At Firmdale Hotels, we pride ourselves on creating exceptional guest experiences with our unique blend of contemporary design and traditional hospitality. Our award-winning collection of boutique hotels is renowned for their vibrant style, warm ambiance, and outstanding service. As part of the Firmdale family, you will join a dynamic team committed to excellence and innovation.

We have an exciting opportunity for a Public Area Cleaner to join our highly successful team at the Covent Garden Hotel. As a Public Area Cleaner, you will play a crucial role in maintaining the pristine condition of our public spaces, ensuring that every guest has a memorable stay. Your meticulous attention to detail and commitment to cleanliness will contribute to the hotel's reputation for exceptional service and hospitality.

• Ensure all public areas, including lobbies, corridors, and restrooms, are impeccably clean and well-maintained.
• Respond promptly to guest requests and maintain a positive and friendly demeanour.
• Collaborate with the housekeeping team to ensure a seamless guest experience.
• Report any maintenance issues or safety hazards promptly.
• Uphold the hotel's standards for cleanliness, hygiene, and safety.

• Thrive in a fast-paced environment while maintaining high standards.
• Demonstrate exceptional thoroughness in every task.
• Be dedicated to providing outstanding service to our guests.
• Exhibit strong organisational abilities and effective communication.
• Work collaboratively within a team to achieve common goals.

What We Offer:

• Competitive hourly rate of £12.43 plus service charge. 
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Food & Beverage Manager of the Year  - Pedro Paulo - Hotel Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

At Firmdale Hotels, we pride ourselves on creating exceptional guest experiences with our unique blend of contemporary design and traditional hospitality. Our award-winning collection of boutique hotels is renowned for their vibrant style, warm ambiance, and outstanding service. As part of the Firmdale family, you will join a dynamic team committed to excellence and innovation.

We have an exciting opportunity for a Public Area Cleaner to join our highly successful team at the Covent Garden Hotel. As a Public Area Cleaner, you will play a crucial role in maintaining the pristine condition of our public spaces, ensuring that every guest has a memorable stay. Your meticulous attention to detail and commitment to cleanliness will contribute to the hotel's reputation for exceptional service and hospitality.

• Ensure all public areas, including lobbies, corridors, and restrooms, are impeccably clean and well-maintained.
• Respond promptly to guest requests and maintain a positive and friendly demeanour.
• Collaborate with the housekeeping team to ensure a seamless guest experience.
• Report any maintenance issues or safety hazards promptly.
• Uphold the hotel's standards for cleanliness, hygiene, and safety.

• Thrive in a fast-paced environment while maintaining high standards.
• Demonstrate exceptional thoroughness in every task.
• Be dedicated to providing outstanding service to our guests.
• Exhibit strong organisational abilities and effective communication.
• Work collaboratively within a team to achieve common goals.

What We Offer:

• Competitive hourly rate of £12.43 plus service charge. 
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Times Best Places to Work 2024
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Food & Beverage Manager of the Year  - Pedro Paulo - Hotel Cateys 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.