This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Surya Hotels, working with the hotels Senior management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.

To be a successful F&B Assistant team you will need;

• A positive, can do attitude towards all customers and other team.
• Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
• A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
• Great communicator that enjoys interacting with customers in a lively, fast paced environment

F&B Assistant responsibilities for this role will include but aren't limited to:

• To assist with the correct service of Restaurant/ Bar menu and beverages. 
• Ensure all cleaning in the designated areas is carried out to the Company Standards.
• To ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the Hotel and Company Standards.
• To deal with any reasonable requests from guests in a professional manner.
• Ensure all standard checklists are used as prescribed.   
• Maintain safety and security for self and guests. 

We offer you:

• Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
• WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
• Retail and Supermarket discounts
• Discounted meals & stays across all of the groups hotels around the UK, up to 50% off
• A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
• Bike to work scheme
• Electric Vehicle Scheme
• Bus Saving Scheme
• Flexible working hours
• Inclusion in tronc scheme
• Increasing annual leave

If you feel your experience is a match for this F&B Assistant role, we encourage you to apply today!

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.

This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Surya Hotels, working with the hotels Senior management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.

To be a successful F&B Assistant team you will need;

• A positive, can do attitude towards all customers and other team.
• Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
• A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
• Great communicator that enjoys interacting with customers in a lively, fast paced environment

F&B Assistant responsibilities for this role will include but aren't limited to:

• To assist with the correct service of Restaurant/ Bar menu and beverages. 
• Ensure all cleaning in the designated areas is carried out to the Company Standards.
• To ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the Hotel and Company Standards.
• To deal with any reasonable requests from guests in a professional manner.
• Ensure all standard checklists are used as prescribed.   
• Maintain safety and security for self and guests. 

We offer you:

• Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
• WageStream – we offer the ability to access your wages as you earn them, or save as you earn too!
• Retail and Supermarket discounts
• Discounted meals & stays across all of the groups hotels around the UK, up to 50% off
• A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
• Bike to work scheme
• Electric Vehicle Scheme
• Bus Saving Scheme
• Flexible working hours
• Inclusion in tronc scheme
• Increasing annual leave

If you feel your experience is a match for this F&B Assistant role, we encourage you to apply today!

Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.

Stay. Explore. Discover.