WHO ARE KFC?

Colonel Harland Sanders opened the first KFC in Corbin, Kentucky in 1938. He started with one store, 11 herbs and spices, and an idea. From there our incredible brand and product grew to what it is today.

KFC first came to the UK in 1965 with our first restaurant in Preston, Lancashire. Today we are a billion-pound business with over 900 restaurants run by our 28,000 restaurant team members. Our headquarters are based at the Restaurant Support Centre (RSC) in Woking, Surrey – a 24-minute train from Waterloo. Of the c.900 restaurants in the UK, 900 of our restaurants are owned and operated by 40 franchise partners; the remaining 50 are company owned and run.

We are proud to have received a number of accolades in recognition of our commitment to our employees, including being named as Britain’s Top Employer three years running. To work for KFC is to be part of one big family.

WHO ARE ‘YUM!’

KFC is one of the 3 brands operated by our parent company Yum! along with Pizza Hut and Taco Bell. We are the world’s largest restaurant group with over 40,000 restaurants across the globe.

Yum! isn’t your average Fortune 250 company. We like to do things a little differently. From our world-famous culture of fun and recognition to our focus on your career potential.

OUR CULTURE

BREAKTHROUGH RESULTS, TEAMWORK AND RECOGNITION

We believe that our success is driven by the power of our employees working in unison with a shared set of common goals and values. We are very proud that KFC UKI is recognised as a key market not only in terms of profit and innovation but also for the talent we grow and develop for Yum!.

We invest heavily in our people and helping them drive their personal development. As part of this we give each of our managers in the business the opportunity to go through Heartstyles. Heartstyles is a tool and strategy to measure and manage culture, building people’s self-awareness and helping them to transform their behaviours. This tool can then be used in coaching conversations you have with your team and line manager and to help build effective individual development plans.

We celebrate success every day and to us recognition is much more than just saying thank you- it is about really celebrating achievements, milestones and behaviours. One of the ways we do this is through our own personal recognition awards.

As an equal opportunity employer, we embrace individuality and diversity. We employ irrespective of background, age, ethnicity, colour, gender, disability, sexual or religious orientation and marital status.

MORE ABOUT THE ROLE

As an Asset Protection Officer at KFC UK&I, you will be part of the Asset Protection team focused primarily on supporting our front-line restaurants and operations teams in the security and loss prevention remits

This role will have significant impact on the business by ensuring efficient security measures and a financial controlled environment exists in our restaurants

Key Job Functions Include:

• Security & Crisis management – partner with the Security & Licensing manager to provide first line support in all situations where there are physical security risks/ breaches at restaurant level
• Develop and maintain expertise in proactive analysis and data interrogation to ensure trends of activity are identified and reported in a timely manner
• Analysis of restaurant KPI’s using business reporting tools such as Appriss, Atlas & RMF to identify outliers and key financial risks – which will include breaches of financial controls, errors & fraud.
• Lead investigations to identify fraudulent activity in restaurant through to prosecution where relevant
• Collate and present relevant information from multiple sources effectively, maximising systems capability and supporting prioritisation
• Manage the Late-Night Licensing compliance program with restaurant teams and undertake compliance visits as and when required
• Provide Asset Protection metrics, measurements, and management information for distribution
• Liaise with internal stakeholders to obtain relevant information/reports on a regular basis
• Develop and maintain relationships with the Police services and all relevant local authorities
• Build external group networking/partnerships to represent the business in relevant industry arena including police services
• Monitor /Manage the onward direction of sensitive intelligence data from external sources and build relevant internal communications which are restaurant ready
• Ensure activity/information is compliant with UK and Ireland regulations and law
• Manage the Secure Store/Appriss fraud management program and drive accountability within restaurant and business partners
• Analysis of delivery aggregator refunds reporting and related fraud management
• Project work to continually review, enhance and source in-restaurant security systems. This includes CCTV, Safes, Alarms, and any ad hoc security systems that may be added to a ‘security tool kit’
• Support the Tech and digital Asset Protection lead on tech and digital projects ensuring that new systems & Tech solutions are business ready mitigating risk from the outset
• Completing restaurant audits on a risk-based sample of restaurants to ensure compliance with financial policies and procedures
• Partner with security contractors including security/door supervisors and ensure operating standards are compliant with UK regulations and KFC standard requirements
• Coaching of Restaurant General Managers (RGM), Area Coaches and Franchise partners on management of security and cash controls within restaurants
• Providing out of hours emergency cover for the Asset Protection team (rotation basis)

WHO ARE WE LOOKING FOR?

