Hampton by Hilton Newcastle is recruiting a part-time Guest Service Assistant. 

The perfect candidate will have experience in the hospitality industry, ideally having worked in a hotel, bar or restaurant. The shifts are variable and can be 8 hour or 12 hours between 7am and 11pm. This role is for 16-24 hours per week across 2 or 3 shifts and will include midweek, weekends and bank holidays.

We want a confident communicator who brings personality and shine to our team.  

Main Roles & Responsibilities

• Working across all departments of the hotel including reception, bar & kitchen.
• Manage hotel room inventory & checking guests in/out.
• Managing bills & payments.
• Helping guests & creating positive experiences.
• Prepare and serve food from a limited simple menu. 
• Serving alcohol, soft drinks, hot drinks & snacks.
• Follow all food safety, licensing and health and safety policies to work safely

 You will have 'Hamptonality' 

• Great energy and a can-do attitude.
• Great team player, and you love chatting with guests.
• Skilled multitasker who can balance hard work with great service.
• Clear communicator fluent in English (and other languages a plus!)

 Useful Experience

• Hotel reception or similar experience in the hospitality industry 
• Knowledge of hotel reservation systems
• Knowledge of Food Safety & Licensing laws

 Perks

• Permanent contract with salary exceeding national living wage.
• Paid breaks for shifts that exceed 6 hours.
• Access to Hilton Team Member Travel Program, giving discounted stays across 7,000+ hotels worldwide
• Hilton University platform and FLOW for all training requirements.
• Access to WeCare app – a solution designed to support your mental, physical, social and financial wellbeing, providing access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more
• BHN Extras! - which includes bYond prepaid shopping card; Cycle to Work Scheme, and Discounted Digital Gift cards. 

 If this sounds like the job for you, please get in touch!

Hampton by Hilton Newcastle is recruiting a part-time Guest Service Assistant. 

The perfect candidate will have experience in the hospitality industry, ideally having worked in a hotel, bar or restaurant. The shifts are variable and can be 8 hour or 12 hours between 7am and 11pm. This role is for 16-24 hours per week across 2 or 3 shifts and will include midweek, weekends and bank holidays.

We want a confident communicator who brings personality and shine to our team.  

Main Roles & Responsibilities

• Working across all departments of the hotel including reception, bar & kitchen.
• Manage hotel room inventory & checking guests in/out.
• Managing bills & payments.
• Helping guests & creating positive experiences.
• Prepare and serve food from a limited simple menu. 
• Serving alcohol, soft drinks, hot drinks & snacks.
• Follow all food safety, licensing and health and safety policies to work safely

 You will have 'Hamptonality' 

• Great energy and a can-do attitude.
• Great team player, and you love chatting with guests.
• Skilled multitasker who can balance hard work with great service.
• Clear communicator fluent in English (and other languages a plus!)

 Useful Experience

• Hotel reception or similar experience in the hospitality industry 
• Knowledge of hotel reservation systems
• Knowledge of Food Safety & Licensing laws

 Perks

• Permanent contract with salary exceeding national living wage.
• Paid breaks for shifts that exceed 6 hours.
• Access to Hilton Team Member Travel Program, giving discounted stays across 7,000+ hotels worldwide
• Hilton University platform and FLOW for all training requirements.
• Access to WeCare app – a solution designed to support your mental, physical, social and financial wellbeing, providing access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more
• BHN Extras! - which includes bYond prepaid shopping card; Cycle to Work Scheme, and Discounted Digital Gift cards. 

 If this sounds like the job for you, please get in touch!