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Receptionist
The Grand Hotel Leicester
Receptionist
The Grand Hotel Leicester
Part Time
1
Year
Experience
£12.52 / Hour
Part Time
1
Year
Experience
£12.52 / Hour
Skills
Team player
Communication skills
Customer focused
Description
The Grand Hotel Leicester by the Unlimited Collection is seeking a engaging Receptionist with a passion for service excellence.
You will report to the Front Office Manager, working towards providing our guests with memorable experiences of the city.
The Receptionist will be responsible for:
Giving our guests a memorable welcome and lasting impression
Providing exceptional service by demonstrating full knowledge of our products, services and facilities
Ensuring that the daily task list is completed effectively
Working collaboratively with your colleagues to deliver captivating experiences
Taking initiative in accommodating our guests needs in a resourceful manner
To be successful in the role of Receptionist, we require:
Excellent guest engagement skills
An ability to bring the guest experience to life throughout the hotel
Willingness to learn and work with IT systems quickly
The ability to communicate and organize yourself in line with different guest expectations
A good command of English is essential, a second language is advantageous
Working with us provides the following benefits to you:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Staff incentives when you and the team perform
About Us
The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
The Grand Hotel Leicester by the Unlimited Collection is seeking a engaging Receptionist with a passion for service excellence.
You will report to the Front Office Manager, working towards providing our guests with memorable experiences of the city.
The Receptionist will be responsible for:
Giving our guests a memorable welcome and lasting impression
Providing exceptional service by demonstrating full knowledge of our products, services and facilities
Ensuring that the daily task list is completed effectively
Working collaboratively with your colleagues to deliver captivating experiences
Taking initiative in accommodating our guests needs in a resourceful manner
To be successful in the role of Receptionist, we require:
Excellent guest engagement skills
An ability to bring the guest experience to life throughout the hotel
Willingness to learn and work with IT systems quickly
The ability to communicate and organize yourself in line with different guest expectations
A good command of English is essential, a second language is advantageous
Working with us provides the following benefits to you:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Staff incentives when you and the team perform
About Us
The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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Receptionist
Part Time
1
Year
Experience
£12.52 / Hour
Skills
Team player
Communication skills
Customer focused
This Job is no longer available
Granby Street, Leicester, LE1 6ES, United Kingdom