An elegant country hotel promising a memorable retreat nestled on the edge of the vibrant village of Brockenhurst in the heart of the New Forest, Forest Park Country Hotel is one of the New Forest’s iconic  country hotels. Combining timeless charm, boutique accommodation, exceptional food and drink, and gracious hospitality, we create unforgettable stays for discerning travellers seeking a peaceful woodland escape.

Part of The Coaching Inn Group — proudly named Which? Hotel Group of the Year in the large hotel chains category — we are passionate about delivering hospitality from the heart through our outstanding people and characterful properties.

We are now looking for an experienced and passionate Head Housekeeper to lead our housekeeping team and help maintain the exceptional standards our guests expect.

As Head Housekeeper, you will take pride in ensuring every part of the hotel reflects the elegance, comfort, and attention to detail that defines Forest Park Country Hotel. You will lead and inspire the housekeeping team while maintaining the highest standards of cleanliness throughout our guest bedrooms and public areas.

• Lead, motivate, and manage the housekeeping team
• Ensure all guest rooms and public areas are cleaned and presented to exceptional standards
• Manage housekeeping rotas and daily task allocation
• Conduct room inspections and quality checks
• Monitor stock levels and order housekeeping supplies
• Support recruitment, training, and development within the department
• Ensure health, safety, and hygiene standards are consistently followed
• Work closely with Reception and Maintenance teams to deliver a seamless guest experience

We are looking for someone who:

• Has previous experience in a Head Housekeeper or senior housekeeping role within hospitality
• Demonstrates excellent leadership and organisational skills
• Has exceptional attention to detail
• Takes pride in delivering high standards
• Works well under pressure in a fast-paced environment
• Is friendly, approachable, and passionate about hospitality
• Shares our people-focused and family-oriented culture

At The Coaching Inn Group, our people are at the heart of everything we do. Wherever you stay with us, you’ll find warm welcomes, genuine hospitality, and teams who care deeply about creating memorable guest experiences.

• Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development? Award winning career development programmes
• Reward? We have fantastic Hero of the month and Hero of the year schemes
• Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different? Annual stay for £1 offer
• Personal support? Employee assistance programme and wellbeing support

This is an exciting opportunity to join an award-winning hotel group within one of the New Forest’s most historic and beautiful country hotels.

An elegant country hotel promising a memorable retreat nestled on the edge of the vibrant village of Brockenhurst in the heart of the New Forest, Forest Park Country Hotel is one of the New Forest’s iconic  country hotels. Combining timeless charm, boutique accommodation, exceptional food and drink, and gracious hospitality, we create unforgettable stays for discerning travellers seeking a peaceful woodland escape.

Part of The Coaching Inn Group — proudly named Which? Hotel Group of the Year in the large hotel chains category — we are passionate about delivering hospitality from the heart through our outstanding people and characterful properties.

We are now looking for an experienced and passionate Head Housekeeper to lead our housekeeping team and help maintain the exceptional standards our guests expect.

As Head Housekeeper, you will take pride in ensuring every part of the hotel reflects the elegance, comfort, and attention to detail that defines Forest Park Country Hotel. You will lead and inspire the housekeeping team while maintaining the highest standards of cleanliness throughout our guest bedrooms and public areas.

• Lead, motivate, and manage the housekeeping team
• Ensure all guest rooms and public areas are cleaned and presented to exceptional standards
• Manage housekeeping rotas and daily task allocation
• Conduct room inspections and quality checks
• Monitor stock levels and order housekeeping supplies
• Support recruitment, training, and development within the department
• Ensure health, safety, and hygiene standards are consistently followed
• Work closely with Reception and Maintenance teams to deliver a seamless guest experience

We are looking for someone who:

• Has previous experience in a Head Housekeeper or senior housekeeping role within hospitality
• Demonstrates excellent leadership and organisational skills
• Has exceptional attention to detail
• Takes pride in delivering high standards
• Works well under pressure in a fast-paced environment
• Is friendly, approachable, and passionate about hospitality
• Shares our people-focused and family-oriented culture

At The Coaching Inn Group, our people are at the heart of everything we do. Wherever you stay with us, you’ll find warm welcomes, genuine hospitality, and teams who care deeply about creating memorable guest experiences.

• Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development? Award winning career development programmes
• Reward? We have fantastic Hero of the month and Hero of the year schemes
• Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different? Annual stay for £1 offer
• Personal support? Employee assistance programme and wellbeing support

This is an exciting opportunity to join an award-winning hotel group within one of the New Forest’s most historic and beautiful country hotels.