Description
Job Description: Host/Hostess
Report to: Floor Manager
POSITION SUMMARY
The Host/Hostess is responsible for initiating the Estiatorio Milos experience from the start by greeting and seating all guests.
DUTIES & RESPONSIBILITIES
• Greet patrons as they enter an establishment, presents menus to guests
• Greets and seats guests, presents menus to guests
• Treats guests in a manner to ensure complete satisfaction
• Takes names on waiting list
• Ability to use discretion when seating to not overload FOH staff
• Observes tables to keep track of clean, dirty, and occupied tables
• Cleans, organizes, and stocks menus at host area
• Answers questions concerning the menu and restaurant
• Resolves customer requests and questions
• Interacts with guests as they leave the restaurant ensuring a positive dining experience
• Other duties as directed
QUALIFICATIONS & JOB REQUIREMENTS
• Previous experience as a Host/Hostess in a high-volume restaurant
• Provide impeccable customer service
• Maintain high-quality Service Standards, clean work habits with a great attention to detail
• Must have excellent verbal communication skills and can work a flexible schedule
• Bilingual (Spanish/English) preferred but not required
• Must work well individually and as a team player
• Must be able to stand and walk for long shifts of 8-12 hours
Job Description: Host/Hostess
Report to: Floor Manager
POSITION SUMMARY
The Host/Hostess is responsible for initiating the Estiatorio Milos experience from the start by greeting and seating all guests.
DUTIES & RESPONSIBILITIES
• Greet patrons as they enter an establishment, presents menus to guests
• Greets and seats guests, presents menus to guests
• Treats guests in a manner to ensure complete satisfaction
• Takes names on waiting list
• Ability to use discretion when seating to not overload FOH staff
• Observes tables to keep track of clean, dirty, and occupied tables
• Cleans, organizes, and stocks menus at host area
• Answers questions concerning the menu and restaurant
• Resolves customer requests and questions
• Interacts with guests as they leave the restaurant ensuring a positive dining experience
• Other duties as directed
QUALIFICATIONS & JOB REQUIREMENTS
• Previous experience as a Host/Hostess in a high-volume restaurant
• Provide impeccable customer service
• Maintain high-quality Service Standards, clean work habits with a great attention to detail
• Must have excellent verbal communication skills and can work a flexible schedule
• Bilingual (Spanish/English) preferred but not required
• Must work well individually and as a team player
• Must be able to stand and walk for long shifts of 8-12 hours
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