Employee Records
Front of House Manager
Future Inn Cardiff
Full Time
2 Years Experience
Coins Icon Competitive salary
Front of House Manager
Future Inn Cardiff

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
Front of House Experience
Leadership
Customer Service
Microsoft Office
Fluent in English
PMS Systems
Description


All staff within our company are offered the following benefits:

  • Generously discounted stays in any of our hotels
  • Comprehensive training programme designed to unlock your potential
  • Food on shift
  • 50% discount on food for you and up to 3 guests in any of our restaurants
  • Opportunity to win staff of the month
  • Pay bonus for long service
  • £150 for referring a friend to work with us

The Role

We are currently looking for a Front of House Manager. You will be reporting directly to the General Manager and have full responsibility for the Front of House Department.

Responsible for overseeing the operational outlets of the Front Office department, ensuring team members are focused on providing the ultimate guest service experience for all customers by maintaining high department standards. As Front of House Manager you will be responsible for overseeing the Front Office Department on a shift basis ensuring all operations are running smoothly. 

Friendly disposition with clear spoken English. As Front of House Manager you will be dealing with day to day customer’s reviews, requests and complaints. 

The ideal candidate will already be a Hotel Duty Manager.

You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently.

Our hotels and conference centres are busy establishments, therefore this is very much a hands on role.

If you are interested in this position please submit your CV online

A copy of our privacy notice can be found on our website


All staff within our company are offered the following benefits:

  • Generously discounted stays in any of our hotels
  • Comprehensive training programme designed to unlock your potential
  • Food on shift
  • 50% discount on food for you and up to 3 guests in any of our restaurants
  • Opportunity to win staff of the month
  • Pay bonus for long service
  • £150 for referring a friend to work with us

The Role

We are currently looking for a Front of House Manager. You will be reporting directly to the General Manager and have full responsibility for the Front of House Department.

Responsible for overseeing the operational outlets of the Front Office department, ensuring team members are focused on providing the ultimate guest service experience for all customers by maintaining high department standards. As Front of House Manager you will be responsible for overseeing the Front Office Department on a shift basis ensuring all operations are running smoothly. 

Friendly disposition with clear spoken English. As Front of House Manager you will be dealing with day to day customer’s reviews, requests and complaints. 

The ideal candidate will already be a Hotel Duty Manager.

You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently.

Our hotels and conference centres are busy establishments, therefore this is very much a hands on role.

If you are interested in this position please submit your CV online

A copy of our privacy notice can be found on our website