Digital Content Coordinator (Ben Sherman Brand)
Full-TimeKingston-Upon-Thames
Purpose of the role:
The Digital Content Coordinator is responsible for executing and optimising content across the Ben Sherman websites (UK, DE, US). This role plays a key part in ensuring website content is engaging, on-brand, and aligned with seasonal promotional and marketing calendars. The Digital Content Coordinator will work closely with cross-functional teams to enhance user experience, improve site performance, and drive conversions through strategic content planning and execution.
Responsibilities:
Content Strategy & Execution
- Support the Digital Content Manager in owning the online content planner for each site, ensuring alignment with key promotional and marketing initiatives.
- Develop and publish SEO-optimised blog content to support seasonal campaigns and enhance organic search visibility.
- Oversee the visual merchandising of homepage, product landing pages, blogs, and promotional banners to optimise user experience and conversion rates.
- Brief and collaborate with the Creative Team on imagery and copy requirements to support e-commerce goals.
Site Optimisation & Performance Monitoring
- Manage seasonal meta data uploads, ensuring SEO best practices are followed.
- Utilise Google Analytics and other data tools to track website performance, identify content gaps, and recommend optimisations.
- Work with the E-Commerce Trading and Development teams to improve website functionality, user experience, and design enhancements.
- Conduct regular site audits to ensure all content, links, and pages function seamlessly, resolving any issues with the development team.
- Build, track and analyse promo code performance, providing insights on engagement and effectiveness.
Cross-Team Collaboration & Content Management
- Act as a key liaison between e-commerce, marketing, creative, and merchandising teams, ensuring content supports broader brand and commercial goals.
- Work with our SEO agency to stay ahead of search trends and implement strategies that drive organic traffic growth.
- Monitor competitor activity to identify industry trends and innovate content strategies for improved engagement and conversion.
- Maintain and update key website content pages, including store locator, policies, and promotional landing pages.
Key Skills and Experience:
- Experience managing and publishing content within a Content Management System (CMS).
- Strong understanding of SEO best practices and content optimisation strategies.
- Data-driven mindset with proficiency in Google Analytics or similar tools for performance tracking.
- Highly organised, with strong project management skills and the ability to multitask effectively.
- Excellent verbal and written communication skills, with an eye for detail and brand consistency.
- Collaborative team player with a proactive approach to problem-solving and innovation.