EMBERWOOD SENIOR WAITER                                                 

SALARY: £13 per hour + Tronc (Approx 3-4k per annum)

FULL TIME (5 DAYS OUT OF 7) – EVENINGS AND WEEKENDS

Who Are We?

At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests needs, and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. At Emberwood, within our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to be able to consistently deliver the best possible experience in Bath.

What Do We Offer?

As well as a competitive salary and a monthly service charge contribution, Emberwood offers the following:

-          Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

 -          Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

 -          Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

 -          Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.

 -          Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.

 -          Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.

-           Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms where appropriate and a cycle to work scheme

Who Are We Looking For?

The Senior Waiter will be confident in delivering the required service level to the guests and taking instruction from the Head Waiters and Management team to ensure quality and dedicated service. They should be able to work confidently as part of a team and assist in helping direct the members of the team in being prepared for service.

They will also be encouraged to deliver magic moments, empowered by the team to deliver an exquisite experience to the guest and be proactive in ensuring all public areas and spaces should be looked after.

They should have at least 2 years of full-time experience in a comparable position and environment. It is essential they are guest focused and recognise that the team will be responsible for delivering an exquisite experience. As such, training and shaping the team is fundamental in being able to achieve a harmonious and passionate collective.

What Are The Key Responsibilities?

Guest Interaction and Repeat Business built on trust and experiences.

Ensure the preparation and delivery of service is at the highest standards in relation to our offering.

Run a section in the restaurant, lounge or on the terrace communicating with team members, bar and host team for the smooth running of the restaurant

Deliver the order of service with exacting detail, knowledge and personality to make a memorable experience

Compliant with Health and Safety Standards, built in to deliver exquisite experiences for guests.

Responsible for the safe delivery of food and drink, the correct conduct in relation to allergies and dietary requirements

Elevate the guest experience with a curious and creative approach to make a experience memorable

EMBERWOOD SENIOR WAITER                                                 

SALARY: £13 per hour + Tronc (Approx 3-4k per annum)

FULL TIME (5 DAYS OUT OF 7) – EVENINGS AND WEEKENDS

Who Are We?

At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests needs, and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. At Emberwood, within our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to be able to consistently deliver the best possible experience in Bath.

What Do We Offer?

As well as a competitive salary and a monthly service charge contribution, Emberwood offers the following:

-          Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

 -          Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

 -          Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

 -          Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.

 -          Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.

 -          Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.

-           Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms where appropriate and a cycle to work scheme

Who Are We Looking For?

The Senior Waiter will be confident in delivering the required service level to the guests and taking instruction from the Head Waiters and Management team to ensure quality and dedicated service. They should be able to work confidently as part of a team and assist in helping direct the members of the team in being prepared for service.

They will also be encouraged to deliver magic moments, empowered by the team to deliver an exquisite experience to the guest and be proactive in ensuring all public areas and spaces should be looked after.

They should have at least 2 years of full-time experience in a comparable position and environment. It is essential they are guest focused and recognise that the team will be responsible for delivering an exquisite experience. As such, training and shaping the team is fundamental in being able to achieve a harmonious and passionate collective.

What Are The Key Responsibilities?

Guest Interaction and Repeat Business built on trust and experiences.

Ensure the preparation and delivery of service is at the highest standards in relation to our offering.

Run a section in the restaurant, lounge or on the terrace communicating with team members, bar and host team for the smooth running of the restaurant

Deliver the order of service with exacting detail, knowledge and personality to make a memorable experience

Compliant with Health and Safety Standards, built in to deliver exquisite experiences for guests.

Responsible for the safe delivery of food and drink, the correct conduct in relation to allergies and dietary requirements

Elevate the guest experience with a curious and creative approach to make a experience memorable