Open Interviews will begin on November 4th: 

• When: Monday - Friday from 10AM - 4PM
• Where: Ema Austin - 3120 Palm Way Suite 170 Austin, TX 78758

Upon completing your application:

• What's next?  You will receive an email that invites you to schedule an interview. Please choose the date and time that works best for you
• What if I am interested in more than one job title? You only need to complete ONE application. 
•  How many interviews should I schedule? Please schedule ONLY ONE interview date and time. We encourage you to discuss all the positions you are interested in during your initial interview
• If you need to reschedule your interview time: No problem! Just send a message to the team to request a new date and time.

Office Assistants / Coordinators will support and assist the Office Manager by completing daily office functions. As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role.

Essential Functions

• Assist with daily administrative work and other office functions, including without limitation by example: coding and processing invoices, completing daily sales report, responding to restaurant emails, reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and according to procedure
• Process tip distributions, record as required and ensure tip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews in HRIS
• Issue and redeem Frequent Diner points according to the rules of the program
• Maintain employee time records to ensure employees are compensated appropriately and timely
• Handle guest, vendor and employee calls, questions and issues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role. Additionally, Coordinators may provide higher-level assistance and coordination support to larger and/or more complex teams and/or operations (including, for example only, entry-level project management and budget oversight) and, under the supervision of one or more managers, may assign or delegate tasks to one or more Assistants
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed
  

Open Interviews will begin on November 4th: 

• When: Monday - Friday from 10AM - 4PM
• Where: Ema Austin - 3120 Palm Way Suite 170 Austin, TX 78758

Upon completing your application:

• What's next?  You will receive an email that invites you to schedule an interview. Please choose the date and time that works best for you
• What if I am interested in more than one job title? You only need to complete ONE application. 
•  How many interviews should I schedule? Please schedule ONLY ONE interview date and time. We encourage you to discuss all the positions you are interested in during your initial interview
• If you need to reschedule your interview time: No problem! Just send a message to the team to request a new date and time.

Office Assistants / Coordinators will support and assist the Office Manager by completing daily office functions. As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role.

Essential Functions

• Assist with daily administrative work and other office functions, including without limitation by example: coding and processing invoices, completing daily sales report, responding to restaurant emails, reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and according to procedure
• Process tip distributions, record as required and ensure tip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews in HRIS
• Issue and redeem Frequent Diner points according to the rules of the program
• Maintain employee time records to ensure employees are compensated appropriately and timely
• Handle guest, vendor and employee calls, questions and issues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role. Additionally, Coordinators may provide higher-level assistance and coordination support to larger and/or more complex teams and/or operations (including, for example only, entry-level project management and budget oversight) and, under the supervision of one or more managers, may assign or delegate tasks to one or more Assistants
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed