Crew Clothing Company was founded in Salcombe in 1993.  Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well-made clothes.  We now have more than 130 stores and a thriving website, and the business continues to grow.

Our people are at the heart of our company.  With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.

Purpose of the role:

To support the business by developing and managing a multi-disciplinary property function covering acquisitions, disposals, renewals, maintenance, construction and estate management. Ensure to drive business performance, profitability and manage all statutory obligations. 

Responsibilities:

Acquisitions:

• Identifying and procuring a pipeline of new sites ensuring their quality will embrace both business and brand;
• Identifying and negotiating potential sites, working with retained and non-retained agents as well as landlords and developers to create new site opportunities
• Seeking off market opportunities proactively through own enquiries;
• Undertaking site visits throughout the UK, review and appraise suitable opportunities and negotiate and agree possible terms;
• Ensure all sites secure all necessary consents – licensing planning, etc.

Maintenance:

• Deliver a well maintained environment for customers and employees and provide a customer forward service for the existing estate;
• Having responsibility for the tender, mobilisation and management of contractors for both hard and soft services, setting KPIs and SLAs and monitoring their performance against set criteria
• Developing and implementing a reactive maintenance and preventative maintenance programme;
• Agreeing rates and service level agreements with all contractors;
• Managing the in-house system from work being logged through to sign off of work completed;
• Ensuring all work and maintenance are in line with brand design standards;
• Providing management reports and KPI reports to the business;
• Ensuring planned maintenance visits and statutory testing is in place.

Estate Management:

• Proactively manage the existing portfolio to deliver value;
• Proactively manage the extensive lease expiry program including managing the store closure process upon exit;
• To oversee the negotiation and management of rent reviews and lease renewals (including the documentation of nil uplift reviews), in line with strict performance targets, managing external consultants where necessary;
• Proactively manage the estate for opportunities to re gear leases where commercially appropriate;
• Manage dilapidations claims aggressively challenging these to secure the best possible settlement and ensuring dilapidation costs are minimised;
• Manage the groups’ legal advisors on lease renewals through conveyancing and litigation process and stay abreast of changes in legislation;
• Regular store/ town visits to identify issues and keep abreast of developments.

Key Skills & Experience:

• Ideal 3+ years’ experience in a Property role or similar with both strategy and commercial experience
• Strong knowledge of retail market & property
• Strong literacy and numeracy skills
• Good communication skills and high attention to detail
• Sound skills and understanding of basic Microsoft Office Productivity Suite (Word, Excel)
• Ideal IWFM, IOSH or NEBOSH qualification

Crew Clothing Company was founded in Salcombe in 1993.  Today Crew is a great British brand, and our success lies in our authentic passion for producing great looking, well-made clothes.  We now have more than 130 stores and a thriving website, and the business continues to grow.

Our people are at the heart of our company.  With a passion for exceptional service, and a love for our product, our team is dedicated to offering the best customer experience – nothing is too much trouble.

Purpose of the role:

To support the business by developing and managing a multi-disciplinary property function covering acquisitions, disposals, renewals, maintenance, construction and estate management. Ensure to drive business performance, profitability and manage all statutory obligations. 

Responsibilities:

Acquisitions:

• Identifying and procuring a pipeline of new sites ensuring their quality will embrace both business and brand;
• Identifying and negotiating potential sites, working with retained and non-retained agents as well as landlords and developers to create new site opportunities
• Seeking off market opportunities proactively through own enquiries;
• Undertaking site visits throughout the UK, review and appraise suitable opportunities and negotiate and agree possible terms;
• Ensure all sites secure all necessary consents – licensing planning, etc.

Maintenance:

• Deliver a well maintained environment for customers and employees and provide a customer forward service for the existing estate;
• Having responsibility for the tender, mobilisation and management of contractors for both hard and soft services, setting KPIs and SLAs and monitoring their performance against set criteria
• Developing and implementing a reactive maintenance and preventative maintenance programme;
• Agreeing rates and service level agreements with all contractors;
• Managing the in-house system from work being logged through to sign off of work completed;
• Ensuring all work and maintenance are in line with brand design standards;
• Providing management reports and KPI reports to the business;
• Ensuring planned maintenance visits and statutory testing is in place.

Estate Management:

• Proactively manage the existing portfolio to deliver value;
• Proactively manage the extensive lease expiry program including managing the store closure process upon exit;
• To oversee the negotiation and management of rent reviews and lease renewals (including the documentation of nil uplift reviews), in line with strict performance targets, managing external consultants where necessary;
• Proactively manage the estate for opportunities to re gear leases where commercially appropriate;
• Manage dilapidations claims aggressively challenging these to secure the best possible settlement and ensuring dilapidation costs are minimised;
• Manage the groups’ legal advisors on lease renewals through conveyancing and litigation process and stay abreast of changes in legislation;
• Regular store/ town visits to identify issues and keep abreast of developments.

Key Skills & Experience:

• Ideal 3+ years’ experience in a Property role or similar with both strategy and commercial experience
• Strong knowledge of retail market & property
• Strong literacy and numeracy skills
• Good communication skills and high attention to detail
• Sound skills and understanding of basic Microsoft Office Productivity Suite (Word, Excel)
• Ideal IWFM, IOSH or NEBOSH qualification