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Waiter
NoMad Hotel
Waiter
NoMad Hotel
Full Time
2
Years
Experience
Up to £17.4 / Hour
Waiter
NoMad Hotel
Full Time
2
Years
Experience
Up to £17.4 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Description
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
OVERVIEW OF ROLE
We are looking for enthusiastic waiter/waitress to join our team!
Ideal waiter candidate must have passion for excellent service, experience from high calibre restaurant/hotel, and able to work under fast-paced environment. Must be flexible and available to work according to business need.
EXPECTATIONS
Waiters are expected to:
- Be professional at all the times
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bringing them to life through each and every interaction.
MAIN DUTIES &RESPONSIBILITIES
The main responsibilities of the Waiter are summarised below, the list is not exhaustive:
- Waiters are responsible for greeting and communicating warmly with all guests in the space. They deliver beverage and food menus, process orders into Micros and maintain a high standard of service throughout a guest’s visit. They know all well spirits and spirit brands featured in our bars. They can speak to the structure of our food and cocktail menus, ingredients, methods, allergens and presentations of all dishes and drinks served.
- They know all our wines by the glass on offer and can discuss major wine regions, climates, terroir and styles of wine, making confident recommendations. They are well-versed in wine service protocols and glass pouring levels. They have an elevated knowledge of beer and cider styles around the world in addition to our beers on offer.
- Waiters set up the floor for service, ensure waiter stations are well stocked and all tools needed to execute service are available. They are responsible for maintaining glassware and assisting in any reasonable tasks as directed by the business needs.
- Waiters must be able to explain and discuss all food dishes and beverage options, as well as have a full understanding of traffic patterns, position numbers, section plans, and working with the team on site to deliver an informed and expert service to all guests.
- Follow any other reasonable requests and instructions from F&B Management where appropriate.
WHAT WE OFFER
- £700 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Great hotel discounts in all Hilton properties
- Private Health Care
- Guest Experience Stay
- Wagestream
- £20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
OVERVIEW OF ROLE
We are looking for enthusiastic waiter/waitress to join our team!
Ideal waiter candidate must have passion for excellent service, experience from high calibre restaurant/hotel, and able to work under fast-paced environment. Must be flexible and available to work according to business need.
EXPECTATIONS
Waiters are expected to:
- Be professional at all the times
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bringing them to life through each and every interaction.
MAIN DUTIES &RESPONSIBILITIES
The main responsibilities of the Waiter are summarised below, the list is not exhaustive:
- Waiters are responsible for greeting and communicating warmly with all guests in the space. They deliver beverage and food menus, process orders into Micros and maintain a high standard of service throughout a guest’s visit. They know all well spirits and spirit brands featured in our bars. They can speak to the structure of our food and cocktail menus, ingredients, methods, allergens and presentations of all dishes and drinks served.
- They know all our wines by the glass on offer and can discuss major wine regions, climates, terroir and styles of wine, making confident recommendations. They are well-versed in wine service protocols and glass pouring levels. They have an elevated knowledge of beer and cider styles around the world in addition to our beers on offer.
- Waiters set up the floor for service, ensure waiter stations are well stocked and all tools needed to execute service are available. They are responsible for maintaining glassware and assisting in any reasonable tasks as directed by the business needs.
- Waiters must be able to explain and discuss all food dishes and beverage options, as well as have a full understanding of traffic patterns, position numbers, section plans, and working with the team on site to deliver an informed and expert service to all guests.
- Follow any other reasonable requests and instructions from F&B Management where appropriate.
WHAT WE OFFER
- £700 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Your birthday off (paid) after one year of service
- Great hotel discounts in all Hilton properties
- Private Health Care
- Guest Experience Stay
- Wagestream
- £20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
Waiter
Full Time
2
Years
Experience
Up to £17.4 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
28 Bow St, London, WC2E 7AW, United Kingdom