering new team members.

Details
Salary To Be discussed
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 1001 Poydras St, New Orleans, LA 70112, USA

Skills
Leads by Example
By applying you confirm you have these skills.

expired job post
1001 Poydras St, New Orleans, LA 70112, USA