• Act as Manager on Duty during night shifts, ensuring smooth hotel operations.
• Support the Front Office Manager with daily operational tasks.
• Lead, motivate, and train the Night Porter team.
• Ensure company standards and procedures are followed overnight.
• Oversee guest arrivals and departures, including late check-ins and no-shows.
• Handle guest enquiries and issues professionally.
• Manage the hotel switchboard and redirect calls.
• Maintain a visible presence in public areas overnight.

• Complete the End of Day process using Opera PMS.
• Support night audit and financial reconciliations.
• Ensure correct billing, banking reports, and commission reconciliation.
• Allocate and manage online reservations.
• Monitor and respond to the hotel’s general inbox.
• Prepare and submit operational reports on time.

• Conduct regular fire walks and safety checks.
• Address hazards or security concerns promptly.
• Safeguard guests, staff, keys, and property.

• Prepare and serve light snacks and beverages.
• Ensure public areas are clean and guest ready.
• Provide a clear handover to the morning team.

A Night Duty Manager is always working on behalf of our guests and supporting other team members. To successfully fill this role, you should maintain the attitude and skills that follow:

• Social, engaging and motivated.
• Reliable
• Flexibility to respond quickly and positively to a range of work situations.
• Excellent communication skills, with leadership presence.
• Attention to details and customer needs.
• Knowledge as well as abilities in other languages would be beneficial.
• Proficiency with Microsoft Office Suite and PMS (Opera, Micros) preferred.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills.

Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.

• Act as Manager on Duty during night shifts, ensuring smooth hotel operations.
• Support the Front Office Manager with daily operational tasks.
• Lead, motivate, and train the Night Porter team.
• Ensure company standards and procedures are followed overnight.
• Oversee guest arrivals and departures, including late check-ins and no-shows.
• Handle guest enquiries and issues professionally.
• Manage the hotel switchboard and redirect calls.
• Maintain a visible presence in public areas overnight.

• Complete the End of Day process using Opera PMS.
• Support night audit and financial reconciliations.
• Ensure correct billing, banking reports, and commission reconciliation.
• Allocate and manage online reservations.
• Monitor and respond to the hotel’s general inbox.
• Prepare and submit operational reports on time.

• Conduct regular fire walks and safety checks.
• Address hazards or security concerns promptly.
• Safeguard guests, staff, keys, and property.

• Prepare and serve light snacks and beverages.
• Ensure public areas are clean and guest ready.
• Provide a clear handover to the morning team.

A Night Duty Manager is always working on behalf of our guests and supporting other team members. To successfully fill this role, you should maintain the attitude and skills that follow:

• Social, engaging and motivated.
• Reliable
• Flexibility to respond quickly and positively to a range of work situations.
• Excellent communication skills, with leadership presence.
• Attention to details and customer needs.
• Knowledge as well as abilities in other languages would be beneficial.
• Proficiency with Microsoft Office Suite and PMS (Opera, Micros) preferred.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills.

Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.