D&D London is a diverse and vibrant collection of 43 restaurants (including one with a Michelin Star) and an award–winning hotel situated in London and beyond. Founded by Des Gunewardena and David Loewi (the D and D in the name) in 2006, the company has rapidly expanded and contains some of London’s most iconic restaurants, such as Bluebird, Le Pont de la Tour, Sartoria, German Gymnasium and 14 Hills. Outside London the company has made their mark by opening Crafthouse, Angelica, Issho and East 59th in Leeds, 20 Stories in Manchester and Klosterhaus in Bristol.
We are looking for an experienced Group Sales & Events Executive to join the team to maximise sales & events opportunities within our sites in London, whilst developing relationships with our current customer base. You will contribute to the delivery of the D&D London sales strategy and must have excellent communication and rapport-building skills.
Key Responsibilities:
• Supporting the team in maximising all revenue opportunities for events which includes up-selling as appropriate
• Ensure all inquiries are handled in accordance with agreed standards to maximise conversion
• Work to agreed targets and objectives for inquiries, bookings, and conversion
• Use suggestive selling to influence the average spends
• Source, research and proactively contact new business prospects through the most appropriate channel
• Build long-term relationships with clients to secure repeat business
• Develop and maintain the agent, corporate, DMC and event organiser database
• Solicit feedback from clients by following up each event to enhance the customer experience
• Implement and maintain high standards for all customers
• General administration support as required
• Attend and work on events at the restaurants and venues as requested.
D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:
• Discount in all of our restaurants – 40% off all day, every day
• Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
• 20% off Nuffield Health gym membership
• Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
• Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
• Best in class training – including management development to help you progress quickly
• Access to our training platform D&D Connect with resources to develop your skills and knowledge
• An optional paid day each year to give back and volunteer
If you are interested in discussing the Group Sales & Events Manager role further, please get in touch with us without delay!