Job Description - Banqueting Assistant 

The Address Cork are currently looking for candidates to join our talented Banqueting team. You will be responsible for supporting the Banqueting supervisor in serving and assisting guests and customers, whilst also ensuring that the highest standard of customer service is maintained at all times.

Responsibilities:

• Assist in setting up banquet halls and event spaces according to specifications. 
• Serve food and beverages to guests, ensuring a high standard of service. 
• Collaborate with kitchen staff to ensure timely serving of meals and adherence to hygiene standards. 
• At all times conduct yourself in a professional and courteous manner 
• Ensure customer satisfaction throughout their dining experience with us. 
• Manager/Supervisor to be informed of special requirements or difficulties. 
• To ensure HACCP, cleaning schedules are completed on a daily basis and standards maintained. 
• To actively participate in any training and personnel exercises designed to improve standards and performance levels. 
• To carry out the hotel’s customer relation policy. 
• To communicate hotel services to guest as required. 
• To receive customer complaints in a courteous and sympathetic fashion and to report to your manager immediately. 
• To arrive for duty in accordance with rostered times in full clean uniform and wearing name badge at all times. 
• To ensure the highest standards in personal hygiene and grooming. (please refer to company grooming policy)

Job Description - Banqueting Assistant 

The Address Cork are currently looking for candidates to join our talented Banqueting team. You will be responsible for supporting the Banqueting supervisor in serving and assisting guests and customers, whilst also ensuring that the highest standard of customer service is maintained at all times.

Responsibilities:

• Assist in setting up banquet halls and event spaces according to specifications. 
• Serve food and beverages to guests, ensuring a high standard of service. 
• Collaborate with kitchen staff to ensure timely serving of meals and adherence to hygiene standards. 
• At all times conduct yourself in a professional and courteous manner 
• Ensure customer satisfaction throughout their dining experience with us. 
• Manager/Supervisor to be informed of special requirements or difficulties. 
• To ensure HACCP, cleaning schedules are completed on a daily basis and standards maintained. 
• To actively participate in any training and personnel exercises designed to improve standards and performance levels. 
• To carry out the hotel’s customer relation policy. 
• To communicate hotel services to guest as required. 
• To receive customer complaints in a courteous and sympathetic fashion and to report to your manager immediately. 
• To arrive for duty in accordance with rostered times in full clean uniform and wearing name badge at all times. 
• To ensure the highest standards in personal hygiene and grooming. (please refer to company grooming policy)