EXPERIENCE

• 3 years management experience in a multi-unit retail or restaurant loss prevention role
• Good understanding of Data Protection (GDPR)
• Interviewing / investigation skills are highly regarded
• Loss Prevention & Security industry qualifications preferred
• Proficient in Microsoft Word, Excel, and PowerPoint

ABOUT YOU

• The ability to organise and prioritise a variety of tasks and follow tasks through to completion
• Written and oral communication skills that are of a very high calibre as you will be required to deal with senior management and our franchise partners on a regular basis
• The ability to cope under pressure to meet the demands of a busy workload
• A combination of attention to detail and understanding of the bigger picture
• Strong ethical standards and values, and high level of integrity and confidentiality
• Strong organisational and time management skills required
• An understanding of the UK criminal justice system
• The ability to conduct complex investigations and bring them to a successful conclusion up to and including prosecution
• An understanding of physical UK security standards
• Ability to work flexibly in line with business needs, will include some ad-hoc evening and weekend work
• Role includes UK & Ireland travel and a rotation of out of hours on call emergency Asset Protection cover

WHAT WE CAN OFFER YOU

REWARD, PROGRESSION AND LOTS OF RECOGNITION

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;

• Company and performance-related bonus
• Generous pension with up to 11% company contribution
• Private healthcare with the option to increase to include family cover
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
• Recharge Days - an additional 5 days per year to disconnect from our day-to-day (in addition to annual and bank holidays).
• After 5 years’ service, annual holiday allowance increases to 30 days
• Study support may be available for job-related qualifications
• Competitive parental leave and flexible return to work options
• Wellbeing Gift - £50 to invest in an app that will help your personal health and well-being
• Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership.
• Sanctus - 1:1 Mental Health coaching sessions.
• ‘Leave me the cluck alone time’ – an hour per day outside of your lunch break to step away from your screen.
• Virtual Commute -time blocked out in our diaries to give space without meetings to start and finish the day the most effective way.
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

That got you cluckin’ excited? Apply now- there might just be a seat for you at the Colonel’s table…

WHO ARE KFC?

Colonel Harland Sanders opened the first KFC in Corbin, Kentucky in 1938. He started with one store, 11 herbs and spices, and an idea. From there our incredible brand and product grew to what it is today.

KFC first came to the UK in 1965 with our first restaurant in Preston, Lancashire. Today we are a billion-pound business with over 900 restaurants run by our 28,000 restaurant team members. Our headquarters are based at the Restaurant Support Centre (RSC) in Woking, Surrey – a 24-minute train from Waterloo. Of the c.900 restaurants in the UK, 900 of our restaurants are owned and operated by 40 franchise partners; the remaining 50 are company owned and run.

We are proud to have received a number of accolades in recognition of our commitment to our employees, including being named as Britain’s Top Employer three years running. To work for KFC is to be part of one big family.

WHO ARE ‘YUM!’

KFC is one of the 3 brands operated by our parent company Yum! along with Pizza Hut and Taco Bell. We are the world’s largest restaurant group with over 40,000 restaurants across the globe.

Yum! isn’t your average Fortune 250 company. We like to do things a little differently. From our world-famous culture of fun and recognition to our focus on your career potential.

OUR CULTURE

BREAKTHROUGH RESULTS, TEAMWORK AND RECOGNITION

We believe that our success is driven by the power of our employees working in unison with a shared set of common goals and values. We are very proud that KFC UKI is recognised as a key market not only in terms of profit and innovation but also for the talent we grow and develop for Yum!.

We invest heavily in our people and helping them drive their personal development. As part of this we give each of our managers in the business the opportunity to go through Heartstyles. Heartstyles is a tool and strategy to measure and manage culture, building people’s self-awareness and helping them to transform their behaviours. This tool can then be used in coaching conversations you have with your team and line manager and to help build effective individual development plans.

We celebrate success every day and to us recognition is much more than just saying thank you- it is about really celebrating achievements, milestones and behaviours. One of the ways we do this is through our own personal recognition awards.

As an equal opportunity employer, we embrace individuality and diversity. We employ irrespective of background, age, ethnicity, colour, gender, disability, sexual or religious orientation and marital status.

