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Hostess/Host
NoMad Hotel
Hostess/Host
NoMad Hotel
Full Time
1
Year
Experience
£16.9 / Hour
Hostess/Host
NoMad Hotel
Full Time
1
Year
Experience
£16.9 / Hour
Skills
Open Table
Fast-Paced Experience
Guest Services
Description
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
THE ROLE - HOST/HOSTESS
We are looking for friendly and professional hostess/host to join our dining room team! Our host team is essentially our brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. The hostess/host is someone who has a natural ease with guests, is passionate about hospitality and willing to create a memorable experience to each and every guest.
Ideal candidate must experience working as hostess/host or restaurant receptionist from a fast-pace and high-calibre restaurant.
EXPECTATIONS
The Host is expected to:
- Be professional at all the times
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bringing them to life through each and every interaction.
RESPONSIBILITIES
- Full and comprehensive knowledge of the OpenTable reservations system
- In-depth knowledge of each outlet within the venue including table capacities, procedures, and team dynamics
- Comprehensive understanding of both the company and the building’s history
- 100-level knowledge of all beverage menus
- 100-level knowledge of all food menus
- Be the face of the outlet by greeting and leading the guests to their appropriate table or bar seating.
- Facilitating all guest requests where possible, and finding the “yes” where not possible.
- Aiding and assisting the Guest Relations team with any requests made by the guest and ensuring effective communication cross all deparmtents.
- Following reasonable instructions and requests made by management, including Maître D.
WHAT WE OFFER
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Wagestream
- Your birthday off (paid) after one year of service
- Hotel discount
- Private Health Care
- Experience Stay - including breakfast
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
- £20 Uber ride when finishing after 1am
Please note whilst we wish we
could respond to all applicants, only those candidates shortlisted will be
contacted.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
THE ROLE - HOST/HOSTESS
We are looking for friendly and professional hostess/host to join our dining room team! Our host team is essentially our brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. The hostess/host is someone who has a natural ease with guests, is passionate about hospitality and willing to create a memorable experience to each and every guest.
Ideal candidate must experience working as hostess/host or restaurant receptionist from a fast-pace and high-calibre restaurant.
EXPECTATIONS
The Host is expected to:
- Be professional at all the times
- Be a positive ambassador of The NoMad throughout your professional career with us.
- Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
- To role model The NoMad values, and bringing them to life through each and every interaction.
RESPONSIBILITIES
- Full and comprehensive knowledge of the OpenTable reservations system
- In-depth knowledge of each outlet within the venue including table capacities, procedures, and team dynamics
- Comprehensive understanding of both the company and the building’s history
- 100-level knowledge of all beverage menus
- 100-level knowledge of all food menus
- Be the face of the outlet by greeting and leading the guests to their appropriate table or bar seating.
- Facilitating all guest requests where possible, and finding the “yes” where not possible.
- Aiding and assisting the Guest Relations team with any requests made by the guest and ensuring effective communication cross all deparmtents.
- Following reasonable instructions and requests made by management, including Maître D.
WHAT WE OFFER
- £750 Refer a Friend Scheme
- 50% Employee discount in F&B outlets
- Pension Scheme
- Complimentary family meal and quality coffee/hot drinks whilst on duty
- Growing team with great training and progression opportunity
- Straight shifts (no splits)
- Paid break and annual leave
- Good work/life balance
- Wagestream
- Your birthday off (paid) after one year of service
- Hotel discount
- Private Health Care
- Experience Stay - including breakfast
- 5 days of paid sick leave for every rolling 12 months
- Additional holiday for each completed year of service
- £20 Uber ride when finishing after 1am
Please note whilst we wish we
could respond to all applicants, only those candidates shortlisted will be
contacted.
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Hostess/Host
Full Time
1
Year
Experience
£16.9 / Hour
Skills
Open Table
Fast-Paced Experience
Guest Services
28 Bow St, London, WC2E 7AW, United Kingdom