Senior General Manager

Curry Up Now started in 2009 with a single food truck roaming the streets of Burlingame, CA. With great success and an amazing team behind us, we’ve since expanded to three food trucks, seven brick & mortar restaurants in the Bay Area (and growing!), three craft cocktail bars under the Mortar & Pestle brand, and we’ve started franchising across the United States! Toss in our Catering Operation, a Production Kitchen, and our Corporate Office, and we’ve become the biggest, baddest, fastest-growing Indian Food Brand on the PLANET! With locations open or under development in nearly every major region of the country, we are growing and bringing Indian Street Food to a city or town near you!

Even though we have great plans to continually expand in the future, we’re still a small company and will always be a small company at heart. This means that our people aren’t a faceless number to us. We cherish each and every team member as they really are the only reason we keep doing what we’re doing. Without our family and guests to support us, we are nothing.

When you join the team at Curry Up Now or Mortar & Pestle Craft Cocktail Bars, you join our family.

So join us! …and be a part of something exciting and different!

We can’t wait to meet you!

JOB TITLE: Senior General Manager
REPORTS TO: People Operations Executive | Corporate Leadership Team
DIRECT REPORTS: General Manager, Assistant General Manager, Bar Manager (where applicable), Kitchen Manager, and all store level staff.

COMPENSATION PACKAGE:
• Competitive wage in alignment with established compensation metrics for the position and comparable to market trends
• Sales and Performance Based Bonus Plan
• 10 Days Paid Vacation (80 hours) accrued by pay period during first year of employment. Available in year 2.
• Sick Leave (earned according to local/state/federal mandates by location)
• Medical Insurance (Paid 50% by the company after 60-day collaboration period)
• 100% Paid Dental Insurance
• 100% Paid Vision Insurance
• 100% Paid Off-The-Job Accident Insurance
• Cell Phone Reimbursement
• Commuter Benefits
• Maternity/Paternity Leave
• Free Shift Meal and discounted meals at all corporate-owned restaurants

KEY AREAS OF PERFORMANCE
• Fast-Casual Service and Production Operations
• HR, Administration, & Labor Compliance in daily operations
• Accounting and Purchasing
• IT (minimal Point of Sale, Computer, operations knowledge)
• Public Relations
• Financial Reporting (Payroll/Labor/COG’s/Managing a budget/P&L)
• Office/Admin/Payroll Support
• Special Events
• Maintenance

SUPERVISORY REQUIREMENTS
• Supervises all staff for the restaurant location under the company brand/structure within a defined region or specific location.

POSITION QUALIFICATIONS
• Minimum of FIVE years supervisory/management experience in a HIGH-VOLUME ($5MM+) restaurant required.
• Demonstrated success in financial management, organizational and people development
• Knowledge of OSHA and EEOC regulations, restaurant/food safety procedures, federal and state employment laws, on-boarding and employee exit requirements
• Must have computer and Point of Sale (POS) skills with a proficiency in Word, Excel, and the ability to navigate through the Internet and various software platforms used by the company
• Ability to successfully perform all job duties of all service positions in the restaurant
• Ability to work a minimum of 55 hours a week if business demand requires it
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
• Ability to communicate effectively, both orally and in writing, in the English language and preferred ability to communicate speak and understand conversational Spanish
• Possesses basic math skill (add, subtract, multiply, divide)
• Places a value on diversity, community, and shows respect for others
• Proven ability to problem solve and handle high stress situations
• Ability to interpret financial statements and understand contributing factors
• Must be prepared to multitask in accordance with the demands of the business
• Ability to identify and anticipate opportunities and implement corrective action steps
• Ability to work weekends, holidays, and evenings

PHYSICAL DEMANDS
• Position will be required to participate in restaurant operations (prolonged periods of standing, walking and/or assist with food production or service, ability to lift/carry heavy items, and provide exceptional service to guests) during critical operational demands.

WORK ENVIRONMENT
• The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Care must be exercised to wear appropriate attire such as skid resistant shoes.

The job description below is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. The company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of the company Leadership with or without notice.

POSITION SUMMARY
100% Fiscally responsible for the overall performance of Operations in the Restaurant assigned. The Senior General Manager is responsible for increasing sales and profits through financial management and leadership practice. This senior-level manager role provides leadership, direction, and support to the entire restaurant team with the overall goal of ensuring the effective operation and success of the restaurant or group of restaurants within the defined region. The Senior General Manager consistently demonstrates, as well as enforces, company policies, practices, and procedures.

For specific job expectations in the areas of Sales and Profits, Operations and Quality Standards, Hospitality, Culture, and Community Involvement, Training/Learning & Development Mandates, Recruiting and Retention, People Development and Employee Relations, as well as to learn our Brand Standards, please apply.

*PLEASE NOTE*
This is a SENIOR level role. Entry-Level candidates, please apply for other positions available on our website.

