This role is 24 Hours over 3 days and is based at Delta Hotels by Marriott Worsley Park Hotel and Country Club  M28 2QT.

What do we expect from you…

·         Provide a warm welcome to guests and professionally converse with them to ensure that they are at ease.

·         Maintain up to date knowledge of products and services to promote and answer guest queries

·         Provide a range of beauty treatments for members, hotel guests and visitors and administer treatments in a professional, friendly manner regardless of gender.

·         Maximise opportunities for upselling, including retail products, to contribute to departmental profitability.

·         Upsell products and services of the Spa and wider Hotel

·         Proactively secure bookings into the booking system and confirm details with guests as necessary

·         Maintain, monitor and order stock, with accurate record keeping within the relevant system

·         Maintain cleanliness of the salon at all times.

·         Use effective communication skills within the Spa and wider Hotel

·         Report immediately any inappropriate guest behaviour.

·         Complete closing duties as required including cash handling/banking in line with policy.

·         Undertake regular training and development as necessary

·         Report any maintenance or security issues to supervisors

This role is 24 Hours over 3 days and is based at Delta Hotels by Marriott Worsley Park Hotel and Country Club  M28 2QT.

What do we expect from you…

·         Provide a warm welcome to guests and professionally converse with them to ensure that they are at ease.

·         Maintain up to date knowledge of products and services to promote and answer guest queries

·         Provide a range of beauty treatments for members, hotel guests and visitors and administer treatments in a professional, friendly manner regardless of gender.

·         Maximise opportunities for upselling, including retail products, to contribute to departmental profitability.

·         Upsell products and services of the Spa and wider Hotel

·         Proactively secure bookings into the booking system and confirm details with guests as necessary

·         Maintain, monitor and order stock, with accurate record keeping within the relevant system

·         Maintain cleanliness of the salon at all times.

·         Use effective communication skills within the Spa and wider Hotel

·         Report immediately any inappropriate guest behaviour.

·         Complete closing duties as required including cash handling/banking in line with policy.

·         Undertake regular training and development as necessary

·         Report any maintenance or security issues to supervisors