Full-Time Position (40 hours per week) – Night shifts typically working between 8:30 pm and 7:00 am, including weekends and bank holidays on a rota basis.

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose. We’re looking for a reliable and detail-oriented Night Auditor to become part of our Front Office family, ensuring seamless overnight operations and outstanding guest care.

Your role in our family:

• Provide a warm, professional welcome to guests during overnight hours
• Carry out night audit procedures, accounting and reconciliation procedures, including balancing daily transactions and reports
• Ensure accuracy of guest accounts, postings, and billing
• Handle late check-ins, early check-outs, and guest enquiries efficiently
• Maintain security and safety of guests and the property during the night
• Act as the main point of contact for guests and emergencies overnight
• Liaise closely with the evening Duty Manager to receive a full handover and prepare effectively for night operations
• Prepare reports for the morning Front Office and Management teams
• Maintain cleanliness and organisation of the Front Desk and lobby areas
• Carry out any required overnight security duties in a professional and vigilant manner
• Support other departments as required to ensure smooth overnight hotel operations

What would make you the perfect fit?

• Previous experience in a Night Auditor or Front Office role is preferable
• Strong numerical accuracy and attention to detail
• Excellent customer service and communication skills
• Professional integrity, reliability, and a calm, confident manner
• Ability to work independently and make sound decisions overnight
• Familiarity with Opera or similar hotel systems is a plus
• Flexibility to work night shifts, including weekends and holidays

The Best Bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Uniform provided
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments
• 10% discount on Spa products
• Introduce a friend at work bonus
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.

Full-Time Position (40 hours per week) – Night shifts typically working between 8:30 pm and 7:00 am, including weekends and bank holidays on a rota basis.

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose. We’re looking for a reliable and detail-oriented Night Auditor to become part of our Front Office family, ensuring seamless overnight operations and outstanding guest care.

Your role in our family:

• Provide a warm, professional welcome to guests during overnight hours
• Carry out night audit procedures, accounting and reconciliation procedures, including balancing daily transactions and reports
• Ensure accuracy of guest accounts, postings, and billing
• Handle late check-ins, early check-outs, and guest enquiries efficiently
• Maintain security and safety of guests and the property during the night
• Act as the main point of contact for guests and emergencies overnight
• Liaise closely with the evening Duty Manager to receive a full handover and prepare effectively for night operations
• Prepare reports for the morning Front Office and Management teams
• Maintain cleanliness and organisation of the Front Desk and lobby areas
• Carry out any required overnight security duties in a professional and vigilant manner
• Support other departments as required to ensure smooth overnight hotel operations

What would make you the perfect fit?

• Previous experience in a Night Auditor or Front Office role is preferable
• Strong numerical accuracy and attention to detail
• Excellent customer service and communication skills
• Professional integrity, reliability, and a calm, confident manner
• Ability to work independently and make sound decisions overnight
• Familiarity with Opera or similar hotel systems is a plus
• Flexibility to work night shifts, including weekends and holidays

The Best Bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Uniform provided
• Discounted food and beverage, accommodation and spa
• 28 days holiday and 1 extra holiday day on your birthday
• 30% discount on Spa treatments
• 10% discount on Spa products
• Introduce a friend at work bonus
• Preferred Hotel Group discounted global hotel rates

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.