Curry Up Now started in 2009 with a single food truck roaming the streets of Burlingame, CA. With great success and an amazing team behind us, we’ve since expanded to three food trucks, seven brick & mortar restaurants in the Bay Area (and growing!), three craft cocktail bars under the Mortar & Pestle brand, and we’ve started franchising across the United States! Toss in our Catering Operation, a Production Kitchen, and our Corporate Office, and we’ve become the biggest, baddest, fastest-growing Indian Food Brand on the PLANET! With locations open or under development in nearly every major region of the country, we are growing and bringing Indian Street Food to a city or town near you!

Even though we have great plans to continually expand in the future, we’re still a small company and will always be a small company at heart. This means that our people aren’t a faceless number to us. We cherish each and every team member as they really are the only reason we keep doing what we’re doing. Without our family and guests to support us, we are nothing.

When you join the team at Curry Up Now or Mortar & Pestle Craft Cocktail Bars, you join our family.

So join us! …and be a part of something exciting and different!

We can’t wait to meet you!

JOB TITLE: Senior General Manager
REPORTS TO: People Operations Executive | Corporate Leadership Team
DIRECT REPORTS: General Manager, Assistant General Manager, Bar Manager (where applicable), Kitchen Manager, and all store level staff.

COMPENSATION PACKAGE:
• Competitive wage in alignment with established compensation metrics for the position and comparable to market trends
• Sales and Performance Based Bonus Plan
• 10 Days Paid Vacation (80 hours) accrued by pay period during first year of employment. Available in year 2.
• Sick Leave (earned according to local/state/federal mandates by location)
• Medical Insurance (Paid 50% by the company after 60-day collaboration period)
• 100% Paid Dental Insurance
• 100% Paid Vision Insurance
• 100% Paid Off-The-Job Accident Insurance
• Cell Phone Reimbursement
• Commuter Benefits
• Maternity/Paternity Leave
• Free Shift Meal and discounted meals at all corporate-owned restaurants

KEY AREAS OF PERFORMANCE
• Fast-Casual Service and Production Operations
• HR, Administration, & Labor Compliance in daily operations
• Accounting and Purchasing
• IT (minimal Point of Sale, Computer, operations knowledge)
• Public Relations
• Financial Reporting (Payroll/Labor/COG’s/Managing a budget/P&L)
• Office/Admin/Payroll Support
• Special Events
• Maintenance

SUPERVISORY REQUIREMENTS
• Supervises all staff for the restaurant location under the company brand/structure within a defined region or specific location.

POSITION QUALIFICATIONS
• Minimum of FIVE years supervisory/management experience in a HIGH-VOLUME ($5MM+) restaurant required.
• Demonstrated success in financial management, organizational and people development
• Knowledge of OSHA and EEOC regulations, restaurant/food safety procedures, federal and state employment laws, on-boarding and employee exit requirements
• Must have computer and Point of Sale (POS) skills with a proficiency in Word, Excel, and the ability to navigate through the Internet and various software platforms used by the company
• Ability to successfully perform all job duties of all service positions in the restaurant
• Ability to work a minimum of 55 hours a week if business demand requires it
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
• Ability to communicate effectively, both orally and in writing, in the English language and preferred ability to communicate speak and understand conversational Spanish
• Possesses basic math skill (add, subtract, multiply, divide)
• Places a value on diversity, community, and shows respect for others
• Proven ability to problem solve and handle high stress situations
• Ability to interpret financial statements and understand contributing factors
• Must be prepared to multitask in accordance with the demands of the business
• Ability to identify and anticipate opportunities and implement corrective action steps
• Ability to work weekends, holidays, and evenings

PHYSICAL DEMANDS
• Position will be required to participate in restaurant operations (prolonged periods of standing, walking and/or assist with food production or service, ability to lift/carry heavy items, and provide exceptional service to guests) during critical operational demands.

WORK ENVIRONMENT
• The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area. Care must be exercised to wear appropriate attire such as skid resistant shoes.

The job description below is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. The company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of the company Leadership with or without notice.

POSITION SUMMARY
100% Fiscally responsible for the overall performance of Operations in the Restaurant assigned. The Senior General Manager is responsible for increasing sales and profits through financial management and leadership practice. This senior-level manager role provides leadership, direction, and support to the entire restaurant team with the overall goal of ensuring the effective operation and success of the restaurant or group of restaurants within the defined region. The Senior General Manager consistently demonstrates, as well as enforces, company policies, practices, and procedures.

For specific job expectations in the areas of Sales and Profits, Operations and Quality Standards, Hospitality, Culture, and Community Involvement, Training/Learning & Development Mandates, Recruiting and Retention, People Development and Employee Relations, as well as to learn our Brand Standards, please apply.

*PLEASE NOTE*
This is a SENIOR level role. Entry-Level candidates, please apply for other positions available on our website.