We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.

Please note this position is on a part time basis, working 24 hours per week.

You will report to the Assistant Residence Manager, supporting towards providing our guests with memorable experiences of the city.

As Receptionist, you will be responsible for:

• Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc
• Taking initiative in accommodating the customers’ needs in a resourceful manner
• Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
• Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts.

This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Health Insurance
• Refer a Friend bonus
• Once you pass your probation, a special staff rate when staying in our European properties
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

Quest Liverpool City Centre is a brand of The Ascott Limited. 

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. 

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  

Trading as: Quest by The Ascott Limited 

Privacy Policy | Personal Data | Ascott 

We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.

Please note this position is on a part time basis, working 24 hours per week.

You will report to the Assistant Residence Manager, supporting towards providing our guests with memorable experiences of the city.

As Receptionist, you will be responsible for:

• Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc
• Taking initiative in accommodating the customers’ needs in a resourceful manner
• Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
• Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts.

This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Health Insurance
• Refer a Friend bonus
• Once you pass your probation, a special staff rate when staying in our European properties
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

Quest Liverpool City Centre is a brand of The Ascott Limited. 

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. 

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  

Trading as: Quest by The Ascott Limited 

Privacy Policy | Personal Data | Ascott