Are you an experienced and enthusiastic Assistant Manager with a passion for hospitality and a focus on wellness? Farm Girl, a leading café in the wellness industry, is looking for you! We pride ourselves on the quality of our food, drinks, and exceptional customer service, and we're seeking a highly competent individual to support and maintain structure within our dynamic environment.

If you have a knack for organization, a "can-do" attitude, and thrive in a fast-paced setting, this could be your ideal next step.

Role Responsibilities

As our Assistant Manager, you'll be instrumental in the day-to-day operations and overall success of our café. Your responsibilities will include:

• Leading by Example: Maintain an enthusiastic, engaged, and passionate approach to food and excellent service, setting a positive example for the team and fostering a great working atmosphere, even under pressure.

• Floor Management: Oversee the daily running of the cafe and effectively manage the front-of-house operations.

• Staff Training & Development: Support in training all staff to the highest standards, with a particular focus on:

  • Exceptional Customer Service Standards

  • Comprehensive menu knowledge

  • Full understanding of allergens

  • Adherence to Health & Safety protocols

• Team Collaboration: Emphasise the importance of teamwork and encourage initiative among Front of House staff.

• Sales Growth: Drive the team to increase upselling and maximize revenue.

• Cleanliness Standards: Ensure the café consistently maintains the highest levels of cleanliness and hygiene.

• Equipment Maintenance: Proactively maintain all equipment (iPod, iPad, Fridges, coffee machine, etc.) and promptly report any breakages.

• Operational Efficiency: Identify and suggest process improvements for better workflow during both busy and quiet periods.

• Stock Management: Monitor and record all wastage and ensure proper stock rotation.

• General Manager Cover: Confidently step in for the General Manager during their absence (days off/annual leave), taking on responsibilities such as:

  • Ordering from suppliers and ensuring FOH/BOH stock is replenished and maintained.

  • Organizing rotas for FOH and Barista teams.

  • Stocktaking, cashing up, and filing expenditure.

  • Managing Deliveroo/Uber Eats (ensuring stock is updated on devices and monitoring activity).

Role Requirements

To be successful in this role, you'll need:

• A proactive ‘Can-do’ Attitude.

• 2 years of experience in a similar Assistant Manager role.

• Exceptional organisational skills and attention to detail.

• Barista skills (preferred).

• Experience working in a high-volume environment.

• Great spoken and written English communication skills.

What’s in it for you?

At Farm Girl, we value our team members and offer:

• Performance Reviews: 6-month performance reviews with potential for wage increase or bonus.

• Staff Discount: 50% discount at all Farm Girl cafés.

• Annual Leave: 20 holidays + 8 bank holidays (pro rata).

• Incentives: Regular incentives to reward your hard work.

• On-Shift Perks: Meal and hot drinks provided on shift.

• Referral Scheme: Our "bring-a-friend" scheme.

Are you an experienced and enthusiastic Assistant Manager with a passion for hospitality and a focus on wellness? Farm Girl, a leading café in the wellness industry, is looking for you! We pride ourselves on the quality of our food, drinks, and exceptional customer service, and we're seeking a highly competent individual to support and maintain structure within our dynamic environment.

If you have a knack for organization, a "can-do" attitude, and thrive in a fast-paced setting, this could be your ideal next step.

Role Responsibilities

As our Assistant Manager, you'll be instrumental in the day-to-day operations and overall success of our café. Your responsibilities will include:

• Leading by Example: Maintain an enthusiastic, engaged, and passionate approach to food and excellent service, setting a positive example for the team and fostering a great working atmosphere, even under pressure.

• Floor Management: Oversee the daily running of the cafe and effectively manage the front-of-house operations.

• Staff Training & Development: Support in training all staff to the highest standards, with a particular focus on:

  • Exceptional Customer Service Standards

  • Comprehensive menu knowledge

  • Full understanding of allergens

  • Adherence to Health & Safety protocols

• Team Collaboration: Emphasise the importance of teamwork and encourage initiative among Front of House staff.

• Sales Growth: Drive the team to increase upselling and maximize revenue.

• Cleanliness Standards: Ensure the café consistently maintains the highest levels of cleanliness and hygiene.

• Equipment Maintenance: Proactively maintain all equipment (iPod, iPad, Fridges, coffee machine, etc.) and promptly report any breakages.

• Operational Efficiency: Identify and suggest process improvements for better workflow during both busy and quiet periods.

• Stock Management: Monitor and record all wastage and ensure proper stock rotation.

• General Manager Cover: Confidently step in for the General Manager during their absence (days off/annual leave), taking on responsibilities such as:

  • Ordering from suppliers and ensuring FOH/BOH stock is replenished and maintained.

  • Organizing rotas for FOH and Barista teams.

  • Stocktaking, cashing up, and filing expenditure.

  • Managing Deliveroo/Uber Eats (ensuring stock is updated on devices and monitoring activity).

Role Requirements

To be successful in this role, you'll need:

• A proactive ‘Can-do’ Attitude.

• 2 years of experience in a similar Assistant Manager role.

• Exceptional organisational skills and attention to detail.

• Barista skills (preferred).

• Experience working in a high-volume environment.

• Great spoken and written English communication skills.

What’s in it for you?

At Farm Girl, we value our team members and offer:

• Performance Reviews: 6-month performance reviews with potential for wage increase or bonus.

• Staff Discount: 50% discount at all Farm Girl cafés.

• Annual Leave: 20 holidays + 8 bank holidays (pro rata).

• Incentives: Regular incentives to reward your hard work.

• On-Shift Perks: Meal and hot drinks provided on shift.

• Referral Scheme: Our "bring-a-friend" scheme.