Food and Beverage Assistant

About the Role

Are you warm, enthusiastic and passionate about creating memorable guest experiences? We are looking for a Food and Beverage Assistant to join our team at The Torridon, a world-leading hotel in a place like no other. This is a fantastic opportunity for someone who enjoys working with people, takes pride in high standards and wants to develop their skills in luxury hospitality.

What You’ll Be Doing Guest Service

·       Welcome guests warmly and deliver friendly, attentive food and beverage service across our restaurants, bars, lounges, room service and events.

·       Help create incredible memories by anticipating guest needs and making every guest feel special.

·       Learn about our menus, drinks, allergens, dietary requirements and daily specials so you can speak with confidence.

·       Support smooth service by working closely with colleagues across Food and Beverage, Kitchen, Front of House, Housekeeping and Maintenance.

·       Respond professionally to guest questions, feedback and requests, escalating where needed.

Teamwork and Daily Operations

·       Work positively with colleagues to create a supportive, respectful and inclusive team environment.

·       Prepare, set up and clear down service areas so they are clean, organised and ready for guests.

·       Use quieter periods productively by restocking, polishing, cleaning and completing service checks.

·       Support private dining, events, exclusive-use stays and other operational needs as directed.

·       Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

About You

·       You are friendly, reliable and enjoy working with people.

·       You have a positive attitude and a genuine willingness to learn.

·       You take pride in high standards, attention to detail and personal presentation.

·       You stay calm, organised and helpful during busy service periods.

·       You are interested in food, drink, guest service and luxury hospitality.

·       Previous hospitality, restaurant, bar or customer service experience is desirable, but not essential.

·       You are able to work flexibly, including evenings, weekends and bank holidays as required.

Qualifications and Training

·       No formal qualifications are essential; full training will be provided.

·       Previous experience in hospitality, restaurant, bar or customer service work is desirable.

·       A food hygiene qualification is helpful but not essential.

·       Candidates must be willing to complete required training, including food safety, allergen awareness, health and safety, licensing and service standards.

·       Good spoken English and confident communication skills are important for guest-facing service.

·       Candidates must have the right to work in the UK.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for someone who can bring our values to life every day: Daring, Driven, Passion and Integrity. You will be friendly, aspirational, honest and willing to challenge yourself to keep learning and improving.

Why Join Us?

·       Be part of a supportive team in a five-star hospitality environment.

·       Develop practical food and beverage skills while learning from experienced colleagues.

·       Work in one of Scotland’s most beautiful Highland locations.

·       Contribute to a guest experience that is friendly, faultless and memorable.

·       Join a business that values sustainability, teamwork and continuous improvement.

How to Apply

If you are passionate about hospitality and would like to be part of The Torridon team, we would love to hear from you. Please send your CV and a short covering note telling us why you are interested in the Food and Beverage Assistant role.

About the Role

Are you warm, enthusiastic and passionate about creating memorable guest experiences? We are looking for a Food and Beverage Assistant to join our team at The Torridon, a world-leading hotel in a place like no other. This is a fantastic opportunity for someone who enjoys working with people, takes pride in high standards and wants to develop their skills in luxury hospitality.

What You’ll Be Doing Guest Service

·       Welcome guests warmly and deliver friendly, attentive food and beverage service across our restaurants, bars, lounges, room service and events.

·       Help create incredible memories by anticipating guest needs and making every guest feel special.

·       Learn about our menus, drinks, allergens, dietary requirements and daily specials so you can speak with confidence.

·       Support smooth service by working closely with colleagues across Food and Beverage, Kitchen, Front of House, Housekeeping and Maintenance.

·       Respond professionally to guest questions, feedback and requests, escalating where needed.

Teamwork and Daily Operations

·       Work positively with colleagues to create a supportive, respectful and inclusive team environment.

·       Prepare, set up and clear down service areas so they are clean, organised and ready for guests.

·       Use quieter periods productively by restocking, polishing, cleaning and completing service checks.

·       Support private dining, events, exclusive-use stays and other operational needs as directed.

·       Follow health, safety, hygiene, food safety, allergen and licensing procedures at all times.

About You

·       You are friendly, reliable and enjoy working with people.

·       You have a positive attitude and a genuine willingness to learn.

·       You take pride in high standards, attention to detail and personal presentation.

·       You stay calm, organised and helpful during busy service periods.

·       You are interested in food, drink, guest service and luxury hospitality.

·       Previous hospitality, restaurant, bar or customer service experience is desirable, but not essential.

·       You are able to work flexibly, including evenings, weekends and bank holidays as required.

Qualifications and Training

·       No formal qualifications are essential; full training will be provided.

·       Previous experience in hospitality, restaurant, bar or customer service work is desirable.

·       A food hygiene qualification is helpful but not essential.

·       Candidates must be willing to complete required training, including food safety, allergen awareness, health and safety, licensing and service standards.

·       Good spoken English and confident communication skills are important for guest-facing service.

·       Candidates must have the right to work in the UK.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for someone who can bring our values to life every day: Daring, Driven, Passion and Integrity. You will be friendly, aspirational, honest and willing to challenge yourself to keep learning and improving.

Why Join Us?

·       Be part of a supportive team in a five-star hospitality environment.

·       Develop practical food and beverage skills while learning from experienced colleagues.

·       Work in one of Scotland’s most beautiful Highland locations.

·       Contribute to a guest experience that is friendly, faultless and memorable.

·       Join a business that values sustainability, teamwork and continuous improvement.

How to Apply

If you are passionate about hospitality and would like to be part of The Torridon team, we would love to hear from you. Please send your CV and a short covering note telling us why you are interested in the Food and Beverage Assistant role.