The NICI Newquay is an exciting new luxury coastal resort opening in summer 2026, bringing a vibrant lifestyle-hotel concept to the Cornish coast. The hotel is transforming the historic former Hotel Victoria into a stylish destination overlooking the Atlantic Ocean.

The property will feature around 82 guest rooms, a spa with a 20-metre indoor pool, thermal suite and treatment rooms, a gym, and vibrant restaurants including the Italian-inspired Amalfi’s and the relaxed beach café Tucker Rocks.

This new hotel is inspired by the success of the flagship The NICI, a luxury boutique resort that opened after a major refurbishment and introduced a Miami-style beach-club atmosphere with spa, outdoor pool, restaurants and premium guest experiences.

The Newquay property will replicate this relaxed yet high-end hospitality style, creating a luxury lifestyle destination with a strong focus on guest service, atmosphere, and memorable experiences.

Job Overview

The Porter plays a key role in delivering an outstanding guest experience from the moment guests arrive. As one of the first team members guests meet, you will provide a warm welcome, assist with luggage and transportation, and support the Front Office team to ensure smooth daily operations.

This role is ideal for someone passionate about hospitality who enjoys interacting with guests and being part of a dynamic new hotel opening.

Key Responsibilities

• Welcome guests on arrival and assist with luggage to and from rooms
• Escort guests to their rooms and explain hotel facilities and services
• Maintain a welcoming and professional presence at the hotel entrance and lobby
• Assist with guest requests including directions, taxis, and local recommendations
• Handle guest deliveries, packages, and messages promptly
• Maintain luggage storage areas in an organised and secure condition
• Support the reception and concierge teams during busy periods
• Ensure the lobby and entrance areas are clean, tidy, and presentable at all times
• Follow hotel health, safety, and security procedures

Requirements

• Friendly, positive and professional attitude
• Strong communication and customer service skills
• Physically able to lift and move luggage
• Flexible availability including evenings, weekends and holidays
• Previous hospitality experience is desirable but not essential

Skills & Personal Qualities

• Passion for guest service and hospitality
• Team player with a proactive approach
• Good attention to detail
• Ability to work in a fast-paced luxury hotel environment
• Knowledge of the local Newquay area is an advantage

Why Join Us

• Be part of an exciting new luxury hotel opening
• Work in a dynamic lifestyle hospitality brand
• Opportunities for career development within the NICI group
• Staff benefits, meals on duty and employee discounts

The NICI Newquay is an exciting new luxury coastal resort opening in summer 2026, bringing a vibrant lifestyle-hotel concept to the Cornish coast. The hotel is transforming the historic former Hotel Victoria into a stylish destination overlooking the Atlantic Ocean.

The property will feature around 82 guest rooms, a spa with a 20-metre indoor pool, thermal suite and treatment rooms, a gym, and vibrant restaurants including the Italian-inspired Amalfi’s and the relaxed beach café Tucker Rocks.

This new hotel is inspired by the success of the flagship The NICI, a luxury boutique resort that opened after a major refurbishment and introduced a Miami-style beach-club atmosphere with spa, outdoor pool, restaurants and premium guest experiences.

The Newquay property will replicate this relaxed yet high-end hospitality style, creating a luxury lifestyle destination with a strong focus on guest service, atmosphere, and memorable experiences.

Job Overview

The Porter plays a key role in delivering an outstanding guest experience from the moment guests arrive. As one of the first team members guests meet, you will provide a warm welcome, assist with luggage and transportation, and support the Front Office team to ensure smooth daily operations.

This role is ideal for someone passionate about hospitality who enjoys interacting with guests and being part of a dynamic new hotel opening.

Key Responsibilities

• Welcome guests on arrival and assist with luggage to and from rooms
• Escort guests to their rooms and explain hotel facilities and services
• Maintain a welcoming and professional presence at the hotel entrance and lobby
• Assist with guest requests including directions, taxis, and local recommendations
• Handle guest deliveries, packages, and messages promptly
• Maintain luggage storage areas in an organised and secure condition
• Support the reception and concierge teams during busy periods
• Ensure the lobby and entrance areas are clean, tidy, and presentable at all times
• Follow hotel health, safety, and security procedures

Requirements

• Friendly, positive and professional attitude
• Strong communication and customer service skills
• Physically able to lift and move luggage
• Flexible availability including evenings, weekends and holidays
• Previous hospitality experience is desirable but not essential

Skills & Personal Qualities

• Passion for guest service and hospitality
• Team player with a proactive approach
• Good attention to detail
• Ability to work in a fast-paced luxury hotel environment
• Knowledge of the local Newquay area is an advantage

Why Join Us

• Be part of an exciting new luxury hotel opening
• Work in a dynamic lifestyle hospitality brand
• Opportunities for career development within the NICI group
• Staff benefits, meals on duty and employee discounts