Duty Manager

THE BRAND

At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

THE ROLE

OVERVIEW

Attention to detail is at the heart of everything we do, from product choice and menu development to creating the perfect environment throughout the day, every day.

At F1Arcade, our team provides the best of the best service within hospitality to our guests, from the first approach to their goodbye. You must lead by example in everything you do.

You should demonstrate excellent problem-solving abilities and strong leadership skills to be a successful manager. As F1 Manager must be able to anticipate all logistics and requirements for the venue, show exceptional organizational and interpersonal skills, and ensure the venue generates profit for the company.

To be an organized and goal-orientated manager to assist with the venue's day-to-day operations.

 You are responsible for recruiting suitable teams, delivering training plans, and working with our teams to deliver a first-class guest experience.

Our team's goal is to deliver the best hospitality experience for our guests, which makes them want to return; you should be full of positivity, high energy, and a proud and loyal representative of the F1Arcade brand.

You should be efficient, reliable, and perceptive, with excellent communication and time management skills.

KEY RESPONSIBILITIES

Be the face of F1 Arcade – Welcome the Guests and colleagues with a strong sense of positivity.

Supervising all teams, including security, FOH/BOH, and maintenance/tech personnel.

Deliver best-in-class training and development plans for our teams .

Supervising the operations of events and tending to any incidents or queries.

Shared responsibility for managing all administrative tasks such as bookings, schedules, invoicing and compliance.

Communicating and enforcing all security regulations and protocols.

NON-NEGOTIABLES

• Must demonstrate the three core values of the F1 Arcade team:

1. Pursuit of Excellence
2. Conscious Integrity
3. Positive Energy

• Upbeat, positive energy
• Team player/great work attitude, caring towards your team and guests
• Excellent organizational skills have an eye for detail
• Ability to multitask under pressure / at pace
• Perfectionist - passion for consistency, precision and standards

SKILLS AND BACKGROUND

• A minimum of 2 years experience as a manager in a high-volume venue.
• Ability to multitask and remain calm under pressure. 
• Knowledgeable of safety measures and risk management strategies.
• Excellent interpersonal and communication abilities.
• Demonstrating experience in training and team development. 
• Exceptional organizational and time management skills.
• Very good written and verbal communication skills.
• Good computer skills and knowledge of epos/ bookings /payroll software.

SALARY/PAY & BENEFITS

• Wagestream 
• Paid birthdays off
• Generous discounts for you, friends and family
• F1Arcade development plan
• F1 Arcade bonus scheme 
• Access to Paycare (employee assistance program)
• Refer a friend bonus scheme of £300

THE BRAND

At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

THE ROLE

OVERVIEW

Attention to detail is at the heart of everything we do, from product choice and menu development to creating the perfect environment throughout the day, every day.

At F1Arcade, our team provides the best of the best service within hospitality to our guests, from the first approach to their goodbye. You must lead by example in everything you do.

You should demonstrate excellent problem-solving abilities and strong leadership skills to be a successful manager. As F1 Manager must be able to anticipate all logistics and requirements for the venue, show exceptional organizational and interpersonal skills, and ensure the venue generates profit for the company.

To be an organized and goal-orientated manager to assist with the venue's day-to-day operations.

 You are responsible for recruiting suitable teams, delivering training plans, and working with our teams to deliver a first-class guest experience.

Our team's goal is to deliver the best hospitality experience for our guests, which makes them want to return; you should be full of positivity, high energy, and a proud and loyal representative of the F1Arcade brand.

You should be efficient, reliable, and perceptive, with excellent communication and time management skills.

KEY RESPONSIBILITIES

Be the face of F1 Arcade – Welcome the Guests and colleagues with a strong sense of positivity.

Supervising all teams, including security, FOH/BOH, and maintenance/tech personnel.

Deliver best-in-class training and development plans for our teams .

Supervising the operations of events and tending to any incidents or queries.

Shared responsibility for managing all administrative tasks such as bookings, schedules, invoicing and compliance.

Communicating and enforcing all security regulations and protocols.

NON-NEGOTIABLES

• Must demonstrate the three core values of the F1 Arcade team:

1. Pursuit of Excellence
2. Conscious Integrity
3. Positive Energy

• Upbeat, positive energy
• Team player/great work attitude, caring towards your team and guests
• Excellent organizational skills have an eye for detail
• Ability to multitask under pressure / at pace
• Perfectionist - passion for consistency, precision and standards

SKILLS AND BACKGROUND

• A minimum of 2 years experience as a manager in a high-volume venue.
• Ability to multitask and remain calm under pressure. 
• Knowledgeable of safety measures and risk management strategies.
• Excellent interpersonal and communication abilities.
• Demonstrating experience in training and team development. 
• Exceptional organizational and time management skills.
• Very good written and verbal communication skills.
• Good computer skills and knowledge of epos/ bookings /payroll software.

SALARY/PAY & BENEFITS

• Wagestream 
• Paid birthdays off
• Generous discounts for you, friends and family
• F1Arcade development plan
• F1 Arcade bonus scheme 
• Access to Paycare (employee assistance program)
• Refer a friend bonus scheme of £300