This really is an exciting opportunity to join the Flat Cap team as part of our service team, in our group of boutique hotels inclusive of bars, restaurants and corporate space. The staff benefits and reward schemes are second to none. We provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled colleagues.

General description of your role:

To uplift the dining experience for our customers by Providing excellent customer service and by ensuring the appearance of the restaurant meets hotel expectations. You will be responsible for taking customer orders and delivering food and beverages, making menu recommendations, answering questions and sharing additional information with restaurant patrons.

What’s in it for you?

Pay

• Up to £12 per hour (Dependent On Experience) + Tronc (that’s your card tips paid into your bank)
• Company Pension Scheme
• Entitlement to Cash TIPS

Benefits

• 28 days holiday inclusive of Bank Holidays and an extra birthday holiday day
• Company Pension Scheme
• Tips and tronc system
• Up to 50% Off Room Rates across the FC group
• Weekly ‘friends and family’ discounted nights every Sunday evening with up to 40% off food & drink from 6pm;
• An Employee Assistance Programme (EAP) through Hospitality Action
• Cycle to work scheme
• Investment in training and development across the business. Internal and external masterclass sessions and bi-weekly life skill sessions run by the senior management team and various invited guest speakers.
• Discounted Gym Memberships for all Flat Cap colleagues at gym venues in each area surrounding our venues;

• Wage Stream, your key to financial freedom. You have the power to access a portion of your earned wages whenever you need them, without any hassle. No more stressing about bills, emergencies, or even treating yourself to something special. We give you the flexibility to take control of your finances, on your terms

Career Progression

• Ongoing professional training & development
• Opportunity to progress within the company
• Flat Cap Academy

About you…

The experience and knowledge we are looking for from the Service Team include -

• Confident and outgoing with a passion for food and drink.
• Obsessed with delivering amazing customer experiences.
• Flexible to work weekdays, evenings, and weekends.
• Organised and able to work under time pressures.
• Ability to take ownership and initiative.

About us…

• A group of independently owned Hotels in the heart of Cheshire
• Hotel Catey award winner for 'Restaurant Team of the Year'!
• A company where individuality, personality and diversity are encouraged, and loyalty is rewarded
• Working in highly regarded locations that are featured across many high-profile platforms and the opportunity to work with people across the media and sports world

What’s Involved?

Food & Beverage Server:

• Take and serve food and drink orders.
• Have complete knowledge of all items on our menus and suggest menu items where appropriate.
• Upsell additional products where appropriate.
• Provide excellent customer service to all our guests.
• Prepare tables by setting up linens, silverware and glasses.
• Communicate order details with the kitchen and bar teams.
• Arrange table settings and maintain a tidy dining area.
• Follow all relevant health and safety regulations.

Would you like to join the Flat Cap Group and make a lifelong career where you can genuinely contribute to a growing company. Apply now!

This really is an exciting opportunity to join the Flat Cap team as part of our service team, in our group of boutique hotels inclusive of bars, restaurants and corporate space. The staff benefits and reward schemes are second to none. We provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled colleagues.

General description of your role:

To uplift the dining experience for our customers by Providing excellent customer service and by ensuring the appearance of the restaurant meets hotel expectations. You will be responsible for taking customer orders and delivering food and beverages, making menu recommendations, answering questions and sharing additional information with restaurant patrons.

What’s in it for you?

Pay

• Up to £12 per hour (Dependent On Experience) + Tronc (that’s your card tips paid into your bank)
• Company Pension Scheme
• Entitlement to Cash TIPS

Benefits

• 28 days holiday inclusive of Bank Holidays and an extra birthday holiday day
• Company Pension Scheme
• Tips and tronc system
• Up to 50% Off Room Rates across the FC group
• Weekly ‘friends and family’ discounted nights every Sunday evening with up to 40% off food & drink from 6pm;
• An Employee Assistance Programme (EAP) through Hospitality Action
• Cycle to work scheme
• Investment in training and development across the business. Internal and external masterclass sessions and bi-weekly life skill sessions run by the senior management team and various invited guest speakers.
• Discounted Gym Memberships for all Flat Cap colleagues at gym venues in each area surrounding our venues;

• Wage Stream, your key to financial freedom. You have the power to access a portion of your earned wages whenever you need them, without any hassle. No more stressing about bills, emergencies, or even treating yourself to something special. We give you the flexibility to take control of your finances, on your terms

Career Progression

• Ongoing professional training & development
• Opportunity to progress within the company
• Flat Cap Academy

About you…

The experience and knowledge we are looking for from the Service Team include -

• Confident and outgoing with a passion for food and drink.
• Obsessed with delivering amazing customer experiences.
• Flexible to work weekdays, evenings, and weekends.
• Organised and able to work under time pressures.
• Ability to take ownership and initiative.

About us…

• A group of independently owned Hotels in the heart of Cheshire
• Hotel Catey award winner for 'Restaurant Team of the Year'!
• A company where individuality, personality and diversity are encouraged, and loyalty is rewarded
• Working in highly regarded locations that are featured across many high-profile platforms and the opportunity to work with people across the media and sports world

What’s Involved?

Food & Beverage Server:

• Take and serve food and drink orders.
• Have complete knowledge of all items on our menus and suggest menu items where appropriate.
• Upsell additional products where appropriate.
• Provide excellent customer service to all our guests.
• Prepare tables by setting up linens, silverware and glasses.
• Communicate order details with the kitchen and bar teams.
• Arrange table settings and maintain a tidy dining area.
• Follow all relevant health and safety regulations.

Would you like to join the Flat Cap Group and make a lifelong career where you can genuinely contribute to a growing company. Apply now!