Employee Records
Operations Manager
Festivals
Full Time
Hybrid remote
3 Years Experience
Coins Icon £50000 - £60000 / Year
Operations Manager
Festivals

Full Time
Hybrid remote
3 Years Experience
Coins Icon £50000 - £60000 / Year
Skills
Quick Service
Multi-site Operations
Leadership
Multi-branded Operations
Description

DOME from the cult favourite Truffle Burger and growing portfolio of innovative hospitality brands, is entering an exciting phase of growth across festivals, pop-ups, new concepts and multi-site operations nationwide.

We have two Truffle Burger restaurants in Central London, host meanwhile spaces with our own street food brands and guest chef residencies from around the world on the Southbank, and scale catering and corporate events around London. We also take 6 of our street food brands to music festivals nationwide. For Summer 2026 we’re looking for an Operations Manager to join the festival team, alongside one other Operations Manager with their own team of the same size.

As an Operations Manager you will be responsible for the 6 managers and their teams of around 6 people, logistics, service, compliance, finances. You will travel around for the season between May-September 2026 whilst making unforgettable memories and supporting a seriously hardworking team.

What You’ll Lead

  • Oversee day-to-day operations across units, ensuring stock, food quality, staffing levels, and service standards are consistently met in fast-paced environments
  • Lead, train, and develop managers and teams across systems, food safety, health & safety, and operational best practice, including EHO compliance
  • Manage staffing and people processes, including rotas, payroll sign-off, performance support, and adherence to employment legislation
  • Own financial performance by delivering sales forecasts, managing budgets, controlling costs, and identifying opportunities to increase revenue
  • Act as a key client-facing lead for festivals and partners, building strong relationships and representing the business professionally
  • Plan ahead for festivals and seasons, problem-solve under pressure, and provide clear weekly reporting on performance, people, risks, and opportunities

You’re an experienced senior operator or Operations Manager from fast-paced, multi-site hospitality—ideally with exposure to stadiums, arenas, large-scale catering, market halls, events, or festivals combined with an understanding of elevated, guest-focused restaurant experiences. You’re comfortable with both structured corporate settings and creative agile environments. You’re commercially astute, people-first, decisive and emotionally intelligent, with the ability to build frameworks around a fast-moving, ambitious business.

What We Offer

  • A permanent, full time role 
  • Leadership role, helping shape of one of the UK’s most exciting emerging hospitality groups
  • Opportunity to lead high-profile festivals, pop-ups and new concept launches
  • EAP scheme 
  • A creative, ambitious and collaborative environment
  • Seasonal performance based bonus

DOME from the cult favourite Truffle Burger and growing portfolio of innovative hospitality brands, is entering an exciting phase of growth across festivals, pop-ups, new concepts and multi-site operations nationwide.

We have two Truffle Burger restaurants in Central London, host meanwhile spaces with our own street food brands and guest chef residencies from around the world on the Southbank, and scale catering and corporate events around London. We also take 6 of our street food brands to music festivals nationwide. For Summer 2026 we’re looking for an Operations Manager to join the festival team, alongside one other Operations Manager with their own team of the same size.

As an Operations Manager you will be responsible for the 6 managers and their teams of around 6 people, logistics, service, compliance, finances. You will travel around for the season between May-September 2026 whilst making unforgettable memories and supporting a seriously hardworking team.

What You’ll Lead

  • Oversee day-to-day operations across units, ensuring stock, food quality, staffing levels, and service standards are consistently met in fast-paced environments
  • Lead, train, and develop managers and teams across systems, food safety, health & safety, and operational best practice, including EHO compliance
  • Manage staffing and people processes, including rotas, payroll sign-off, performance support, and adherence to employment legislation
  • Own financial performance by delivering sales forecasts, managing budgets, controlling costs, and identifying opportunities to increase revenue
  • Act as a key client-facing lead for festivals and partners, building strong relationships and representing the business professionally
  • Plan ahead for festivals and seasons, problem-solve under pressure, and provide clear weekly reporting on performance, people, risks, and opportunities

You’re an experienced senior operator or Operations Manager from fast-paced, multi-site hospitality—ideally with exposure to stadiums, arenas, large-scale catering, market halls, events, or festivals combined with an understanding of elevated, guest-focused restaurant experiences. You’re comfortable with both structured corporate settings and creative agile environments. You’re commercially astute, people-first, decisive and emotionally intelligent, with the ability to build frameworks around a fast-moving, ambitious business.

What We Offer

  • A permanent, full time role 
  • Leadership role, helping shape of one of the UK’s most exciting emerging hospitality groups
  • Opportunity to lead high-profile festivals, pop-ups and new concept launches
  • EAP scheme 
  • A creative, ambitious and collaborative environment
  • Seasonal performance based bonus
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