MORE ABOUT THE ROLE

As an Asset Protection Officer at KFC UK&I, you will be part of the Asset Protection team focused primarily on supporting our front-line restaurants and operations teams in the security and loss prevention remits

This role will have significant impact on the business by ensuring efficient security measures and a financial controlled environment exists in our restaurants

Key Job Functions Include:

• Security & Crisis management – partner with the Security & Licensing manager to provide first line support in all situations where there are physical security risks/ breaches at restaurant level
• Develop and maintain expertise in proactive analysis and data interrogation to ensure trends of activity are identified and reported in a timely manner
• Analysis of restaurant KPI’s using business reporting tools such as Appriss, Atlas & RMF to identify outliers and key financial risks – which will include breaches of financial controls, errors & fraud.
• Lead investigations to identify fraudulent activity in restaurant through to prosecution where relevant
• Collate and present relevant information from multiple sources effectively, maximising systems capability and supporting prioritisation
• Manage the Late-Night Licensing compliance program with restaurant teams and undertake compliance visits as and when required
• Provide Asset Protection metrics, measurements, and management information for distribution
• Liaise with internal stakeholders to obtain relevant information/reports on a regular basis
• Develop and maintain relationships with the Police services and all relevant local authorities
• Build external group networking/partnerships to represent the business in relevant industry arena including police services
• Monitor /Manage the onward direction of sensitive intelligence data from external sources and build relevant internal communications which are restaurant ready
• Ensure activity/information is compliant with UK and Ireland regulations and law
• Manage the Secure Store/Appriss fraud management program and drive accountability within restaurant and business partners
• Analysis of delivery aggregator refunds reporting and related fraud management
• Project work to continually review, enhance and source in-restaurant security systems. This includes CCTV, Safes, Alarms, and any ad hoc security systems that may be added to a ‘security tool kit’
• Support the Tech and digital Asset Protection lead on tech and digital projects ensuring that new systems & Tech solutions are business ready mitigating risk from the outset
• Completing restaurant audits on a risk-based sample of restaurants to ensure compliance with financial policies and procedures
• Partner with security contractors including security/door supervisors and ensure operating standards are compliant with UK regulations and KFC standard requirements
• Coaching of Restaurant General Managers (RGM), Area Coaches and Franchise partners on management of security and cash controls within restaurants
• Providing out of hours emergency cover for the Asset Protection team (rotation basis)

WHO ARE WE LOOKING FOR?

EXPERIENCE

• 3 years management experience in a multi-unit retail or restaurant loss prevention role
• Good understanding of Data Protection (GDPR)
• Interviewing / investigation skills are highly regarded
• Loss Prevention & Security industry qualifications preferred
• Proficient in Microsoft Word, Excel, and PowerPoint

ABOUT YOU

• The ability to organise and prioritise a variety of tasks and follow tasks through to completion
• Written and oral communication skills that are of a very high calibre as you will be required to deal with senior management and our franchise partners on a regular basis
• The ability to cope under pressure to meet the demands of a busy workload
• A combination of attention to detail and understanding of the bigger picture
• Strong ethical standards and values, and high level of integrity and confidentiality
• Strong organisational and time management skills required
• An understanding of the UK criminal justice system
• The ability to conduct complex investigations and bring them to a successful conclusion up to and including prosecution
• An understanding of physical UK security standards
• Ability to work flexibly in line with business needs, will include some ad-hoc evening and weekend work
• Role includes UK & Ireland travel and a rotation of out of hours on call emergency Asset Protection cover

WHAT WE CAN OFFER YOU

REWARD, PROGRESSION AND LOTS OF RECOGNITION

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;

• Company and performance-related bonus
• Generous pension with up to 11% company contribution
• Private healthcare with the option to increase to include family cover
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
• Recharge Days - an additional 5 days per year to disconnect from our day-to-day (in addition to annual and bank holidays).
• After 5 years’ service, annual holiday allowance increases to 30 days
• Study support may be available for job-related qualifications
• Competitive parental leave and flexible return to work options
• Wellbeing Gift - £50 to invest in an app that will help your personal health and well-being
• Wellbeing Reimbursement - A fund to claim back costs throughout the year that support your well-being such as vitamins subscriptions, language lessons, gym membership.
• Sanctus - 1:1 Mental Health coaching sessions.
• ‘Leave me the cluck alone time’ – an hour per day outside of your lunch break to step away from your screen.
• Virtual Commute -time blocked out in our diaries to give space without meetings to start and finish the day the most effective way.
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

That got you cluckin’ excited? Apply now- there might just be a seat for you at the Colonel’s table…