We are looking for someone to join our Junior Front Office manager,

A little about the role

The Junior Front Office Manager supports the Front Office Manager in the daily operation of the department, ensuring a smooth operation and excellent guest experience.

Key responsibilities:

• Lead and support the Front Office team during daily operations.

• Ensure excellent guest service and handle guest complaints professionally.

• Monitor arrivals, departures, room availability and special requests.

• Coordinate with Housekeeping and other departments.

• Support team training, coaching and development.

• Ensure YOTEL standards and procedures are followed.

• Act as Duty Manager when required.

• Support the Front Office Manager with daily administration and operational tasks.

Profile:
A hands-on, positive and guest-focused team leader with Front Office experience, strong communication skills and the ability to work independently in a fast-paced hotel environment.

Have you got experience as a hotel Receptionist and looking for a new, unique challenge? If so, we’d love to hear from you.

We are looking for someone to join our Junior Front Office manager,

A little about the role

The Junior Front Office Manager supports the Front Office Manager in the daily operation of the department, ensuring a smooth operation and excellent guest experience.

Key responsibilities:

• Lead and support the Front Office team during daily operations.

• Ensure excellent guest service and handle guest complaints professionally.

• Monitor arrivals, departures, room availability and special requests.

• Coordinate with Housekeeping and other departments.

• Support team training, coaching and development.

• Ensure YOTEL standards and procedures are followed.

• Act as Duty Manager when required.

• Support the Front Office Manager with daily administration and operational tasks.

Profile:
A hands-on, positive and guest-focused team leader with Front Office experience, strong communication skills and the ability to work independently in a fast-paced hotel environment.

Have you got experience as a hotel Receptionist and looking for a new, unique challenge? If so, we’d love to hear from you.