Floor Housekeeper at Dorset Square Hotel - Housekeeping

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Floor Housekeeper

Dorset Square Hotel - Housekeeping

Floor Housekeeper

Dorset Square Hotel - Housekeeping

Full Time

1 Year Experience

£17 - £19 / Hour

Floor Housekeeper

Dorset Square Hotel - Housekeeping

Full Time

1 Year Experience

£17 - £19 / Hour

Skills

housekeeping

Description

Are you ready to elevate your career in hospitality? Firmdale Hotels invites passionate individuals to join our team at Dorset Square Hotel, where excellence is not just a standard, but a way of life.

As a Floor Housekeeper, you will play a pivotal role in maintaining the impeccable standards that define our uniquely styled hotel. Working alongside the Deputy Head Housekeeper and the Head Housekeeper, you will lead our dedicated team in ensuring every corner of our establishment reflects the utmost cleanliness and attention to detail.

Responsibilities:

Collaborate with the Deputy Head Housekeeper and Head Housekeeper to oversee the daily operations of the housekeeping team.
Lead by example, maintaining high standards of cleanliness and organisation throughout the hotel.
Supervise and motivate team members, ensuring they understand their responsibilities and perform them efficiently.
Conduct regular inspections to guarantee all guest rooms, public areas, and back-of-house spaces meet Firmdale's exacting standards.
Address any issues or concerns promptly, providing solutions to uphold the quality of our services.
Foster a culture of teamwork and excellence, promoting a positive work environment where every team member feels valued and supported.

What You Need:

Ability to thrive in a fast-paced environment and remain composed under pressure.
Impeccable attention to detail, ensuring every task is completed to perfection.
A genuine passion for delivering exceptional customer service, exceeding expectations at every opportunity.
Strong organisational and communication skills, essential for coordinating with team members and other departments.
A collaborative mind-set, with the ability to work effectively as part of a team towards shared goals.

What We Offer:

Competitive hourly rate of £17.00 to £19.00, inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage..

Responsibilities:

Collaborate with the Deputy Head Housekeeper and Head Housekeeper to oversee the daily operations of the housekeeping team.
Lead by example, maintaining high standards of cleanliness and organisation throughout the hotel.
Supervise and motivate team members, ensuring they understand their responsibilities and perform them efficiently.
Conduct regular inspections to guarantee all guest rooms, public areas, and back-of-house spaces meet Firmdale's exacting standards.
Address any issues or concerns promptly, providing solutions to uphold the quality of our services.
Foster a culture of teamwork and excellence, promoting a positive work environment where every team member feels valued and supported.

What You Need:

Ability to thrive in a fast-paced environment and remain composed under pressure.
Impeccable attention to detail, ensuring every task is completed to perfection.
A genuine passion for delivering exceptional customer service, exceeding expectations at every opportunity.
Strong organisational and communication skills, essential for coordinating with team members and other departments.
A collaborative mind-set, with the ability to work effectively as part of a team towards shared goals.

What We Offer:

Competitive hourly rate of £17.00 to £19.00, inclusive of service charge.
Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!

Why join Firmdale Hotels?

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year – Helle Jensen – Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel – AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage..

Floor Housekeeper

Skills

housekeeping

expired job post

39 Dorset Square, London NW1 6QN, UK

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